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MyASUS

MyASUS

ASUS Support

645 ratings
122 reviews
📊 Productivity
Free

Details

Released
February 22, 2012
Updated
October 30, 2026

Features

Developer

ASUSTek
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MyASUS screenshot #1 for iPhone
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MyASUS screenshot #3 for iPhone
MyASUS screenshot #4 for iPhone
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About

This app provides exclusive support for ASUS products. It allows users to register devices by taking photos, find nearby retail locations, and access customer service for repair status inquiries and product usage help. Users can also get the latest product news and purchase items online.

✓Product registration via photo
✓Find nearby ASUS retail outlets
✓Repair status inquiries
✓Access customer service hotlines
✓Product usage instructions
✓Latest product news and offers
Show original description

What users say about MyASUS

Reviews of MyASUS are mostly negative: the Productivity app is rated 4.2/5 from 645 App Store ratings. What users like most: truly the Best, fast tracking of issue resolutions. Top complaints: product not showing, what a joke. Summarized from real user reviews.

Positive things

  • 👍Truly the Best!
  • 🚀Fast tracking of issue resolutions
  • 💡Great app very useful if you have any asus products or if you are like me and built your own

Negative things

  • 🐛Product not showing
  • 🐛What a joke
  • 🐛Used to be a good brand
  • 🐛Fix your webpage!
  • 🐛Too difficult to start a repair
  • 🐛Cannot re-register Device
  • 🐛Repair Link Crashes App
  • 🐛Help
  • 🐛Registration
  • 🐛Not working not helping!
  • 🐛Needs some work
  • 🐛Garbage. Don't bother.
  • 🐛Yep, not buying an ASUS product again
  • 🐛Garbage!
  • 🐛Bad app, live chat isn't working
  • 🐛LinktoMyAsus connection
  • 🐛Incomplete
  • 🐛Super disappointed
  • 🐛Never worked from day 1
  • 🐛Same bad online chat, no way to submit tickets
  • 🐛Crashes when asking for help
  • 🐛Poor
  • 🐛Can't open
  • 🐛Poor experience for support
  • 🐛Does Not Accept Login
  • 🐛horrible crashes soon as i open the app
  • 🐛Terrible app
  • 🐛Problem after problem and more…
  • 🐛Repair Status Option
  • 🐛App crashes when clicking on support items
  • 🐛Don't ever but an ASUS router
  • 🐛Fault app
  • 🐛The app is as useful as Asus support.
  • 🐛App shuts down
  • 🐛awful app. awful company. awful product. worst ever.
  • 🐛Makes no sense
  • 🐛Can't log in
  • 🐛Not supported for IOS devices
  • 🐛Can't log in
  • 🐛App isn't as advertised
  • 🐛Cannot use app - not updated for iOS 14
  • 🐛No way to make general inquiry
  • 🐛This app is the single reason i am done with ASUS
  • 🐛They give no information on when products will be released, or restocked.
  • 🐛Does not properly support Sign In With Apple
  • 🐛Can't complete my warranty
  • 🐛Need help
  • 🐛Sign up with Apple Fiasco
  • 🐛Terrible
  • 🐛No help
  • 🐛Don't waste your time
  • 🐛Misleading Features
  • 🐛Sign In with Apple not working
  • 🐛Characters Not Visible in Dark Mode
  • 🐛Can't get to customer support here either :(
  • 🐛Useless - Unable to Login
  • 🐛Download the app they said
  • 🐛Bad customer service
  • 🐛App good product support stinks
See all reviews
+1

What's New in MyASUS

4.02.01

October 30, 2026

• Fixed an issue where the Settings page could appear blank when the connection was unstable • Improved compatibility with iOS 27 • Stability and connectivity improvements

More

User reviews

Most RecentHighest RatedLowest Rated

Impossible de créer un compte, le serveur ne répond pas

Impossible de créer un compte. Et les commentaires des personnes peut satisfaite, parmi les rares, 76 avis, ne donne vraiment pas envie d’aller plus loin, certains parlent d’abonnement payant qui ne sert à rien.
AAnteai

Cannot even login

app needs major testing
Nnimishb22

Enregistrement

Impossible d'enregistrer mon Asus .
MBMAM BH

Product not showing

Nothing appears under the My Product section.
SSabujtxe

What a joke

This app is useless. I tried to contact an agent using the online chat function and it just tells you there is no information and doesn’t work. The whole point of getting this app is to have easier ways to contact real people than their (absolutely terrible) website.
ADA tired dude
See 117 more reviews

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User experience

🐞

Reported Bugs

2 issues

Login screen freezes

Bug

Incompatible with older devices

Bug
✨

Requested Features

2 requests

Dark mode option

Feature

Advanced analytics dashboard

Feature

FAQ

How do I register my ASUS product with MyASUS?

You can register your ASUS product quickly and easily by scanning the product's bar-code or by taking a photograph of it directly within the MyASUS app.

Can MyASUS help me find a store?

Yes, MyASUS includes a map look-up function that allows you to quickly find your nearest ASUS retail outlet for purchasing products or seeking assistance.

How can I get help with my ASUS product using MyASUS?

MyASUS offers several ways to get help, including accessing customer service hotlines, submitting photos for immediate problem identification, and using the Tech Help feature for quick answers to product usage questions.

Does MyASUS provide information about new ASUS products?

Yes, MyASUS keeps you updated with the latest product news, including information on new product launches, special offers, and exclusive discounts.

What is the update frequency for MyASUS?

The latest version of MyASUS is 4.02.01, and it was last updated on October 30, 2026. This indicates a history of regular updates to improve functionality and support.

Is MyASUS available on all devices?

Based on the provided data, MyASUS is supported on iPhones. It is not explicitly mentioned as being available for Android devices or other platforms.

What do users like most about MyASUS?

User reviews highlight that users appreciate the fast tracking of issue resolutions and find the app very useful if they own ASUS products or have built their own systems.

What are common complaints about MyASUS?

Some users report issues with products not showing up, difficulty starting repairs, app crashes when seeking help, and problems with login or registration processes.