Most money grabbing worthless network ever
Pathetic and incompetent
They overcharged me, then tried to act as if they didn’t and then said the text was fraud but it’s their contact that gives me codes to enter their sites/apps and when called out they rather acted as if I’m lying to avoid working .
The AI chatbot is so bad it makes me want to destroy AI.
The employee’s would rather find ways to transfer you than to ever fix the problem.
They always send you generic numbers so you’re forced to never talk to the team you wish to without several transfers.
They purposefully hire less people because they believe the waiting and lengths of waiting would convince you to just get the call over with than to actually resolve anything
They overcharged me, then tried to act as if they didn’t and then said the text was fraud but it’s their contact that gives me codes to enter their sites/apps and when called out they rather acted as if I’m lying to avoid working .
The AI chatbot is so bad it makes me want to destroy AI.
The employee’s would rather find ways to transfer you than to ever fix the problem.
They always send you generic numbers so you’re forced to never talk to the team you wish to without several transfers.
They purposefully hire less people because they believe the waiting and lengths of waiting would convince you to just get the call over with than to actually resolve anything
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Mr
Good
Easy to use
Easy to navigate and very informative
3
It could be better for singles And be a lot cheaper than it is
Mr.
Very good
Pretty good!
Billing information is displayed clearly
Crashes Opening Bill
Try to open your bill and it immediately crashes.
Worst mobile provider and support team
Was not allowed to make payments via Apple Pay. Payments took weeks to process and queries where passed to Indian locals who did not understand the language. Awful management, awful service and awful understanding. Avoid at all costs.
Just Ask Once doesn’t work
The advisors tell you the chat will stay open or can be access from TOBi, but this is not true. It just starts a new chat.
How is this app half a GB
It’s a billing, account view and support app. How have you managed to make it half a GB in size that your customers probably will need to download over their mobile data…
Terrible online Chat.
AI is not configured. Waiting time is resetting when phone is locking. No Chats history to come back. Can’t open Chat even on related message received. Devs, you are welcome!
Impossible to log in
Never sends text with code to log in so completely useless app
Mr
Best network in uk
Broadband is not good
My broadband is always going down I really don’t receive the service I’m paying for I would not recommend Vodafone and would not renew my contact as when things go wrong it’s very difficult to get in touch with
Very poor
very poor selection of prizes in my rewards section, always Costa coffee and takeaways or movies and sports, nothing suitable as I don’t use any of these.
Poor
Pointless
Am I being shortchanged?
I have been with Vodafone over a year now and I am on the unlimited plan but always running low on data. My question is, what am I paying for? Is it for a limited data or unlimited data plan?
bridgwater branch great service
thanku to leighanne for helping me today upgrade my plan and explain how i can switch broadband and children’s phones
Be aware. Total useless customer services
Whilst Vodaphone is no worse than anyone else, their help centre is totally useless, designed not to be helpful.
Whilst none of the big companies can give me a decent signal where I live I rely on calls over the WiFi. However they still charge (where applicable) for the privilege and will not help in resolving. All they were interested in was selling me another contract! No thanks!
Whilst none of the big companies can give me a decent signal where I live I rely on calls over the WiFi. However they still charge (where applicable) for the privilege and will not help in resolving. All they were interested in was selling me another contract! No thanks!
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What is this Tobi rubbish - human to human please!
Customer service via bots! Tobi useless! Sums up what Vodafone think of its customers - you’re a number - a phone number! Just put me through to human chat and get rid of all the other rubbish!