Didn’t fail to impress
Never seen so many lags and bugs in iOS app before. This should absolutely compete with those games people make to intentionally annoy the player. 30 screens will come up and disappear before it takes you where it should. 8/10 times app will simply be stuck on loading screen. This is miserable and as iOS engineer myself I know how exactly dev team made it terrib. Miserable attempt to use the same codebase for every platform including web. 0 adaptation for iOS platform to make it somewhat usable forget about convenient and well integrated. Keep saving your scam money to feed CEO’s instead of investing in convenient product. Be stuck in 2010s with this level of “innovation”
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Poor functionality
Issues topping up with this app
just don’t
You guys officially suck. There’s no way to open an account. There’s no way to get a new number. There’s no way to port in an old number. You don’t know how an eSIM works. Quit burning turf and get a solar panel or something.
Not functional with screen readers for blind people.
This application does not work well, for blind people, using screen readers. It is unusable on both my Sony phone, containing my Irish SIM card, and Apple iPhone. Many pages crash entirely, and state that something went wrong, please try again. or, they appear to load for a moment, but appear blank, with screen readers. Therefore, there is no content which one can listen to. Then, the page crashes and states that something went wrong, please try again. Screenshots of this problem would not help you, as with screen readers, you are listening to what is being read aloud on the page. I was attempting to save a card to pay with, to my account. But cannot do it and cannot look at many other aspects of my account with this application. The only ways for me to pay my bill, are to call in, or use the website. Beyond frustrating! If someone contacted me directly, I’d be happy to assist in helping this application to function better for blind people.
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Always been awful
Ive been with vodafone for 11 years and the app has always been awful. Constantly signs me out, the layout is horrible and the user experience is painful. For a phone company it would be expected that their app is useable and not painful to navigate yet here we are.
New version worse!
New version of app has less functionality. Used to enable to view available minutes, data, international minutes. That is now not available (or too hard to find). Have to log in ok the website to see that now. Regressive step!
Useless mobile app
Nothing works; this app is junk. There is zero support from vodaphone. ecare and developers remain wholly unresponsive. Vodaphone IE is a 100% complete waste. … shameful!
Top up history is gone
Where is top up history? I need it for reimbursement
Response from developer
Hi there We are working to get usage back into the app and will be there soon Sorry for the inconvenience
Not an app
This app has never ever done anything except show me the swirling red upside-down comma Voda logo.
They seem to think I can look up my account and make payments with this, but it’s just a logo.
It doesn’t ask me for anything, there isn’t even text involved at any point.
Apps perform some function, which this does not. It is not an app.
They seem to think I can look up my account and make payments with this, but it’s just a logo.
It doesn’t ask me for anything, there isn’t even text involved at any point.
Apps perform some function, which this does not. It is not an app.
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Useless mobile app
Nothing works, this app is junk.
Response from developer
Hi there Sorry to hear of your experience with the app. I would love to get this working for you. If you could email oneappqueries@vodafone.com Id be happy to help Thanks Sarah
Where is top up history and usage history
Uneasy user interface
Response from developer
Hi there We are working to get usage back into the app and will be there soon Sorry for the inconvenience
Hard to navigate
He used to be easy to find out where to top up with a voucher. I can find where to top up for somebody else, but I’m not that generous. How about where do I top up for myself using a voucher? Otherwise, I can only tap up with a credit card. I have to go to chat support every month.
Unreliable & unworkable new update
Vodafone Ireland now requires 2-factor verification using an Irish mobile number. As a WiFi mobile broadband customer only (I live in the UK), I can no longer use the website version and have to rely on this scratchy new version of the app to check my WiFi usage when in Ireland and top up. Needs a major overhaul and consideration to those who live outside of Ireland most of the time.
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Comment
I’m a customer with separate Vodafone accounts in the UK and Ireland. It would be helpful if you could distinguish the appearance of the two apps on the screen as they are currently 100% identical.
Awful app for home broadband
I have never successfully logged into the Vodafone broadband app despite having an online broadband account. The online account alone doesn't give you access to wifi controls and only lets you view bills etc. To register it asks for your mobile number but won't accept a landline number. The various log-ins don't join up. I have been going around in circles with this for a couple of years now! Unbelievable.
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TERRIBLE
honestly might even save you time to go to a shop in person to top up. the app crashes so much honestly the most frustrating experience i've had with a platform. this is the first time im ever leaving a review that's how bad this app is
Col
Don’t normally write but this is really easy. I can find things now in one place and I can access my account without having to go to the internet log in which was a time waster before.
App extremely slow
App takes a long time to load and top up not working properly and showing error message.
Ms G Sigauke
Customer service is excellent and packages offered are the best . I love Vodafone Ireland
G R
Never login telling me password incorrect all the time
