Very poor
The app rarely works. If you reset your password they send you a temporary password which doesn't work. They do not respond to emails. Deleting the app and reinstalling doesn't help.
Even when it is working there's really nothing worth using it for beyond reporting repairs or checking your rent balance.
If you use it to report repairs you cannot see any of the information that you've submitted, only the log made by ForHousing which doesn't fit on the screen so you cannot see all the information. There is duplicates of jobs and it's very confusing.
Most of the links in the app just launch webpages externally.
It's embarrassing how little ForHousing cares about providing decent services to tenants, this is across the service and not just limited to the app.
Even when it is working there's really nothing worth using it for beyond reporting repairs or checking your rent balance.
If you use it to report repairs you cannot see any of the information that you've submitted, only the log made by ForHousing which doesn't fit on the screen so you cannot see all the information. There is duplicates of jobs and it's very confusing.
Most of the links in the app just launch webpages externally.
It's embarrassing how little ForHousing cares about providing decent services to tenants, this is across the service and not just limited to the app.
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Rubbish
Since I got a replacement Visa card it doesn’t recognise my details and won’t let me reset password either I’ve got to pay rent through phone line it’s like going back in time no good .
Locked out
Logs you out then can’t log back in can’t reset password
Not working
App is not working :(
What’s going on
It’s been maybe a year of this app being absolutely useless, I’m stuck with no heating
