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My Vodafone Portugal

My Vodafone Portugal

by Vodafone Portugal Comunicacoes Pessoais, S.A.

222 ratings
25 reviews
🔧 Utilities
📊 Productivity
Free

Details

Released
June 13, 2022
Updated
October 19, 2026

Features

Developer

Vodafone Portugal Comunicacoes Pessoais, S.A.
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My Vodafone Portugal screenshot #7 for iPhone
My Vodafone Portugal screenshot #8 for iPhone
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❓5 answered
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About

Manage all your Vodafone products and services in one place. Monitor data, minutes, and SMS usage, view bills, top up prepaid credit, and access exclusive offers and rewards. Get 24-hour customer support via chat and manage your account settings easily.

✓Monitor data, minutes, SMS usage
✓View and pay bills
✓Top up prepaid credit
✓Manage services and plans
✓Access personalized offers
✓Digital eSIM management
✓Customer support chat
Show original description

What users say about My Vodafone Portugal

Reviews of My Vodafone Portugal are mostly negative: the Utilities app is rated 4.4/5 from 222 App Store ratings. What users like most: good app interface, easy to use. Top complaints: unusable and deceptive, cannot get past 2FA. Summarized from real user reviews.

Positive things

  • 👍Good app interface
  • 👍Easy to use
  • 👍Quick setup
  • 👍Functional application
  • 👍Meets user needs
  • 👍Provides account information
  • 👍Easy to check history
  • 👍Direct debit and billing easy to find

Negative things

  • 🐛Unusable and deceptive
  • 🐛Cannot get past 2FA
  • 🐛Unable to track usage
  • 🐛Internet plan not usable
  • 🐛Constant runaround for help
  • 🐛App works horribly
  • 🐛Cannot see remaining data
  • 🐛New terms remove features
  • 🐛App rarely works after update
  • 🐛Won't launch after update
  • 🐛Features hard to use
  • 🐛Apple Pay removed
  • 🐛App is slower to load
  • 🐛Harder to use
  • 🐛Data shown on pop-up webpage
  • 🐛Requires several taps for data
  • 🐛Wrong 2FA phone number requirement
  • 🐛Does not accept US phone number
  • 🐛Worst telecom application
  • 🐛Cannot login to website
  • 🐛Cannot enter application
  • 🐛Constant login issues
  • 🐛Constant Apple Pay issues
  • 🐛App doesn't have English version
  • 🐛Setup is troublesome
See all reviews

What's New in My Vodafone Portugal

7.9.4

October 19, 2026

Melhorias na experiência de utilização.

User reviews

Most RecentHighest RatedLowest Rated

Unusable and Deceptive

Strange, complicated, and unusable. It's not a real app, totally useless
Iimanghd

No Good

It was supposed to be where I track my usage for my e-sim, but o can’t get past the two factor authentication screen, therefore, I am unable to track my e-sim usage.
UUrge41

Buyer beware

I purchased an internet only plan for my trip. I was never able to use it and was constantly given the runaround. Will not help you online, so make sure you’re ok with going to a physical store when you need help.
LLLizzie Lizz

Unusable and Deceptive

Strange, complicated, and unusable. It's not a real app, it just displays the mobile version of the website.
Iimanghd

Company is okay; software is horrible

Vodafone itself is okay but the app works horribly on my iPad
IIpad2024
See 20 more reviews

Developer apps

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Vodafone Paredes de Coura

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🎵 Music

(1)

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amigo
amigo

by Vodafone Portugal Comunicacoes Pessoais, S.A.

🔧 Utilities

(7)

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See developer apps

User experience

🐞

Reported Bugs

9 issues

Cannot get past two-factor authentication

Bug

App rarely works after recent update

Bug

App won't launch after update

Bug

Apple Pay removed

Bug

App is significantly slower to load

Bug

Data only shown on pop-up webpage

Bug

Wrong 2FA phone number requirement (requires national number)

Bug

Constant issues with logging in

Bug

Constant issues with Apple Pay

Bug
✨

Requested Features

4 requests

Add English version

Feature

Simplify initial setup

Feature

Allow custom payment amounts on website

Feature

Implement TOTP for 2FA

Feature

FAQ

What does the My Vodafone Portugal app do?

The My Vodafone Portugal app allows users to manage all their Vodafone products and services in one place. You can monitor your data, minutes, and SMS consumption, view and pay bills, top up prepaid credit, and manage your account settings.

What are the key features of the My Vodafone Portugal app?

Key features include monitoring consumption, accessing bills and payment history, topping up prepaid credit, managing all your services and plans, accessing personalized offers, switching to eSIM, and getting 24-hour customer support via chat.

Is the My Vodafone Portugal app free to use?

Yes, the app is free to download and use. While the app itself is free, it is designed to manage Vodafone services, which are paid services. There are no in-app purchases mentioned for the app's functionality.

Who is the My Vodafone Portugal app for?

This app is specifically for Vodafone Portugal customers. It is designed to provide a convenient way for them to manage their mobile, internet, and TV services, view billing information, and access exclusive offers.

How can I get help with my Vodafone services using the app?

The app offers 24-hour customer support through the TOBi chat feature. You can use this to clarify your questions at any time. Additionally, you can check the status of your fixed services within the app.