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Telecel Play (Ghana)

Telecel Play (Ghana)

by Ghana Telecommunications Company Limited

16K ratings
284 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated

Features

Developer

Ghana Telecommunications Company Limited
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Telecel Play (Ghana) screenshot #1 for iPhone
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Telecel Play (Ghana) screenshot #3 for iPhone
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Telecel Play (Ghana) screenshot #5 for iPhone
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Telecel Play (Ghana) screenshot #7 for iPhone
Telecel Play (Ghana) screenshot #8 for iPhone
Telecel Play (Ghana) screenshot #9 for iPhone
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Reviews summary↘︎
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About

Manage your Telecel services with ease. Send money, pay bills, buy airtime and data bundles, and locate retail stores. Monitor your usage and access promotions all within a modern, user-friendly interface.

✓Telecel Cash money transfers
✓Airtime and data bundle purchases
✓Broadband bill payments
✓Account management and monitoring
✓Retail store locator
✓Access to promotions and offers
Show original description

What users say

Summarized from real user reviews of Telecel Play (Ghana). Based on 16K reviews and a 4.6/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Convenient and easy to use
  • 🚀Efficient app performance
  • 💡Useful features like Vodafone cash
  • 🌟Overall good user experience

Negative things

  • 🐛Frequent app crashes and bugs
  • 🔒Login and authentication issues
  • ⏱️Slow app performance and loading times
  • 🔄Automatic logout problems
See all reviews

What's New in Telecel Play (Ghana)

26.8.1

August 6, 2026

We update the app regularly to fix bugs, optimise performance and improve the experience Thanks for using Telecel Play App

User reviews

Most RecentHighest RatedLowest Rated

Confirming transactions

I can’t use the app because of the biometric feature that confirms the transaction. My front camera is not working so I’m not able to use my faceID after dialling my PIN code. I tried turning the biometrics off but still
ChaiiloChaiilo

Too many updates

Every three days there’s a new update, the one that bothers me the most it you have to update before you can use the app. It’s very bad please do something about the regular updates,it’s too much
Kweku MarioKweku Mario

SMS

Can’t buy sms with the app
YourboyfowlerYourboyfowler

Face recognition not working

Whenever I try sending money they ask for face recognition which is not working cos it keeps on saying failed so I’m not able to send money through the app
Chup1993Chup1993

Number of FBB accounts

Limiting the number of accounts that can be added on the app to 5 is a no no, how can one accounts which he’s managing in an establishment?
JliricsJlirics
See 279 more reviews

Developer apps

Telecel Merchant Pro
Telecel Merchant Pro

by Ghana Telecommunications Company Limited

📊 Productivity

(1)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Unable to login or sign up

Bug

App freezes or gets stuck on a white screen

Bug

Incorrect or outdated information displayed

Bug

Transactions not going through properly

Bug
✨

Requested Features

4 requests

Add option to report bugs directly in the app

Feature

Improve data bundle management and visibility

Feature

Allow purchasing airtime for other networks

Feature

Provide more privacy options for account balance

Feature

FAQ

What does the Telecel Play app do?

The Telecel Play app allows Telecel Ghana subscribers to manage their mobile and broadband services. You can send money, pay bills, purchase airtime and data bundles, monitor your usage, and locate retail stores. It provides a modern interface for easy access to various Telecel products and services.

What are the key features of the Telecel Play app?

Key features include Telecel Cash for sending money and buying airtime, purchasing data bundles and special offers, paying for Telecel broadband services, managing your account, and locating the nearest retail shop. You can also monitor your minutes, texts, and data allowance on-the-go.

Is the Telecel Play app free to use?

Yes, the Telecel Play app is free to download and use. While the application purchase is free, standard download charges may apply when downloading from the App Store. If you use the app abroad, standard international charges will apply.

What do I need to use the Telecel Play app?

To use the Telecel Play app, you will need a valid Telecel number and a password. The app also requests certain permissions, such as storage, to save small data locally on your phone for faster launching and to avoid frequent network access.

Can I use Telecel Play to pay bills and buy services?

Yes, you can use the Telecel Play app to pay bills, including your Telecel broadband service. You can also purchase airtime for yourself and others, buy data bundles, and activate or deactivate Value Added Services. The app provides access to information about promotions and plans for direct purchase.