Silence
Makapenga boyz zvekutodaro nguva refu.
Only prizes for cities
I have faithfully played Unlock Summer as often as possible but the prizes are useless. Maybe pay attention to client interests based on their purchases and ability to make online purchases with outlying area delivery costs? App itself is fine. Could just dial an SSD for the same experience of knowing balance.
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Bad client care from Vodacom technical team
I have been trying for more than a year to sort out issues with my app and still not a single call from the technical department to assist me!
taking data
this app took 1gb of my data so what’s the pint of downloading if it will just take your data. like it’s you who are supplying me with data so make your app data free.
Poor and unreliable
The Vodabucks store is the most unreliable , poor and waste of money. Never works and promised and no amount of complaints to customer care, which is non existent seems to help. Very often vouchers don’t work, and no one to complain to .
Terrible. This app is embarrassingly bad
The app takes forever to load, freezes, errors out when trying to take payment, or sometimes even takes payment but doesn’t provision the service. Modals covering up the buttons you need to click- seriously?! I’ve been trying top up my data for three days- the app simply does not work. Regardless of internet connection, time of day, purchase type, payment card (I’ve tried 4). The rep says “sorry, our app never works. Just keep trying!”… lol is this a joke?!
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Card payment function is glitchy
Irritating when I can’t top-up using a credit card and repeatedly get error messages. When I report these errors I receive automated message to download latest version of app, which I have and makes no difference. Luckily I could use my banking app to top up otherwise I would have been really stuck.
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Password reset never works
What’s the point of using an otp and then get a red screen. Useless app
Features advertised not available
I downloaded the app thinking it would be easier buying than the *111 route that I was using AND because there was a “detailed usage” option. However it’s not much easier to buy data/airtime, and there is NO detailed usage available. It says “coming soon,” so I checked the features advertised on the app and there it is: “even get your detailed data usage to see which apps are using your data most” (to paraphrase”. Why say there is a feature available but it isn’t? I’ll likely delete the app because there is no real benefit to it other than the data usage and it’s just another app that will use data when I don’t need it to. Vodacom, WHEN will that feature be available??
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Otp
Pathetic
No otp
Tesend request fails
No otp
Tesend request fails
What is your app doing?
Since upgrading to the new version of iOS, it gives notifications on screen of what apps are doing in the background. Whenever starting your app, iOS gives the notification: MyVodacom pasted from ‘app name’.
Why is your app accessing information that does not concern it and what is it doing with it? And please don’t state that we should not worry about it as your app should not do this in the first place!!
Why is your app accessing information that does not concern it and what is it doing with it? And please don’t state that we should not worry about it as your app should not do this in the first place!!
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Stopped working
The app stopped working three months ago
I tried to re download it
Nothing works
I tried to re download it
Nothing works
Great App
Super easy to navigate!
My Vodacom app
I love love the convince of this app. Love the daily shakes and the amazing rewards. Every Friday I buy cream doughnuts at pick n’ pay using my Voda bucks👍🏾👍🏾👍🏾
MJ
Easy to use and convenient.
App is convenient
I really enjoy all the functions of the app and it’s seamless and very easy to use
Mr
App crashes. Does not even open.
Looks the part but functionally broken
At the surface one would think this is a feature rich app with an endless set of functionality you can perform. As you use it you soon realize that half the functionality doesn’t even work.
- tried to update debit order details but does not recognize bank details
- after topping up you get directed to an error page saying that the top up was unsuccessful at the same time as receiving SMS’s that it was successful
- customer care contact number invalid
- the tobi chat service has limited understanding so unable to answer question. For last few days also says that it’s being upgraded so unable to help
The only good thing about this app is it reminds me that I should investigate how effective the self help options of a providers app is before buying into them. Vodacom clearly has an understanding of what their app should provide but lacks the technical skills to implement.
- tried to update debit order details but does not recognize bank details
- after topping up you get directed to an error page saying that the top up was unsuccessful at the same time as receiving SMS’s that it was successful
- customer care contact number invalid
- the tobi chat service has limited understanding so unable to answer question. For last few days also says that it’s being upgraded so unable to help
The only good thing about this app is it reminds me that I should investigate how effective the self help options of a providers app is before buying into them. Vodacom clearly has an understanding of what their app should provide but lacks the technical skills to implement.
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Poor application
It is unbelievable how mediocre this application is from a giant in the telecommunications industry.
I have received a bill for three times my monthly contract amount, but I am unable to see what the breakdown of this amount is. This is not only on the app but also using the USSD interaction.
I suspect there are fraudulent content services causing this large monthly amount, but, once again, I am unable to see if there are any content services operating on my number. And before you say use the USSD, I have tried that and receive the message “an error has occurred”.
Exceedingly frustrating, but I guess I am just another wallet.
I have received a bill for three times my monthly contract amount, but I am unable to see what the breakdown of this amount is. This is not only on the app but also using the USSD interaction.
I suspect there are fraudulent content services causing this large monthly amount, but, once again, I am unable to see if there are any content services operating on my number. And before you say use the USSD, I have tried that and receive the message “an error has occurred”.
Exceedingly frustrating, but I guess I am just another wallet.
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Can’t get to the app because the network is non existent
Pretty much 90% of the time Vodacom network is DOWN in Northcliff so it’s hard to rate the app. Pretty poor show. Vodacom has agreed that their network is non existent but can’t give ANY feedback on timeframes. I have built high sites for a living and know what’s involved. You obviously don’t care about clients. Worst is that in Bryanston where I work reception is almost as bad. What’s the alternative? And they know that so continue to debit my account and offer zero service or care for clients.
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