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MyAXA Egypt

MyAXA Egypt

by AXA LIFE INSURANCE EGYPT S.A.E

182 ratings
64 reviews
💼 Business
🏥 Medical
Free

Details

  • Released
  • Updated
  • February 19, 2020
  • August 26, 2026

Features

Developer

AXA LIFE INSURANCE EGYPT S.A.E
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MyAXA Egypt screenshot #1 for iPhone
MyAXA Egypt screenshot #2 for iPhone
MyAXA Egypt screenshot #3 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐64
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📝5+ tags
Tags↘︎
🔄1+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 1 month
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About

Manage all your insurance policies, from health and car to life and savings, in one convenient app. Access digital cards, order medication, track claims, and find network providers with ease. Enjoy a simplified and secure insurance experience.

✓Digital insurance cards
✓Medication delivery
✓Network provider search
✓Service and claim requests
✓Policy benefits overview
✓Motor insurance quotations
✓Workshop locator
Show original description

What users say

Summarized from real user reviews of MyAXA Egypt. Based on 182 reviews and a 2.2/5 average, it highlights the 1 positive and 55 negatives reviewers mention most about this Business app.

Positive things

  • 👍Useful (brief positive mention)

Negative things

  • 😞App not easy to reach policy
  • 😞App shows no active policies
  • 😞App shows no internet connection
  • 😞Long call center wait times
  • 😞Unhelpful call center agents
  • 😞Multiple call center transfers
  • 😞App not user-friendly
  • 😞Unclear claim submission
  • 😞Unclear claim status
  • 😞App session time is very short
  • 😞Network connection is bad
  • 😞App needs bug fixes for doctor search
  • 😞App is slow and has many problems
  • 😞App is useless
  • 😞App is difficult to deal with
  • 😞App takes long to find data
  • 😞App fails to find data
  • 😞App does not launch
  • 😞App freezes on startup
  • 😞App is hard to understand
  • 😞App is a waste of time
  • 😞App does not allow registration
  • 😞App needs major upgrading
  • 😞Cannot download benefits
  • 😞Cannot activate services
  • 😞Cannot delete account
  • 😞App is a disaster
  • 😞App not functional
  • 😞App needs to align with procedures
  • 😞App needs more explanations
  • 😞No response to requests
  • 😞App eliminated from workflow
  • 😞App is very bad
  • 😞Blank page on startup
  • 😞Scrolling left and right not easy
  • 😞App so bad
  • 😞App not working outside Egypt
  • 😞App not working for iPhone
  • 😞App not working with iPhone
  • 😞App gives white blank page
  • 😞App not working on iPhone
  • 😞App doesn't load up
  • 😞Shocked by weak app
  • 😞App simply does not work
  • 😞Application not opening on iPhone
  • 😞Not working at all
  • 😞App showing blank white screen
  • 😞Cannot reach sign on page
  • 😞App not working properly
  • 😞Cannot call doctors directly
  • 😞No doctor available to call
  • 😞Did not receive OTP
  • 😞Customer service did not solve problem
  • 😞Video call not working
  • 😞Cannot retrieve data
See all reviews
+1

What's New in MyAXA Egypt

3.3.3

August 26, 2026

Bug fixes and user interface improvements

User reviews

Most RecentHighest RatedLowest Rated

Dream plus

I can’t see my policy
Ibrahim NafeaIbrahim Nafea

شركة سيئة بمعنى الكلمة

0
hamees1234hamees1234

Worst application ever. Worst service after selling. I don’t recommend this company

The worst application I have ever seen, even when I tried to check the application while I am outside Egypt …I couldn’t!!!! I contacted agent through WhatsApp… to check my policy.. one of them didn’t replied and the other one asked me to wait until I go to Egypt… they are unprofessional.
cc.slenderman.cccc.slenderman.cc

Hassle

Not easy to reach your policy
k.gomaak.gomaa

Useless

Not showing any of my policies, and when I tried to activate it, the message was “Policy does not exist”!!!!!
_taismail_taismail
See 59 more reviews

User experience

🐞

Reported Bugs

31 issues

App always showing no active policies

Bug

App keeps showing no connection to internet

Bug

Session time is very short, keeps logging out

Bug

Network connection is crappy

Bug

Application needs bug fixes for doctor search

Bug

App is slow and has many problems

Bug

App is difficult to deal with, needs restarting many times

Bug

Takes long time to find data, multiple times failed

Bug

App doesn't even launch, blank page

Bug

App freezes on startup on blank screen

Bug

App does not allow registration due to invalid data

Bug

Cannot download benefits or any other thing

Bug

Cannot activate services, gives “data not correct”

Bug

Cannot delete account, gives error

Bug

App not working outside Egypt

Bug

App not opening for iPhone

Bug

App not working with iPhone

Bug

Application gives white blank page and stuck

Bug

App not working on iPhone after removing and reinstalling

Bug

App doesn’t even load up

Bug

App does not work, just a white screen

Bug

App simply does not work, blank screen

Bug

Application not opening on iPhone, seems software problem

Bug

Not working at all even after update

Bug

App is showing blank white screen

Bug

Cannot reach the sign on page

Bug

App not working properly, cannot call doctors directly

Bug

No doctor is available to call

Bug

Did not receive the OTP after trying to register many times

Bug

Video call not working

Bug

Error: cannot retrieve your data

Bug
✨

Requested Features

9 requests

Improve app functionality

Feature

Fix bugs in doctor search

Feature

Align app with actual procedures

Feature

Provide more explanations and details

Feature

Improve app and massive updates

Feature

Fix issues with iPhone compatibility

Feature

Work on necessary repairs for the application

Feature

Allow calling doctors directly

Feature

Ensure doctor availability for calls

Feature

FAQ

What can I do with the MyAXA Egypt app?

The MyAXA Egypt app allows you to manage all your AXA insurance policies, including health, car, life, and savings. You can access digital insurance cards, order medication, search for network providers, submit service and claim requests, and view your policy benefits and details.

Is the MyAXA Egypt app free to use?

Yes, the MyAXA Egypt app is free to download and use. It provides a convenient platform for managing your existing AXA insurance policies without any additional cost.

What types of insurance are supported by the app?

The app supports a comprehensive range of AXA insurance policies, including local and global health insurance, car insurance, and life & savings insurance. You can manage all these policy types within the single application.

How can I submit a claim through the app?

You can submit new claims directly through the MyAXA Egypt app for various insurance types. The app also allows you to track the status of your existing claims in real time, providing a streamlined claims management process.

Can I order medication through the app?

Yes, the app features a medication delivery service, powered by Yodawy, for both local and global health insurance policies (medication delivery is available in Egypt only). You can order medication with just one click and have it delivered to your doorstep.