My Vodafone Ireland

Issues topping up

No way to open an account

No way to get a new number

No way to port in an old number

Don't know how an eSIM works

Application does not work well with screen readers

Many pages crash entirely

Pages appear blank with screen readers

App constantly signs out

New version has less functionality

Top up history is gone

App only shows Voda logo

App has never done anything

Nothing works

App is junk

Hard to navigate

Cannot find where to top up for myself with a voucher

Requires 2-factor verification using an Irish mobile number for WiFi broadband customers

Cannot log into Vodafone broadband app

Online account doesn't give access to wifi controls

Registration asks for mobile number but won't accept landline

App crashes so much

Never login telling me password incorrect all the time

App doesn’t allow registration

Keeps saying invalid number

Cannot set auto top up

App wants to create another password for auto top up

Auto top up gives a failure

System was being updated (historical issue)

App extremely slow

Top up not working properly

Showing error message

Login telling me password incorrect all the time

App doesn’t allow me to register

Keeps saying invalid

Cannot set auto top up

App wants me to create another password

Gives a failure after creating password for auto top up

App updated and working (historical issue)

App takes a long time to load

Top up not working properly

Showing error message

Never login telling me password incorrect all the time

App doesn’t allow me to register

Keeps saying invalid

Cannot set auto top up

App wants me to create another password

Gives a failure after creating password for auto top up

App updated and working (historical issue)

App takes a long time to load

Top up not working properly

Showing error message

App tells you it’s not ready yet

Sends you to their website

Website doesn’t recognize credentials

New version 6 has removed call history

App is slow

Nothing short of unusable

No functionality

Can’t see my bill

Can’t buy anything

Can’t chat

Can’t get any info whatsoever

Redesign requires logging in multiple times

Wait ages for it to load

Page displays as “unavailable “

Old version was much better

App has been dysfunctional since overhaul

Over 15 attempts with techs, re-register, new password, then won't work with App

Login is a disaster

Doesn’t sync email and phone number to one password

Easy to lock yourself out

UX is awkward

Difficult to find anything useful

Difficult to perform basic actions like updating account address

Since website/app update cannot top up

Not recognised as a Vodafone number

Hours on the phone with customer service with no results

App was updated, previous version worked well

Intermittent whether it logs you on

Can you get this simple info - no not always

Chat often not available

Seem to have to keep relaunching app

App told me to enter a new password, but it was wrong

App threw me out after attempting to change password

App logs in and tries to load home page but it’s blank

Have to restart the app numerous times to actually log in

Other times it logs me in but goes straight to the browser page

Takes forever to actually load the page

Login telling me password incorrect all the time

Updated version of the app is difficult to use

Takes so much longer to load everything

To send a text message, you have to type the contact number, say what country, type message, go through diagrams/tests

Takes over 5 minutes to send a text message

When you select remember me it tries to constantly log you in until it locks your password

No way to stop constant log ins

Pop ups telling you your password is incorrect

Log in, it tells me my password is wrong

Change my password, log in, it tells me my password is wrong

Will not accept my phone number

Can’t get past the opening screen

Half the time my info is not available because of system upgrades or other excuses

Old app was perfect. New one is awful

Generally, with Apple has problem with uploading and update the bills

Do not have an accurate view of your bill unless you refresh two three times or visit it again next day

Absolutely rubbish app

Currently have never seen as bad

Information about my usage allowance is incorrect

Don’t know what I have left of my allowances

Not up to date information on data usage

Home page is difficult to personalize

Does not help you to register or reset your password

Google captcha also sticks

You select all required icons and there is no a link or button to proceed

Three screenshots of the no robot check with correct icons selected and no next step

Not so useful if you've a business account

Downright unhelpful if you've a business account

Can only see usage stats on my phone for my phone

Can't see usage stats for other phones on the account

Users of those other phones can't see their usage stats at all

Doesn't work since install

I'm sure if it worked it would be a good app to have

Ability to view available minutes, data, international minutes

Improve functionality for screen readers for blind people

Distinguish appearance of UK and Ireland apps

Expand app capability for business customers to see usage stats for all phones on the account

Add UK support

Fix the Vodafone website

Improve login process to sync email and phone number to one password

Make it easier to find where to top up for oneself using a voucher

Add dark mode option

Improve filtering for usage in or out of bundle

Add call history

Allow registration with landline number for broadband

Make app functional for WiFi broadband customers outside of Ireland

Allow users to see usage stats for other phones on a business account

Allow users of other phones on a business account to see their usage stats