myΔΕΗ User Reviews

Customer Experience

Positive experience19.8% of reviews
Neutral2.5% of reviews
Negative experience77.8% of reviews

~ Based on 81 written reviews from the US App Store.

What users say

Is myΔΕΗ Safe?

myΔΕΗ does not appear safe based on available data. AppsHunter Safety Score for myΔΕΗ is 48/100.

This assessment is based on 101 user ratings, with an App Store average of 2.2/5.

Safety Analysis

26.7% of ratings point to a safe experience
2.0% of ratings suggest some concerns
71.3% of ratings point to a risky experience

~ Based on 101 App Store ratings for myΔΕΗ.

Is myΔΕΗ Legit?

myΔΕΗ appears legitimate, with a few gaps. AppsHunter Legitimacy Score for myΔΕΗ is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Dumbest APP EVER

You guys are a joke!
I gotta right down my email a few times, those passwords never work!!!!!! Everything is so, so complicated!
This app is the worse I’ve ever used!!!!
It looks like they should give me money, not me paying them!
HELLOOOOOOO!
It’s 21st fuqin’ century!

Simply tragic

This application lacks basic background and coding. It’s cheaply made, and it regularly bugs.

Horrible

New review:
Not sure what’s wrong. I’ve been paying with this app for the past year. Now it request a pin be sent to my phone. I put in my US phone number. I get the six digit pin. I enter the pin and then it says declined. Why??!! Does it online website too. There’s no other way to pay the this bill. And I’m not flying all the way out to Greece to pay it.
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Απαράδεκτη (μισό του μισού αστέρι δεν έχει)

Προσπαθώ να συμπληρώσω τις ερωτήσεις για ποιο σύστημα θέρμανσης χρησιμοποιώ, συμπληρώνω τα στοιχεία στα ανάλογα πεδία,με ξαναγυρίζει για να ξανασυμπληρωσω. Και κάπως έτσι μπαίνουμε σε αέναο κύκλο…

Useless

Cannot do anything other than pay the bill - can’t see bills. Useless and difficult to navigate

Payment issues

Make a payment, confirm with bank but payment still outstanding on the app. Please make Apple pay available.

Won’t let me log in!

Won’t allow me to log in!

Απαράδεκτη (μισό του μισού αστέρι δεν έχει)

Προσπαθώ να συμπληρώσω τις ερωτήσεις για ποιο σύστημα θέρμανσης χρησιμοποιώ, συμπληρώνω τα στοιχεία στα ανάλογα πεδία,με ξαναγυρίζει για να ξανασυμπληρωσω. Και κάπως έτσι μπαίνουμε σε αέναο κύκλο…

Response from developer

Καλησπέρα σας,παρακαλούμε στείλτε το ζήτημα που αντιμετωπίζετε και τα στοιχεία επικοινωνίας σας στο app@dei.gr για να σας βοηθήσουμε. Παραμένουμε στη διάθεσή σας.

One of the best apps well done

Im really enjoying using it. thank you

On-line bill

It is very difficult to pull up your previous bills from the website. There should be a simple way to do this.

terrible

where is my usage

Me

Too restricted nothing is smooth to log in and get an overview

Bad service

This app does not fulfil any professional requirements . There is no customer service available for complaints . Definitely do not recommend

Πολύ κακή εφαρμογή

Δύσκολη στο χειρισμό

Not intuitive, doesn’t even work most of time

Makes no sense on where to click, some areas refer to screens that don’t exist, can’t go back on some screens. Just an overall awful design and unreliable app.

Constant error messages

Very poor

Pliromi deis

Den doulevi kala

Md

Terrible application

Navigation is terrible

Site is not easy to navigate. Trying to pay the bill and cannot find the payment option.

Very Clunky and difficult to use

The registration process is very difficult and totally over the top just so you can register to receive and pay for your electricity account.
It is ridiculously difficult and should be reviewed immediately.