Slow app
This version of the app is very slow. Takes an age to load and offers nothing extra really. Disappointing.
Oops!
Wrote bad review previously. My error. All good now!
Terrible service
Nothing like the upload or download speeds. Only 3 devices connected and they buffer!!
Awesome
Speechless
Absolutely useless
Wifi keeps dropping and app say ‘something went wrong’, it then sorts itself out temporarily before dropping and the loop restarts
Can’t even be bothered to let you know that you have made a payment
These people can’t even be bothered 😕 in the slightest bit to let you know and tell you that they have received your payment and they don’t send proof of it
Make it a lot harder by doing 2 months at a time and try and confuse you
Try to keep your card details and ask for the full payment even if you have paid half of the actual bill
Useless Ever since they have joined 3 and that tells you all you need to know because they are as good as a chocolate 🍫 fireguard 😁
Make it a lot harder by doing 2 months at a time and try and confuse you
Try to keep your card details and ask for the full payment even if you have paid half of the actual bill
Useless Ever since they have joined 3 and that tells you all you need to know because they are as good as a chocolate 🍫 fireguard 😁
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Data service
The worst Data service provider
I pay £28.80 per month for unlimited data but the data is very slow and worst that I can’t even open my Youtube
I can’t even scroll my insta
Very very bad experience
I pay £28.80 per month for unlimited data but the data is very slow and worst that I can’t even open my Youtube
I can’t even scroll my insta
Very very bad experience
Poor wifi connection
Poor WiFi connection
Rewards
I think the rewards feature is a really good feature. And I hope my loyalty to staying with Vodafone all these years despite there being cheaper providers on the market pays dividends one day and I win the 15K cash prize so I can renovate my old parents worn out house for them.
Very poor app
Not fit for purpose. Can’t get in to top up my account, so have swapped to another provider now.
There’s always technical issues
I always get technical issues whenever I want to use. I cannot believe how such a tech company can have really bad like 100 years old app😡
Useless app.
What’s the point of it?
Useless. I want to ask a simple question, but it’s not simple enough for AI so forget it. Being told “something went wrong” when Im trying to update my details is maddening. I shall delete the app. À waste of space.
Useless. I want to ask a simple question, but it’s not simple enough for AI so forget it. Being told “something went wrong” when Im trying to update my details is maddening. I shall delete the app. À waste of space.
Worst thing to ever exist
I hate this app. I hate Vodafone. It literally is the worst thing to ever exist. I will never consensually use vodafone ever again in my life this is the worst app to ever exist. And all I wanted was a booster because the wifi is TERRIBLE. And the booster is somehow impossible to sort. It’s like they’re begging me to cancel!
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Fake deals in marketing emails
Always getting personalised emails about mega deals, but when you are trying to get one there is always someone in support that this deal is not available for you. Why do they send personalised deal? Just rubbish marketing nothing else. The same with this My Vodafone app, always getting email that go to Rewards section and there will be a change to win something, but once navigating to this section in the app it just give you option to upgrade to another package with extra cost.
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App functions don’t work
App suddenly keeps having “technical difficulties” meaning you can’t do anything, and now I have to use the browser instead. Needs updating.
Can’t login
I can never login into the app. What is the point? Disconnect WiFi to connect but then have a message “you seem to be offline”? Yes, Vodafone reception where I live is non-existent so I can’t login because I have no connection and I can’t use WiFi. What is the point of this app?
Horrible U/X
Absolute nightmare. Cannot use this app at all!
TOBi is broken
It seems one app opens another app both have TOBi then when connecting to an agent the app crashes randomly
Great effort but…
The content is a good effort. However it is SO clunky… you are trying to tap on a tile and it either doesn’t respond, or it jumps about and you end up clicking on the wrong thing, or it loads synchronously and so changes what you see without warning. You have to properly wrestle with the UI; UX is very poorly executed (and not necessarily designed). I do like to check out their content though which is quite an achievement for a telecoms app.
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Worst Wi-Fi provider in the world with the worst customer support
I would not recommend Vodafone to my worst enemy. Never works. They completely miss sell there products. I can’t wait to leave.