my MEO User Reviews

my MEO - Área de Cliente
my MEO - Área de Cliente
MEO – Servicos de Comunicacoes e Multimedia, S.A.

Customer Experience

Positive experience20.0% of reviews
Neutral5.0% of reviews
Negative experience75.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is my MEO Safe?

my MEO - Área de Cliente appears mostly safe based on user ratings. AppsHunter Safety Score for my MEO is 81/100.

This assessment is based on 144 user ratings, with an App Store average of 4.1/5.

Safety Analysis

76.4% of ratings point to a safe experience
6.9% of ratings suggest some concerns
16.7% of ratings point to a risky experience

~ Based on 144 App Store ratings for my MEO.

Is my MEO Legit?

my MEO - Área de Cliente appears to be a legitimate app. AppsHunter Legitimacy Score for my MEO is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Your mobile services are unacceptable horrendous!!

Can’t wait for this contract to be over to terminate this service!! Your coverage and services are totally unacceptable in today’s market. I’m going to request a full refund of the days that I haven unable to have mobile services. I’m also going to request o livro de reclamações. You continue to charge as if you provide the service s that I’m paying for. Sick and tired of not having “rede” due to your inability to provide service.
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Response from developer

Hello, we’re sorry to hear that you’re not having a good experience with our service. It’s very important to our team that you share your feedback on the my MEO app. For any issues relating to MEO services, please use the official support channels at meo.pt/apoio-cliente-contactos. Thank you

No tech support

There is zero technical support in English . my WiFi has not worked for weeks now and I will be canceling my contract

Zero function, Zero customer support

I am away from home and have no Internet access even though I have a MEO bundle. Customer service never answered the phone and the automated AI system pushes me to purchase more - spend more money for a non functioning platform

Response from developer

Hello Sevenbirds. We are sorry to hear that you are not satisfied and would like to inform you that for any issues relating to MEO services, you should use the official support channels at https://en.meo.pt/help-support-contacts. Thank you

Problema

Estou super decepcionava já passou mais de uma semana estou sem televisão e não tenho internet em casa…. Como trabalho com internet Tem sido muito complicado trabalhar e isto tudo da me muita dor de cabeça (Obviamente não estou contente com o serviço) os meus vizinhos tem internet

Paid €35 get 0.19 MBps and 4G connection

Paid prepaid plan, waited 6 hours for activation email, got a 4G eSIM - totally unusable. Support doesn’t respond, calls not included in any prepaid plan

Excelente

Excelente servicio

Great App

This is a great app, it’s very informative and easy to access

Broadband

Contacting MEO with a technical issue has been a nightmare. Broadband speed has been nothing like advertised and reporting the problem to get it fixed has so far been impossible

Consumos

I wanted to find out why ZI am being charged 17 euros on s mobile phone I dont use

Very very bad - Avoid !

If you want to pay for a service that rarely works. Can never get any technical support and if you do get any the fix lasts a day. Then this is the company to use - note sarcasm.

Worst service ever

I have had the longest break in service that I have ever experienced and several estimated repair times have come and expired without resolution I would never use them if possobl

Frustrating

I set up a MEO mobile phone account but in reality it seems to be with another company called Uzo. Therefore I can’t use this app at all, and logging on or getting any MEO help with my own Meo account seems to be impossible. Needlessly confusing branding issues

Please Provide an English Option.

The only update I want to see is an option to navigate in English. (Lots of English speakers using MEO in Portugal). Every decent app here has this option. Obrigada.

A única atualização que gostaria de ver é uma opção para navegar em inglês. (Há muitos falantes de inglês a usar o MEO em Portugal). Todas as aplicações decentes aqui têm essa opção. Obrigada.
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Response from developer

Hi Nspires, thank you for your feedback, our team works hard to meet our client expectations, englishs version is on top of our concerns, stay tuned for app releases this year. Thank you.

They are horrible

Horrible customer support and UI

Bom

Bom

English

How about a update for the US in English. I have Altice one for cable and internet. Would be nice to be able to have my wifi connected with the App

MEO Portugal

Bobagem

Not in English as listed

That’s not such a surprise, as this is a Portuguese telecommunications company. Many companies provide both languages, but this is currently Portuguese only.

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