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Telecel Play (Ghana)

Telecel Play (Ghana)

by GHANA TELECOMMUNICATIONS COMPANY LIMITED

16K ratings
265 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated

Features

Developer

GHANA TELECOMMUNICATIONS COMPANY LIMITED
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Telecel Play (Ghana) screenshot #1 for iPhone
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Telecel Play (Ghana) screenshot #5 for iPhone
Telecel Play (Ghana) screenshot #6 for iPhone
Telecel Play (Ghana) screenshot #7 for iPhone
Telecel Play (Ghana) screenshot #8 for iPhone
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About

Manage your Telecel services with ease. Send money, pay bills, buy airtime and data bundles, and locate retail stores. Monitor your usage and access promotions all within a modern, user-friendly interface.

✓Telecel Cash money transfers
✓Airtime and data bundle purchases
✓Broadband bill payments
✓Account management and monitoring
✓Retail store locator
✓Access to promotions and offers
Show original description

What users say

Summarized from real user reviews of Telecel Play (Ghana). Based on 16K reviews and a 4.6/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Convenient and easy to use
  • 🚀Efficient app performance
  • 💡Useful features like Vodafone cash
  • 🌟Overall good user experience

Negative things

  • 🐛Frequent app crashes and bugs
  • 🔒Login and authentication issues
  • ⏱️Slow app performance and loading times
  • 🔄Automatic logout problems
See all reviews

What's New in Telecel Play (Ghana)

26.6.1

June 24, 2026

Personalize Your Experience Customize your home page to put the features and content you use most right where you want them. Fresh Icon Styles Give the app a new look by choosing icon styles that match your preference and personality. Enhanced Security Improvements We've strengthened security to provide a safer, more secure experience and better protect your account. Update now and make the app truly yours!

More

User reviews

Most RecentHighest RatedLowest Rated

PLEASE resolve the verification issues.

Wait, you put another update that doesn’t allow customers to even check thier balance?? This is getting really out of hand. Please give me access to my funds asap! This is daylight robbery!
84^^84^^

This app keeps on rejecting my face as it’s says only face

Since some weeks now after resetting my password they will keep on saying error n if I try again today and it’s reject I will stop using the sim.
Doctor praisedDoctor praised

Face recognition

Since I updated the app I can’t use face recognition to check balance anymore 😢
OFFICIALAKAKPO1OFFICIALAKAKPO1

Verification always failing

You made us update this app only to make us unable to send money anymore, how would I take a picture of my own face and you’d tell me verification failed, what is this
Pompey7Pompey7

PLEASE resolve the verification issues.

It seems the developers do not pay attention to thier reviews. PLEASE work on this verification interface!! It’s frustrating not be able to do anything on this app as smoothly are previously. For the last two weeks my funds have been stuck because of a verification that does not function.
84^^84^^
See 260 more reviews

Developer apps

Telecel Merchant Pro
Telecel Merchant Pro

by GHANA TELECOMMUNICATIONS COMPANY LIMITED

📊 Productivity

(1)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Unable to login or sign up

Bug

App freezes or gets stuck on a white screen

Bug

Incorrect or outdated information displayed

Bug

Transactions not going through properly

Bug
✨

Requested Features

4 requests

Add option to report bugs directly in the app

Feature

Improve data bundle management and visibility

Feature

Allow purchasing airtime for other networks

Feature

Provide more privacy options for account balance

Feature

FAQ

What does the Telecel Play app do?

The Telecel Play app allows Telecel Ghana subscribers to manage their mobile and broadband services. You can send money, pay bills, purchase airtime and data bundles, monitor your usage, and locate retail stores. It provides a modern interface for easy access to various Telecel products and services.

What are the key features of the Telecel Play app?

Key features include Telecel Cash for sending money and buying airtime, purchasing data bundles and special offers, paying for Telecel broadband services, managing your account, and locating the nearest retail shop. You can also monitor your minutes, texts, and data allowance on-the-go.

Is the Telecel Play app free to use?

Yes, the Telecel Play app is free to download and use. While the application purchase is free, standard download charges may apply when downloading from the App Store. If you use the app abroad, standard international charges will apply.

What do I need to use the Telecel Play app?

To use the Telecel Play app, you will need a valid Telecel number and a password. The app also requests certain permissions, such as storage, to save small data locally on your phone for faster launching and to avoid frequent network access.

Can I use Telecel Play to pay bills and buy services?

Yes, you can use the Telecel Play app to pay bills, including your Telecel broadband service. You can also purchase airtime for yourself and others, buy data bundles, and activate or deactivate Value Added Services. The app provides access to information about promotions and plans for direct purchase.