myΔΕΗ User Reviews

Name: myΔΕΗ
Rating: 2.10204 (98 reviews)

myΔΕΗ

PUBLIC POWER CORPORATION S.A.

🔧 Utilities

What users say

Summarized from real user reviews of myΔΕΗ. Based on 98 reviews and a 2.1/5 average, it highlights the 4 positives and 23 negatives reviewers mention most about this Utilities app.

Positive things

👍Useful for non-Greek speakers
👍App is understandable in English
👍Latest app version is better
👍Good for keeping in touch with account

Negative things

🐛Difficult to log in
🐛Poor navigation
🐛Cannot find bills/usage
🐛Payment issues
🐛Registration problems
🐛Not intuitive design
🐛Clunky and difficult to use
🐛Outdated interface
🐛App not working for natural gas
🐛SMS not working internationally
🐛No PDF bill presentation
🐛App logs out frequently
🐛TIN number required for payment
🐛Reversed login/registration tabs
🐛Account doesn't exist error
🐛Foreign numbers not accepted for registration
🐛Australian numbers not recognized
🐛Bills disappeared after update
🐛Payment not updating
🐛Confusing bill statements
🐛Company adverts intrusive
🐛Keyboard issues for meter readings
🐛Credit card details field too small

Top reviews

Most Recent Highest Rated Lowest Rated

Useless

Cannot do anything other than pay the bill - can’t see bills. Useless and difficult to navigate

Lilias2026!

2 months ago

Payment issues

Make a payment, confirm with bank but payment still outstanding on the app. Please make Apple pay available.

Popameas

2 months ago

Won’t let me log in!

Won’t allow me to log in!

KT 777

2 months ago

Response from developer

Good evening! Could you please provide us with more information so we can assist you in resolving any issues you may be facing? Otherwise, please call us toll-free at 800-900-1000 24/7 If you need further assistance. We are always here to assist you in any way possible.

Απαράδεκτη (μισό του μισού αστέρι δεν έχει)

Προσπαθώ να συμπληρώσω τις ερωτήσεις για ποιο σύστημα θέρμανσης χρησιμοποιώ, συμπληρώνω τα στοιχεία στα ανάλογα πεδία,με ξαναγυρίζει για να ξανασυμπληρωσω. Και κάπως έτσι μπαίνουμε σε αέναο κύκλο…

lark111

3 months ago

Response from developer

Καλησπέρα σας,παρακαλούμε στείλτε το ζήτημα που αντιμετωπίζετε και τα στοιχεία επικοινωνίας σας στο app@dei.gr για να σας βοηθήσουμε. Παραμένουμε στη διάθεσή σας.

One of the best apps well done

Im really enjoying using it. thank you

TP luner

3 months ago

Response from developer

Good evening! We are constantly working to improve our services, and your opinion matters to us. We are always here to assist you in any possible way. Thank you very much!

On-line bill

It is very difficult to pull up your previous bills from the website. There should be a simple way to do this.

cdemonet

4 months ago

Response from developer

Good evening! To view older bills, please click on the name of your supply on the "Home" page. Then scroll down until you find the "Transaction History". Swipe to the right until you see the "BILL RECORDS". There, you can choose to download bills up until 2016. Please feel free to contact us for further assistance. We are always here to help you.

terrible

where is my usage

ok4932

4 months ago

Response from developer

Good evening! Once you get the notification via SMS or email, the PDF of your detailed will be available to download 4 days after the bill issuance. Please feel free to call 800-900-1000 if you require any additional information. We are always here to assist you.

Me

Too restricted nothing is smooth to log in and get an overview

Deh user

4 months ago

Response from developer

Bad service

This app does not fulfil any professional requirements . There is no customer service available for complaints . Definitely do not recommend

PATRICF56

4 months ago

Πολύ κακή εφαρμογή

Δύσκολη στο χειρισμό

Σταύρος23

4 months ago

Not intuitive, doesn’t even work most of time

Makes no sense on where to click, some areas refer to screens that don’t exist, can’t go back on some screens. Just an overall awful design and unreliable app.

Billvanman

4 months ago

Response from developer

Constant error messages

Very poor

Alexia888

5 months ago

Pliromi deis

Den doulevi kala

Evel vell

6 months ago

Md

Terrible application

demi12

7 months ago

Navigation is terrible

Site is not easy to navigate. Trying to pay the bill and cannot find the payment option.

gpcros

7 months ago

Response from developer

Good evening, in order to conduct a payment, please visit the "Home" page and click on your supply. Then, in the "Accounts" tab in the gray box, under "Total Amount Due," click the "Payment" button. We are always here to assist you

Very Clunky and difficult to use

The registration process is very difficult and totally over the top just so you can register to receive and pay for your electricity account.
It is ridiculously difficult and should be reviewed immediately.

BillVel

8 months ago

Wayne

It’s so hopeless, why have the app?

goodnessgracousme

8 months ago

Response from developer

Απαίσια

Απλά απαίσια εφαρμογή. Που ακριβώς μπορώ να βρω τους λογαριασμούς μου; Ανύπαρκτοι

JustMeJustSaying

9 months ago

Φυσικό αέριο

Δεν λειτουργεί για το φυσικό αέριο και δεν υπήρξε καμία βοήθεια από τη ΔΕΗ στις ερωτήσεις που κάναμε. Γενικά είναι μια εφαρμογή δύσχρηστη.

Panoa K

9 months ago

Great !

Very useful for a non Greek speaking customer. I have a property in Greece and this app is very useful for keeping in touch with my electricity supply account.

Dai whirlybird