Wrong Data
Most of the time status of the car if displayed wrong, like car is actually at idle state and it shows that car is moving.
The trip data is not completely correct, it combines multiple trips in one single trip and user is not able to judge correctly the start and end points.
The trip data is not completely correct, it combines multiple trips in one single trip and user is not able to judge correctly the start and end points.
Response from developer
Hi Mohsin, your concern is important to us. Kindly update your app and review your device settings to ensure everything’s optimized. If the issue still persist, please write to us at customer.care@volkswagen.co.in or call 18001020909 and our team will be glad to assist you.
Hire me to fix your app
After buying Virtus GT with hard earned money, it feels being robbed when this app shows incorrect location of my car and sometimes other’s car location in my app. Being a technical lead with whole some experience in designing scalable software solutions and systems, I can fix this app and will not charge a single penny to Volkswagen out of my good heart.
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Response from developer
Hi Shashank, we understand how this may affect your experience. Please check that your app is updated and your device has sufficient storage. If the issue persists, kindly email us at customer.care@volkswagen.co.in or call 18001020909.
Extremely buggy app
One of the worst apps ever seen from a car manufacturer who puts itself in premium category. Not even a single useful thing can be done with this app. And after the latest update, all last two years of drive data got deleted. Now only September 2025 onwards drive data available. Why all the previous data deleted?
Surprisingly, i have seen Tata provide a better app for their Nexon car. VW should remove itself from premium category.
Surprisingly, i have seen Tata provide a better app for their Nexon car. VW should remove itself from premium category.
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Inaccurate Vehicle Location and Trip Tracking in My Volkswagen App
Persistent Issues with Vehicle Tracking
I’ve been facing issues with the My Volkswagen app for the past 2-3 months. The app consistently shows the wrong location for my vehicle, and it does not track the start or end points for trips. I reported this problem to the local service center, and they claimed it was escalated, but nothing has changed.
It’s frustrating not being able to monitor my vehicle accurately, especially since accurate tracking and trip history were key reasons for using this app. I’ve attached screenshots showing:
• No start or end points for trips
• Incorrect vehicle location
• The difference between actual and shown locations
I hope the developers address these problems quickly, as the app has been unreliable for months now.
I’ve been facing issues with the My Volkswagen app for the past 2-3 months. The app consistently shows the wrong location for my vehicle, and it does not track the start or end points for trips. I reported this problem to the local service center, and they claimed it was escalated, but nothing has changed.
It’s frustrating not being able to monitor my vehicle accurately, especially since accurate tracking and trip history were key reasons for using this app. I’ve attached screenshots showing:
• No start or end points for trips
• Incorrect vehicle location
• The difference between actual and shown locations
I hope the developers address these problems quickly, as the app has been unreliable for months now.
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Unstable & very slow App with regular problems
The App needs major attention for upgrade to much smooth & premium experience as currently it hardly serves the purpose. It’s very unstable, slow & buggy and hardly provides information in real time.
