Bad login process
Fix your login process. Cannot paste email or phone number in login form user name. Password manager not working with non-standard login screens. Always reverts to BG and never remembers setting to English.
Response from developer
Hello! In case you need more information or assistance with the platform, contact us here - https://www.vivacom.bg/pomosht/email-contact-form. Best regards, Customer Service Team!
Amateur operator
Vivacom is an absolute joke. Their network leaves you stranded with useless, dial-up era data speeds like 0.03 Mbps, making basic web browsing impossible. To make matters worse, their official mobile app is a complete disaster—unstable, glitchy, and so poorly coded that a high school computer class could build a better interface. You are paying premium prices for non-existent speeds and amateur-hour software. Save your money and stay far away.
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Леле
Работници е олигофрени инстински бе. Чакам цяла седмица, само за да се появят двама скапани идиоти и да кажат, че нямат инструментите. «Пусни нова заявка и чакай още една седмица, докато ти прекараме оптика» – и то в самия център на столицата
Add new credit card option not exist
Owner of a business line, old credit card expired, couldn’t add new one, does not give option, my line are blocked, and I can not even call support. 1 star
mahvettiler kendilerini
Mahvettiler uygulamayi ve odeme sistemini internet saglayicisini bi guncelleme yaptilar butun sistemin anasini siktiler ne avrupada kalan internetim gorunuyo nede baglantim eskisi gibi guclu degil
Response from developer
Здравейте! За да Ви съдействаме, моля да се свържете с нас чрез контактната ни форма: https://www.vivacom.bg/bg/e-mail-contact! Поздрави, Екип Обслужване на клиенти
Useless
смотаното ви приложение не работи и нестава за нищо както всеки ваш продукт!
Terrible app, service and network
I’ve been using it when traveling with prepaid eSIM. The app is absolute trash - it never shows accurate usage. It shows I have 20Gb data and I get a text that I have used it all up. Right now I can’t make phone calls because they have outage with prepaid calling. Nobody at the stores was able to help me. Didn’t know it was possible to be so incompetent.
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Response from developer
Hello! Thank you for your feedback and rating. If you need assistance or have any other questions, please contact us via the contact form at https://www.vivacom.bg/bg/e-mail-contact. Best regards, Customer Service Team!
Completely worthless!
It has worked less and less as the days go by. Instead of buying the competition, invest some money into your own company and the customers will come by themselves if it is worth it.
Пълна с бъгове и неработеща
Апликацията е най не функционалното и пълно с бъгове нещо което съм инсталирал на телефона си . Спря да зарежда и най елементарното нещо на моите услуги излиза празна страница нищо не мога да проверя .
Useless app
This is the most useless a user unfriendly app for utilities I have ever seen and used. The app just works against the user instead of the user.
Terrible application and a terrible customer service
I am constantly experiencing trouble with their app when trying to top up my account
App is not working
After you log in with a unique sms code, you are taken to the home screen with a gray background and nothing else. You can’t load your card, can’t see your usage, nothing. I tried to delete the add and download it again and still nothing. What are you developers doing? Why don’t y’all fix it?
Yet again the app is broken
The devs find different ways to break this app to the point of it being unusable with every new update. This time literally none of your information renders. You cant see your usage, you cant make payments, but if you're interested in staring at a gray box all day long, this app is for you!
At least I can now log in when im on mobile data, you win some you lose some? 🙄
At least I can now log in when im on mobile data, you win some you lose some? 🙄
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Постоянни бъгове
Постоянни бъгове. Не работи.
IOS disfunktional
Since the last IOS update the app doesn’t work anymore.
Response from developer
Hello, We are aware of the case and are working on it. An update of the application is coming. Until then, you can access information about your services via the address: https://www.vivacom.bg/account/signin and log in to My Vivacom via our website. Log in with your email and password to log in. Best regards, Customer Service Team!
Useless!
The app hasn’t been working for a month, now. Completely useless.
Absolutely useless
От една седмица, даже не мога да си проверя баланса. Дори когато работи, няма история на плащанията. Стегнете се малко!!
много зле
приложението постоянно ме изплюва от акаунта ми. при всяка влизане трябва да се впиша наново с телефонен номер и четирицифрен код. половината бутони в приложението не функционират. пълна трагедия.
Extremely bad
Lots of features broken all the time. Never able to set up automatic payments, so I have to pay manually every month and get disabled often due to forgetting. Their sessions expire a lot, but password field doesn't allow pasting -- encouraging me to instead set insecure passwords that are easy to type. The worst. Why not allow text code as default login method anyway? Absolutely the worst and anyone could rewrite their auth better in an afternoon.
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Clash Royale
Your WiFi doesn’t work,I lose clash Royale game because of you internet,give me back my 30 cups in Clash Royale
