MyASUS

MyASUS

ASUS Support

646 ratings
73 reviews
Free

Details

  • Released
  • Updated
  • February 22, 2012
  • April 27, 2026

Features

MyASUS screenshot #1 for iPhone
MyASUS screenshot #2 for iPhone
MyASUS screenshot #3 for iPhone
MyASUS screenshot #4 for iPhone
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About

This app provides exclusive support for ASUS products. It allows users to find retail locations, register products quickly by scanning barcodes, and access customer service for repairs and usage instructions. Users can also stay updated on new product information and special offers.

Product registration via barcode scan
Find nearest ASUS retail outlets
Customer service contact and repair status
Product usage instructions
Latest product news and offers
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What users say

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What's New in MyASUS

4.01.03

April 27, 2026

Bug Fixed

User reviews

Product not showing

Nothing appears under the My Product section.

What a joke

This app is useless. I tried to contact an agent using the online chat function and it just tells you there is no information and doesn’t work. The whole point of getting this app is to have easier ways to contact real people than their (absolutely terrible) website.

Truly the Best!

I’ll admit that I’m sure I’m not the first person to say that I hate having to utilize customer service of any kind, but this app and the ASUS company truly have something awesome going on here! Help is always one second away, and it makes purchasing things like products and my favorite part; extended warranty, and repair extensions! I was so worried that I had missed out on purchasing a true protection plan through Amazon, especially through the manufacturer after the 30 days were up, but then I find out it’s actually 60 days with the manufacturer with much better coverage.

I’ve always loved this brand and they’ve already helped solve several issues that I’ve had. Much appreciated guys! 🤘
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Used to be a good brand

Asus used to be a brand of good repute, but in the last few years I've seen their product integrity suffer and their 'customer no-service' as Clark Howard calls it, hamstrings any ability they have to assist.
I've had nothing but bad experiences since I got our supposedly 'top of the line' gateway, and I don't think I'll ever purchase an Asus product again.
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Fix your webpage!

I haven’t been able to open the web page main menu because of some ridiculous accessibility widget expired that I don’t even want!

Developer apps

User experience

🐞

Reported Bugs

2 issues

Login screen freezes

Bug

Incompatible with older devices

Bug

Requested Features

2 requests

Dark mode option

Feature

Advanced analytics dashboard

Feature

FAQ

What does the MyASUS app do?

The MyASUS app is an exclusive support software for ASUS products. It helps users find nearby retail outlets, register their ASUS products quickly by scanning barcodes, and access customer service for inquiries about repairs, product usage, and general support.

How can I register my ASUS product with the app?

Product registration is streamlined with the MyASUS app. You can quickly register your ASUS product by scanning its barcode. This feature makes the registration process faster and easier than traditional methods.

Is the MyASUS app free to use?

Yes, the MyASUS app is completely free to download and use. ASUS provides this support software at no cost to its customers to enhance their product ownership experience.

How do I get help with my ASUS product?

The app offers several ways to get help. You can find customer service hotlines, inquire about repair statuses, and use the Tech Help feature to get quick answers from customer service about using your ASUS products. You can also capture a photograph of an issue and send it for immediate identification.

Can I find ASUS stores near me using this app?

Yes, the MyASUS app includes a map look-up function that allows you to quickly find your nearest ASUS retail outlet. This feature is helpful for locating stores where you can purchase products or get in-person assistance.