my MEO - Área de Cliente

my MEO - Área de Cliente

A nova APP my MEO

141 ratings
19 reviews
Free

Details

  • Released
  • Updated
  • July 29, 2011
  • July 28, 2026

Features

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About

Easily manage all your MEO services, from checking offers and plans to paying invoices and controlling consumption. Access support, track orders, and manage family accounts all in one place.

View and manage MEO offers
Control service consumption and expenses
View and pay invoices
Manage family services and tariffs
Access digital assistant for support
Check contract and personal data
Retrieve PIN/PUK codes
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What's New in my MEO

5.5.0

July 28, 2026

We're making my MEO app even simpler, more intuitive, and more secure. - Enhanced security for account operations with code validation for sensitive actions. - New biometric and PIN support for faster, more convenient, and secure access. - Improvements to registration and service management journeys for a smoother experience. - Installment Payment Plan information is now available directly in the app. - Visual and navigation enhancements for a more modern and intuitive experience. - Technical, performance, and stability improvements based on customer feedback to deliver an even better experience.

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User reviews

No tech support

There is zero technical support in English . my WiFi has not worked for weeks now and I will be canceling my contract

Zero function, Zero customer support

I am away from home and have no Internet access even though I have a MEO bundle. Customer service never answered the phone and the automated AI system pushes me to purchase more - spend more money for a non functioning platform

Problema

Estou super decepcionava já passou mais de uma semana estou sem televisão e não tenho internet em casa…. Como trabalho com internet Tem sido muito complicado trabalhar e isto tudo da me muita dor de cabeça (Obviamente não estou contente com o serviço) os meus vizinhos tem internet

Paid €35 get 0.19 MBps and 4G connection

Paid prepaid plan, waited 6 hours for activation email, got a 4G eSIM - totally unusable. Support doesn’t respond, calls not included in any prepaid plan

Excelente

Excelente servicio

Developer apps

FAQ

What can I do with the my MEO app?

The my MEO app allows you to manage all your MEO services, including viewing and paying invoices, controlling your data and spending, managing family plans, and accessing support channels. You can also check your contract details and retrieve PIN/PUK codes for your mobile devices.

Is the my MEO app free to use?

Yes, the my MEO app is free to download and use. There are no subscription fees or in-app purchases required to access its core functionalities for managing your MEO services.

How does the app help with managing my bills?

You can view your invoices directly within the app, keep them organized, and activate direct debit or pay securely. The app also includes an invoice comparator to help you understand changes from previous months.

What kind of support is available through the app?

The app offers a Digital Assistant to help clarify doubts and resolve common issues automatically. You can also access all support channels, FAQs, the user community, and store locations directly from your profile.

Can I manage services for my family members?

Yes, the app allows you to manage services for your entire family. You can check their services, change tariffs, and sign up for additional services like Premium Channels, Netflix, or Disney+.