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MyAXA Egypt Reviews: Is It Legit?

MyAXA Egypt
MyAXA Egypt
AXA LIFE INSURANCE EGYPT S.A.E
💼 Business
🏥 Medical

Customer Experience

Positive experience6.2% of reviews
Neutral1.5% of reviews
Negative experience92.3% of reviews

~ Based on 65 written reviews from the US App Store.

What users say about MyAXA Egypt

Reviews of MyAXA Egypt are mostly negative: the Business app is rated 2.2/5 from 185 App Store ratings. What users like most: useful (brief positive mention). Top complaints: app not easy to reach policy, app shows no active policies. Summarized from real user reviews.

Positive things

  • 👍Useful (brief positive mention)

Negative things

  • 😞App not easy to reach policy
  • 😞App shows no active policies
  • 😞App shows no internet connection
  • 😞Long call center wait times
  • 😞Unhelpful call center agents
  • 😞Multiple call center transfers
  • 😞App not user-friendly
  • 😞Unclear claim submission
  • 😞Unclear claim status
  • 😞App session time is very short
  • 😞Network connection is bad
  • 😞App needs bug fixes for doctor search
  • 😞App is slow and has many problems
  • 😞App is useless
  • 😞App is difficult to deal with
  • 😞App takes long to find data
  • 😞App fails to find data
  • 😞App does not launch
  • 😞App freezes on startup
  • 😞App is hard to understand
  • 😞App is a waste of time
  • 😞App does not allow registration
  • 😞App needs major upgrading
  • 😞Cannot download benefits
  • 😞Cannot activate services
  • 😞Cannot delete account
  • 😞App is a disaster
  • 😞App not functional
  • 😞App needs to align with procedures
  • 😞App needs more explanations
  • 😞No response to requests
  • 😞App eliminated from workflow
  • 😞App is very bad
  • 😞Blank page on startup
  • 😞Scrolling left and right not easy
  • 😞App so bad
  • 😞App not working outside Egypt
  • 😞App not working for iPhone
  • 😞App not working with iPhone
  • 😞App gives white blank page
  • 😞App not working on iPhone
  • 😞App doesn't load up
  • 😞Shocked by weak app
  • 😞App simply does not work
  • 😞Application not opening on iPhone
  • 😞Not working at all
  • 😞App showing blank white screen
  • 😞Cannot reach sign on page
  • 😞App not working properly
  • 😞Cannot call doctors directly
  • 😞No doctor available to call
  • 😞Did not receive OTP
  • 😞Customer service did not solve problem
  • 😞Video call not working
  • 😞Cannot retrieve data

Is MyAXA Egypt Safe?

MyAXA Egypt does not appear safe based on available data. AppsHunter Safety Score for MyAXA Egypt is 47/100.

This assessment is based on 185 user ratings, with an App Store average of 2.2/5.

Safety Analysis

28.1% of ratings point to a safe experience
6.5% of ratings suggest some concerns
65.4% of ratings point to a risky experience

~ Based on 185 App Store ratings for MyAXA Egypt.

Is MyAXA Egypt Legit?

MyAXA Egypt appears to be a legitimate app. AppsHunter Legitimacy Score for MyAXA Egypt is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

App is stupid

If i vibe coded this app it would be better i can’t even signup or receive otp to email whats even this are the developers serious
Shadowmarish ningaShadowmarish ninga

Dream plus

I can’t see my policy
Ibrahim NafeaIbrahim Nafea

شركة سيئة بمعنى الكلمة

0
hamees1234hamees1234

Worst application ever. Worst service after selling. I don’t recommend this company

The worst application I have ever seen, even when I tried to check the application while I am outside Egypt …I couldn’t!!!! I contacted agent through WhatsApp… to check my policy.. one of them didn’t replied and the other one asked me to wait until I go to Egypt… they are unprofessional.
cc.slenderman.cccc.slenderman.cc

Hassle

Not easy to reach your policy
k.gomaak.gomaa

Useless

Not showing any of my policies, and when I tried to activate it, the message was “Policy does not exist”!!!!!
_taismail_taismail

Please fix ur app

I have more than three active policies and the app is always showing no active policies, also it keeps showing no connection to internet
M.AtiaM.Atia

شركه فاشله

برنامج فاشل بكل ما تحمله الكلمه كل ما ادخل يقولي لا يوجد إنترنت مع اني في السعوديه والنت صاروخ شركه فاشله مش عارفه تعمل برنامج محترم
Said Elsa’sSaid Elsa’s

Call Center

I wanted to express my frustration with your call center. I faced long wait times, unhelpful agents reading from irrelevant scripts, and multiple transfers without resolution. This experience has left me feeling undervalued as a customer. I hope you can change your call center provider soon you are the only loser!
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GaberJeeGaberJee

Poor customer service

Very bad application. Very bad customer experience
FU.MAKERFU.MAKER

Amir

Very bad where is the digital card showing??
amir makramamir makram

bad

very bad cannot get my info
حبليزةحبليزة

Not user friendly

This app does not have an easy user screen. It is not clear where to submit a claim or see where a claim is being worked on. I was sent a resolved conflict email with no way to find out how it has been resolved. It feels like I don’t have health care because even the demonstrator that came to our school did not do a demonstration as the majority of us could not even access the app and did not return for another demonstration. Overall it is not useful
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KayBee70KayBee70

Crappy

The session time is very short. So it keeps on logging out.

The network connection is crappy not just slow
R007-2010R007-2010

Mr

Something stupid
SlayyyyyyyterSlayyyyyyyter

سيئ جدا

سيئ جدا
مؤمن عليه باكسامؤمن عليه باكسا

I’m very sad

Application need fix bug search for doctors
Nour eldin waleed nabilNour eldin waleed nabil

Very bad application

It’s not an application it’s just a group of bugs
MoDy2049MoDy2049

سيئ جدا

اسوأ تطبيق طبي شوفته بطئ و مشاكله كتير و في حالات كتير يعتبر ملوش لزمة
Ahmed AbdelkarimAhmed Abdelkarim

Useless app

Terrible app, doesn’t work whatever I do, non responsive customer service, the worst ever
AmrTalebAmrTaleb