My Vodacom

My Vodacom

by VODACOM PTY LTD

93 ratings
52 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
November 26, 2012
Updated
June 13, 2023

Features

My Vodacom screenshot #1 for iPhone
My Vodacom screenshot #2 for iPhone
My Vodacom screenshot #3 for iPhone
My Vodacom screenshot #4 for iPhone
My Vodacom screenshot #5 for iPhone
My Vodacom screenshot #6 for iPhone
My Vodacom screenshot #7 for iPhone
My Vodacom screenshot #8 for iPhone
iphone
ipad
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About

Manage your mobile and fibre accounts conveniently from your phone. Purchase bundles, check balances, access exclusive promotions, and claim rewards. Easily manage your Vodacom services, including fibre line speed and router settings.

✓Buy airtime, voice, SMS, and data bundles
✓View airtime, voice, SMS, and data balances
✓Access exclusive competitions and promotions
✓Claim Vodacom and partner rewards
✓Manage Vodacom Fibre services
✓Access account details and PUK number
Show original description

What users say about My Vodacom

See all reviews

What's New in My Vodacom

10.10

June 13, 2023

Bug fixes and performance improvements.

User reviews

Silence

Makapenga boyz zvekutodaro nguva refu.

Only prizes for cities

I have faithfully played Unlock Summer as often as possible but the prizes are useless. Maybe pay attention to client interests based on their purchases and ability to make online purchases with outlying area delivery costs? App itself is fine. Could just dial an SSD for the same experience of knowing balance.
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Bad client care from Vodacom technical team

I have been trying for more than a year to sort out issues with my app and still not a single call from the technical department to assist me!

taking data

this app took 1gb of my data so what’s the pint of downloading if it will just take your data. like it’s you who are supplying me with data so make your app data free.

Poor and unreliable

The Vodabucks store is the most unreliable , poor and waste of money. Never works and promised and no amount of complaints to customer care, which is non existent seems to help. Very often vouchers don’t work, and no one to complain to .

Developer apps

User experience

🐞

Reported Bugs

52 issues

App crashes

Bug

App does not open

Bug

App freezes

Bug

Errors out when trying to take payment

Bug

Takes payment but doesn’t provision service

Bug

Modals covering buttons

Bug

Card payment function glitchy

Bug

Automated messages for errors

Bug

Password reset never works

Bug

OTP request fails

Bug

App accessing unrelated information

Bug

App stopped working

Bug

Update debit order details not working

Bug

Top-up error page after successful top-up

Bug

Customer care contact number invalid

Bug

Tobi chat service not understanding or unavailable

Bug

Unable to see bill breakdown

Bug

Unable to see content services on number

Bug

Network issues impacting app usage

Bug

Does not show data usage

Bug

Data balance missing in new version

Bug

Cannot buy Data bundle online

Bug

App does not work consistently

Bug

Cannot see data usage on linked accounts

Bug

App keeps closing

Bug

Linked number issues

Bug

App crashes when clicking linked number

Bug

Does not recognize modem number without OTP

Bug

Cannot receive OTP on modem

Bug

Cannot see night owl on data cards

Bug

Cannot see anything other than primary number

Bug

Cannot see balance for other numbers

Bug

Cannot manage multiple SIMs

Bug

Incorrect balances forcing extra purchases

Bug

Issues buying airtime

Bug

App crashes immediately after install

Bug

Incorrect password message

Bug

App version old message

Bug

Broken app after update

Bug

Forcing users to turn off wifi to check balances

Bug

Widget too demanding on resources

Bug

Error messages about service unavailability

Bug

Perpetual login loop when checking bill

Bug

Promotional data bundles don't display

Bug

SMS from Vodacom when tapping balance tab

Bug

Repeated login painful

Bug

Does not remember mobile number

Bug

Cannot switch to other numbers to get details

Bug

Cannot return result for data balance

Bug

Logout does not work

Bug

Unable to login with registration details

Bug

Cannot change password to what it already is

Bug
✨

Requested Features

10 requests

Pay attention to client interests based on purchases and delivery options

Feature

Make the app data-free

Feature

Provide detailed usage information

Feature

Improve customer care responsiveness

Feature

Allow managing multiple SIMs easily

Feature

Remember login details

Feature

Improve layout and design

Feature

Utilize iPad screen for summary

Feature

Fix perpetual login loops

Feature

Display promotional data bundles

Feature

FAQ

What can I do with the My Vodacom App?

The My Vodacom App allows you to manage your Vodacom mobile and fibre accounts. You can buy airtime, voice, SMS, and data bundles, check your balances, access exclusive competitions and promotions, claim Vodacom and partner rewards, and manage your Vodacom Fibre services.

Is the My Vodacom App free to use?

Yes, the My Vodacom App is free to download and use. There are no charges for managing your account, checking balances, or accessing promotions and rewards through the app.

Can I manage my Vodacom Fibre with this app?

Yes, you can link your Vodacom Fibre to the app to manage the service from your cellphone. This includes checking your fibre data balance, topping up with bundles, viewing usage reports, monitoring line speed, managing router settings, checking statements, and logging support requests.

How can I get rewards through the app?

You can claim Vodacom and Vodacom partner rewards directly from your cellphone and earn VodaBucks. These VodaBucks can be exchanged for exciting deals in the VodaBucks store, offering a wide array of rewards from clothing vouchers to entertainment.

What if I need my PUK number?

The My Vodacom App allows you to access your account details, including retrieving your PUK number. Simply log in to the app and navigate to the 'Account details' section to find this information.