App is not very user friendly
Response from developer
We’re so sorry to hear you’re experiencing difficulties. One of our support team members would be happy to walk you through accessing your account and sending a quick letter, step-by-step. Please feel free reach out to us at 888.511.6548 or at info@worldvision.org. Thank you so much for your partnership!
Won’t ever load
You can not read responses
Unable to update
Response from developer
Oh no! We're so sorry, and we understand how frustrating this can be! If you're still experiencing the same problem, please try removing and reinstalling the app. If this doesn't resolve the issue, please give us a call at 888.511.6548 so we can look into this further.
Terrible app
Response from developer
We're so sorry to hear about this frustrating experience. If the issue is still happening, would you mind giving us a call at 888.511.6548 or emailing us at info@worldvision.org? We'd love to help you get logged in so you can write to your sponsored child!
World vision
The app is terrible
App Not working
Jesus loves you
Technical
Response from developer
Hi cdm346! If you’re looking to write a letter to your sponsored child, you can do so by selecting “Connect” at the bottom of the app screen. If you’re having difficulties locating this option, please give our team a call at 888.511.6548, as they would be happy to walk you through the process.
Keep getting emails to use an app with repeated reviews saying it doesn’t work
Will continue to support organization but will not be using app.
Unable to log in
Previously sponsored child
Not working at all
App won’t work
Glitch in site!
Response from developer
Hi Rick&Jo, We are so thankful for your sponsorship! We’re sorry to hear you’re experiencing issues with the app, and we have reported this problem to our team, who has actively begun investigating this situation. If you have any additional feedback you would like to share, please reach out to us 888.511.6548 or info@worldvision.org. Our team would be more than happy to connect with you.
Technical difficulties
Response from developer
Hi ioftyger, We sincerely apologize for the frustrating situation you’ve encountered with our app. Our support team is actively investigating and diagnosing these technical issues. We’d appreciate hearing from you if you would like to provide further details. Our Customer Support Team can be reached at 888.511.6548 or at info@worldvision.org.
The app does not work! Tried multiple times to just log in and it errors!
Response from developer
Hi EMR7777, Thank you for sharing your feedback with us. We are sorry for the frustration you’ve experienced with our app. Our support team is investigating this issue further and would like to learn more about your situation and assist you with logging in to view your sponsorship and account information. When time allows, please feel free to contact us at 888.511.6548, Monday – Friday, 6am-6pm PST, or email us at info@worldvision.org. We’re here to help!
App doesn’t work
Response from developer
Hi jtylerk9, We apologize for the difficulties you’re encountering with our app. Our support team continues to research and diagnose the ongoing concerns, as our goal is to ensure a seamless experience for all users. If you’d like to share more details about your experience, our Customer Support team can be reached at 888.511.6548 or at info@worldvision.org. We'd love to hear from you!
