MyActive UK User Reviews

MyActive UK
MyActive UK
PARKWOOD LEISURE INVESTMENTS LIMITED

What users say

Top reviews

SORT OUT THE APP

Never had issues with previous app, this app is horrendous. How hard is it to sort it out 🤣🤣

Unable to use App

I have used Biddulph Leisure Centre for 18 years on and off. Sometimes using Apps and sometimes pay as you go. It’s pay as you go only now as the new app will not accept me . I have tried with a new email address but it still says no ā˜¹ļø

Terrible app, so unneedlessly hard to create an account

Never had any issues before with the old app that ā€˜leisure centre’ used to use. This app however is a mess and doesn’t even allow you to sign up within the app, without error messages and far too much information having to be given just to book a swim.

Poor design

The app somehow manages to be worse than their website. Given the sole aim is for residents to book leisure activities, it really should be easier to use. Better off calling them to find out what’s on offer. Bookings do have to be made online though.

Buxton Leisure review

Several hiccups with the handover at Buxton Leisure - hoping things improve, which I’m positive they will 😊

I can’t register

Have been trying to register for 3 days, tried everything, doesn’t work. Poor service

Difficult to navigate

An app that seems to have been designed for the convenience of the company, rather than the ease of users

Terrible App

The registration and login process is awful

Doesn’t remember my username / password between sessions.
Doesn’t show my membership card QR code except when I exit and restart app, login again.

Please test your apps before going public !!

Absolute rubbish site

Despite me asking twice to be registered for the new App, 24 hours later I haven’t even had an acknowledgment! So I can’t book squash courts unless I make a 20 mile return trip to visit the Biddulph Leisure Centre in person.

Please get your act together!!

Can’t log in

After changing from Glossop leisure centre app to this app there are problems for all Glossop centre users to log in preventing us from making bookings

Can't register

The "accept terms and conditions" screen will not allow me to swipe down to the green "accept" box! (On an iPhone)

Therefore, I can't proceed with registering.

C Wood

Impossible to navigate. Have given up trying.

Trying to register

Awful I have been trying for 5 hours to register on the new sit. Poor response still waiting for an e mail

Peter Bennett

It’s hopeless as yet and the contact system doesn’t work !