MyBaystate

MyBaystate

Manage your health

44 ratings
30 reviews
Free

Details

  • Released
  • Updated
  • February 8, 2018
  • July 22, 2025

Features

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About

This app allows patients and visitors to manage their Baystate Health experience. It provides secure communication with providers, appointment and prescription management, and access to health records. Users can also find locations, services, and navigate hospitals.

Secure messaging with providers
Appointment and prescription requests
View lab and radiology results
Access health records and visit summaries
Find Baystate Health locations and services
Indoor hospital navigation
Pay medical bills
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What's New in MyBaystate

14.0.6

July 22, 2025

General Bug Fixes To Gateway Application 1. Updated Terms and Condition Page 2. Updated Help Page

More

User reviews

Horrible

This app is useless. I go see my doctor. He makes notes and they never show up in the app. I get testing done. It never shows up in the app. I called the helpdesk. They say they push through to the app it never shows up in the app. They offer no solution only excuses.

Trash

App is so glitched i can’t even hit sign in without it pressing forgot password instead

accomplishes nothing

the app is pointless. you try to sign in and it takes you to safari. it then asks you to sign in again, in which it says your username and password is invalid. never been more frustrated with an app that is supposed to make things EASIER. do not bother downloading this app.

Don’t waste your time

As the previous review said. It’s a sad excuse for an “app”. When you try to log in, it opens a window with the website in the browser. Kinda defeats the purpose of an app if you ask me. Baystate needs to just join MyChart (like every other hospital I’ve been to in MA does).

Not user friendly

Trying to navigate this app is horrible! Can’t even find my appointment for next month in there to print out and give to my job. I’ll just call tomorrow and have them mail me something. Been using my chart for year and was very user friendly.

Developer apps

FAQ

What can I do with the MyBaystate app?

The MyBaystate app allows you to manage your health information, communicate securely with your providers, request appointments and prescription refills, view lab results, and access visit summaries. You can also find Baystate Health locations, learn about services, pay bills, and navigate within hospitals.

Is the MyBaystate app free to use?

Yes, the MyBaystate app is free to download and use. There are no subscription fees or in-app purchases mentioned for accessing its core functionalities.

Can I manage my family's health information through the app?

Yes, the app allows you to manage health information for family members with a MyBaystate account. This enables you to keep track of their health records and facilitate their healthcare needs through the platform.

What information can I access without logging in?

Without logging in, you can find providers, locate Baystate Health facilities (hospitals, urgent care, etc.), learn about medical services, pay your medical bill, request medical records, and check visiting hours. You can also find your way within the hospital using indoor navigation.

How do I get answers to medical questions?

The app provides access to community outreach librarians who can answer your medical questions. Additionally, you can search the app's health and wellness resources for information.