Dog poo app
App never loads. Then takes 3/5 business days to speak to someone.
Don’t buy Vodafone, go with any other provider
Never had any issues at my old address, then I moved house and upgraded my internet package to 2.2Gbps and it’s constant issues with connectivity, internet cuts out during random intervals throughout the day/night and I never get the guaranteed mbps
Awful
Awful app. Logs you out on a regular basis then the only way back in is to somehow dig it your account number for a service you signed up to two years ago. Absolute pain
Stressful and slow
I don’t know why I stay with Vodafone - the tech (online apps etc) is so glitchy, the customer service is really difficult to access and yet prices keep going up and up.
I’d like a service that just works seamlessly.
I’d like a service that just works seamlessly.
App is poor
I’ve been with Vodafone for over 15 years and find their services the best.
However…
Whenever I try to view breakdowns of my plans or bills on the app, it always says “sorry something went wrong, we’re experiencing technical issues” but it’s every time I go on the app, meaning I have to access it through the browser. Whats the point in an app if you can’t do everything you need to do? I did give it time, but this has been an ongoing issues for months! Might as well delete the app and just use the browser…
However…
Whenever I try to view breakdowns of my plans or bills on the app, it always says “sorry something went wrong, we’re experiencing technical issues” but it’s every time I go on the app, meaning I have to access it through the browser. Whats the point in an app if you can’t do everything you need to do? I did give it time, but this has been an ongoing issues for months! Might as well delete the app and just use the browser…
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