The Vodacom name of Elvis was very poor
I don’t know why I have to wait seven days to get my pin and never explained it to me properly
Useful App but Details that let it down
Useful to manage your Vodacom mobile phone accounts and integrates nicely with m-Pesa.
However, finding things is not intuitive and naming of what you are buying seems unhelpful.
Most annoyingly, Vodacom Tanzania have moved to 6 digit verification codes. The App in many places only gives you 4 digits to enter a verification code, so it doesn’t work. For example, adding your first number to the App allows you to enter the 6 digits of the verification code. Adding a second number and the verification code is 6 digits but the App is only configured for 4 digits.
However, finding things is not intuitive and naming of what you are buying seems unhelpful.
Most annoyingly, Vodacom Tanzania have moved to 6 digit verification codes. The App in many places only gives you 4 digits to enter a verification code, so it doesn’t work. For example, adding your first number to the App allows you to enter the 6 digits of the verification code. Adding a second number and the verification code is 6 digits but the App is only configured for 4 digits.
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OTP not active
The app stop working
It asked to request OTP , when apply no sms for otp
I keep trying for 3 days
It asked to request OTP , when apply no sms for otp
I keep trying for 3 days
Unhappy with App and Vodacom
It seems like they fix one thing, and break two other things in the process. I used to have problems getting the 2-SA Code before finally getting in, now I can’t even log in anymore because the 2-SA Code no longer gets sent to my phone number. Additionally, there’s no unlimited data package, but if you get home internet, you can get unlimited wifi with them. It doesn’t make any sense. Lastly, it is a hassle for me to get in contact with them since I can’t login to the app, and have to make a phone call.
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Best
Very good
Why don’t VodaCom get it that the world is now digital and offer UNLIMITED DATA?
Though I enjoy the better services on Vodacom, I use a lot of data for my needs. But you don’t give us Africans UNLIMITED DATA.
Vodacom, the world has changed to digital and Vodacom is still limiting data usage which is very frustrating to be spending on data.
You have reduced the data vs the price we pay, not good.
The Monthly data is lasting just more than a week since we are doing everything online these days.
Please do something soon or else I’ll be switching to my previous mobile carrier that can supply our needs.
Vodacom, the world has changed to digital and Vodacom is still limiting data usage which is very frustrating to be spending on data.
You have reduced the data vs the price we pay, not good.
The Monthly data is lasting just more than a week since we are doing everything online these days.
Please do something soon or else I’ll be switching to my previous mobile carrier that can supply our needs.
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App will no longer open
This app was a 3 at best because of the slowness of the bundle selections appearing when switching between daily, weekly and monthly bundles. I mistakenly bought a daily bundle thinking it was a weekly one and lost a whole bunch of data. But now, with the April 14, 2023 upgrade, I can’t do anything with it. It crashes on startup.
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Keeps crashing
Needs fixing
App has bug
After updating app crushes not opening pls fix
I can’t renew with money I added to my account
This is ridiculous. I paid 50000 up front to be able to buy a new bundle but vodacom won’t let me. App is worthless.
Ugh
The app continues to get worse. With the second step auth now it is even less likely to accomplish what you’re trying to do. Awful. Still don’t know when my package expires, I don’t know if I have cash in my wallet, etc. just awful
New update not fixed yet
New update not fixed for iPhone 14 pro it stuck in last option when we want to press submit and proceed in final pls fix 😞
I have to go through too much to get the balance for my other lines.
I have switched to Vodacom TZ a frw months ago.
Though I enjoy the better services on Vodacom, MyVodacom app is not updating to reflect the updated information.
This is not allowing me to keep track of my use and is rather deceptive.
At times it appears to have more data, SMS and talk time information than I actually have.
Please do something soon or else I’ll be switching to my previous mobile carrier.
Though I enjoy the better services on Vodacom, MyVodacom app is not updating to reflect the updated information.
This is not allowing me to keep track of my use and is rather deceptive.
At times it appears to have more data, SMS and talk time information than I actually have.
Please do something soon or else I’ll be switching to my previous mobile carrier.
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App Keeps Stopping
I downloaded the app and when I started using it it just shuts off
Pretty Useless Most of the Time
For a phone company this is a pretty poor representation of quality and service. It rarely works and rarey can get what u need done, like changing plans, etc. There have been times I’ve been at the store and even the employees are helpless. They say “the network is down” in the store, LoL
Dave
Another problem! Ukiingiza namba ya simu wakati wa kuregister inarudisha ujumbe. Huduma haipatikani. Jaribu tena baadae.
Correct aspect ratio
I sometimes wonder what took you so long to fix the aspect ratio for taller iPhone screens. The Vodafone logo looked vertically oval for years. It is foxed on this version but I can’t help but wonder🤔.
Very good app
I like this app, makes my life so much easy now. How about mpesa app for ios?
