I am in Canada. Since 2023, I have been trying to remotely save and restore my subscription number, which has been used since 2004. I have submitted at least 9 official applications , twice purchased eSIM profiles at my own expense. Due to complete disregard from Vodafone support and technical support, I was never provided with the service. In 2026, I tried again, but the company deactivated the number, independently transferred it to the expensive category ("ULTRA silver") and now cynically demands more than 1000 UAH for its return (they put forward the condition of buying a new package for 450 UAH and replenishing it for 650 UAH).
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