Product not showing
Nothing appears under the My Product section.
What a joke
This app is useless. I tried to contact an agent using the online chat function and it just tells you there is no information and doesn’t work. The whole point of getting this app is to have easier ways to contact real people than their (absolutely terrible) website.
You forgot to make an app, not garbage
App feels empty and abandoned. Contains almost zero of useful features, what a shame, Asus
Truly the Best!
I’ll admit that I’m sure I’m not the first person to say that I hate having to utilize customer service of any kind, but this app and the ASUS company truly have something awesome going on here! Help is always one second away, and it makes purchasing things like products and my favorite part; extended warranty, and repair extensions! I was so worried that I had missed out on purchasing a true protection plan through Amazon, especially through the manufacturer after the 30 days were up, but then I find out it’s actually 60 days with the manufacturer with much better coverage.
I’ve always loved this brand and they’ve already helped solve several issues that I’ve had. Much appreciated guys! 🤘
I’ve always loved this brand and they’ve already helped solve several issues that I’ve had. Much appreciated guys! 🤘
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Used to be a good brand
Asus used to be a brand of good repute, but in the last few years I've seen their product integrity suffer and their 'customer no-service' as Clark Howard calls it, hamstrings any ability they have to assist.
I've had nothing but bad experiences since I got our supposedly 'top of the line' gateway, and I don't think I'll ever purchase an Asus product again.
I've had nothing but bad experiences since I got our supposedly 'top of the line' gateway, and I don't think I'll ever purchase an Asus product again.
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Fix your webpage!
I haven’t been able to open the web page main menu because of some ridiculous accessibility widget expired that I don’t even want!
Ужасные приложения
Я пытался сканировать штрих код у меня не получилось но я хорошо ввёл даже меня был написано неправильно ещё пожалуйста можете добавить отсканировать штрих кода ну а вам будет по-английски пока что barcode
Too difficult to start a repair
My daughter’s keyboard stopped working within two weeks of getting it. I tried to register the product with the information inside it and all emails were returned as failures and I never managed to get it to register online. I downloaded the app but it is less than helpful. Her Chromebook isn’t even listed when I try to submit a repair request. Amazon won’t let me use the extra coverage I bought because it is a manufacturer defect still covered by them. Very frustrated.
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Cannot re-register Device
Need to enable to re-register Devices after reinstalling MyAsus. After doing so the app says its already registered and it doesn't add to the list.
Repair Link Crashes App
Whenever you press the repair option on the App. The App automatically closes
Help
I just got my laptop and I’m trying to connect it to my iPhone and I was sent to this app but while trying to register its saying it isn’t responding try again later ???!! HELP !
Registration
For some reason, I can’t register my laptop, and its really pissing me off. I want to be able to check on my laptop from my phone, but I can’t.
Not working not helping!
The app is not working i can’t register my laptop and there are black lines appearing on my new bought laptop and I can’t get any help!!! Why I bought Asus at first !!! How can I get help and use my warranty!!!! App is awful and not helpful
Needs some work
The ASUS login option is not functional. You need to use Apple, Google or Facebook to login.
Garbage. Don’t bother.
A terrible app with almost no value or utility. Poorly designed. Hardly works for even the most basic functions for which it was designed.
Невозможно пользоваться
На кнопках и в строках отсутствует текст. Как этим пользоваться?
Нашёл временное решение проблемы - надо выбрать язык украинский/Русский внизу 👇
Нашёл временное решение проблемы - надо выбрать язык украинский/Русский внизу 👇
Yep, not buying an ASUS product again
Strange lack of technical competence when it comes to their tech support (or intentional?)
I own a zenWiFi router. Let me tell you these are not budget-priced, so I would expect better support than provided by their cheaper competitors. Not!
Since they don’t have phone support the app is all I have. (Web support requires windows)
On the 2nd go-round with the app, I’m still batting 0.000%.
When I try to register product serial number, I get a server error. When I go into support, and tap on any of three support link/button options at bottom do not respond. (Online chat, call or email us). I’ve got a Mac, so when their web support sends me to a windows app, that’s a non-starter.
Running out of ideas short of junking a $200 router after one year of ownership
I own a zenWiFi router. Let me tell you these are not budget-priced, so I would expect better support than provided by their cheaper competitors. Not!
Since they don’t have phone support the app is all I have. (Web support requires windows)
On the 2nd go-round with the app, I’m still batting 0.000%.
When I try to register product serial number, I get a server error. When I go into support, and tap on any of three support link/button options at bottom do not respond. (Online chat, call or email us). I’ve got a Mac, so when their web support sends me to a windows app, that’s a non-starter.
Running out of ideas short of junking a $200 router after one year of ownership
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Garbage!
This app is pure garbage and ASUS should be ashamed of themselves for even putting it out. I’ve been trying to login unsuccessfully for almost 24 hours. After inputting my information it just sits there with the rotating circle endlessly making its rounds. No time out, no error message, just an infinite circle. Do Better!
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Мертвое
Кто то сделал приложение и хранит там свои голые фото
Советую проверить
Советую проверить
Bad app, live chat isn’t working
Useless app
