MyASUS Reviews: Is It Legit?

Customer Experience

Positive experience13.9% of reviews
Neutral4.9% of reviews
Negative experience81.1% of reviews

~ Based on 122 written reviews from the US App Store.

What users say about MyASUS

Is MyASUS Safe?

MyASUS appears mostly safe based on user ratings. AppsHunter Safety Score for MyASUS is 84/100.

This assessment is based on 645 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.1% of ratings point to a safe experience
3.9% of ratings suggest some concerns
17.1% of ratings point to a risky experience

~ Based on 645 App Store ratings for MyASUS.

Is MyASUS Legit?

MyASUS appears to be a legitimate app. AppsHunter Legitimacy Score for MyASUS is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Impossible de créer un compte, le serveur ne répond pas

Impossible de créer un compte. Et les commentaires des personnes peut satisfaite, parmi les rares, 76 avis, ne donne vraiment pas envie d’aller plus loin, certains parlent d’abonnement payant qui ne sert à rien.

Cannot even login

app needs major testing

Enregistrement

Impossible d'enregistrer mon Asus .

Product not showing

Nothing appears under the My Product section.

What a joke

This app is useless. I tried to contact an agent using the online chat function and it just tells you there is no information and doesn’t work. The whole point of getting this app is to have easier ways to contact real people than their (absolutely terrible) website.

um, what?

are these reviews legit? who checks them? are they from real people because you cant tell me you wants my information, yet you send a robot to talk to me. the app is dog water. 👎🏼👎🏼👎🏼

CANNOT USE THE MYASUS APP for Sharing

I recently bought the Asus vivobook go 15 and I have downloaded the myasus app in my iPhone and I tried to connect the laptop with my phone, but I could not find the option link to my asus account and I saw YouTube and the operating system is completely different in my laptop and in YouTube channels, I don’t know what is wrong. Please help me.
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You forgot to make an app, not garbage

App feels empty and abandoned. Contains almost zero of useful features, what a shame, Asus

Truly the Best!

I’ll admit that I’m sure I’m not the first person to say that I hate having to utilize customer service of any kind, but this app and the ASUS company truly have something awesome going on here! Help is always one second away, and it makes purchasing things like products and my favorite part; extended warranty, and repair extensions! I was so worried that I had missed out on purchasing a true protection plan through Amazon, especially through the manufacturer after the 30 days were up, but then I find out it’s actually 60 days with the manufacturer with much better coverage.

I’ve always loved this brand and they’ve already helped solve several issues that I’ve had. Much appreciated guys! 🤘
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Used to be a good brand

Asus used to be a brand of good repute, but in the last few years I've seen their product integrity suffer and their 'customer no-service' as Clark Howard calls it, hamstrings any ability they have to assist.
I've had nothing but bad experiences since I got our supposedly 'top of the line' gateway, and I don't think I'll ever purchase an Asus product again.
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Fix your webpage!

I haven’t been able to open the web page main menu because of some ridiculous accessibility widget expired that I don’t even want!

Ужасные приложения

Я пытался сканировать штрих код у меня не получилось но я хорошо ввёл даже меня был написано неправильно ещё пожалуйста можете добавить отсканировать штрих кода ну а вам будет по-английски пока что barcode

Too difficult to start a repair

My daughter’s keyboard stopped working within two weeks of getting it. I tried to register the product with the information inside it and all emails were returned as failures and I never managed to get it to register online. I downloaded the app but it is less than helpful. Her Chromebook isn’t even listed when I try to submit a repair request. Amazon won’t let me use the extra coverage I bought because it is a manufacturer defect still covered by them. Very frustrated.
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ゴミアプリ

ソフトウェア開発できないならこんなサービス出さなくでもよくない?
日本語表示もちゃんとできない!
オペレーターの日本語もおかしい!
アカウントパスワードがずっと間違っているメッセージが出る!(入力が間違ってないけど!)
ハードウェアいくら強くとしても、こんなアプリのせいでブランドがどんどん落ちると思うよ!

ASUS EXCELLENT

ASUS 👍👍👍👍

Appareillage

Je n’ai pas réussi à appareiller mon portable pc Asus
Que ce soit pas scan ou Bluetooth
Compliqué

チャットが酷い

オンラインオペレーターの対応が悪い。カタコトの日本語で態度が悪く、すぐチャット終了するので返事を見返すことができません。当たった人が悪かったかもしれませんが話しててすごくイライラしました。

Cannot re-register Device

Need to enable to re-register Devices after reinstalling MyAsus. After doing so the app says its already registered and it doesn't add to the list.

Repair Link Crashes App

Whenever you press the repair option on the App. The App automatically closes

Help

I just got my laptop and I’m trying to connect it to my iPhone and I was sent to this app but while trying to register its saying it isn’t responding try again later ???!! HELP !