Manage your Vodafone mobile and home services from a single, redesigned application. Track usage, pay bills, activate bundles, and access customer support easily. Ideal for all Vodafone subscribers.
Reviews of My Vodafone are mostly negative: the Utilities app is rated 2.9/5 from 635 App Store ratings. What users like most: works well when it works, easy to use. Top complaints: doesn't recognize phone number, can't login. Summarized from real user reviews.
4.17.23
October 22, 2026
Bug fixes and other enhancements.
4 issues
App crashes after update
Login issues
3 requests
More Thank You offers
Ability to change language
The My Vodafone app allows you to manage all your Vodafone services, including mobile, prepaid, and home internet. You can track your usage, activate bundles, pay bills, top up your prepaid balance, report network issues, and access customer support through live chat or email.
Yes, the My Vodafone app is free to download and use. While the app itself is free, some services or bundles you manage through it may have associated costs, and there are in-app purchases available for additional features or services.
Absolutely. The application is fully redesigned to allow Vodafone Mobile and Vodafone Home subscribers to manage both their mobile and fixed line services from the same application. This provides a unified experience for all your Vodafone accounts.
You can easily view and pay your bills directly within the My Vodafone app. Accepted payment methods include Credit or Debit cards (Mastercard, Visa, Diners), Apple Pay, and Google Pay. For prepaid services, you can also top up using scratch cards.
The app provides easy access to customer service. You can perform Live Chat with the Customer Care team, contact your Personal Advisor or Customer Care via email, and search for the nearest Vodafone shop on an interactive map. FAQs for common issues are also available.
