MyBCH Reviews: Is It Legit?

MyBCH
MyBCH
Boulder Community Health

Customer Experience

Positive experience51.0% of reviews
Neutral12.2% of reviews
Negative experience36.7% of reviews

~ Based on 49 written reviews from the US App Store.

What users say about MyBCH

Is MyBCH Safe?

MyBCH appears safe based on user ratings. AppsHunter Safety Score for MyBCH is 85/100.

This assessment is based on 353 user ratings, with an App Store average of 4.3/5.

Safety Analysis

79.9% of ratings point to a safe experience
5.4% of ratings suggest some concerns
14.7% of ratings point to a risky experience

~ Based on 353 App Store ratings for MyBCH.

Is MyBCH Legit?

MyBCH appears to be a legitimate app. AppsHunter Legitimacy Score for MyBCH is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to access information

I never realized how good this app was until I tried to use another medical app. This one is easy.

Highly Functional!!!

All things medical

Works well

Happy with the app. It’s working well and using a solid app framework. Minus one star because they don’t offer Apple Health integration, even though the app description says so. I reached out to support and they said they have no intention of enabling it.

Cannot login or use it recently ;(

The app was so great until they added a pop-up at the login screen for vaccines. Every time you click login, it goes back to the main login page, but then doesn’t let you click login and pops up the vaccine for Covid once again🤯

It’s been like this for the last four weeks

Helpful reminders

The reminders are very helpful for upcoming appointments. As most patients are very busy with family and friends. The Rx list helpful also.
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MyBCH

The client portal for MyBCH has been very helpful and test results and messaging and all other functions are handled well!

Great Care

Great team of doctors, nurses and support staff.

Exceptional Medical App

All the information you need and didn’t know you needed until you open the app is organized clearly in My BCH. Someone did an excellent job creating it:

waiting for reply

i have checked this for a reply on a med refill twice a day for the last week and got no reply. waste of time. i called too.

Where the specialist are for neurology,

Thank goodness for Dr William Shaffer .

Exceptional Care!

Colleen is an awesome Primary Care Provider. She is technically perfect and she listens carefully to every concern.

Creating barriers for patients

By implementing mandatory 2FA they are creating barriers for patients, especially the elderly, from accessing their medical information. So many elderly patients are unfamiliar with 2FA or they don't have a cellphone or email address.

Amazing job hindering the patient's ability to access their medical information in a timely manner. ZERO stars.
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All the info in one place

Enjoying the ability to make appts, send messages, and view results all in one place.

very good app

this is a great app to keep track of health. live to be able to message my care providers

Billing

The billing and dealing with the insurance is very frustrating.

Yuck

Literally hate this app. Don’t appreciate the ridiculous amount of notifications that are the default. Can’t even imagine how the 70 & 80 olds are navigating it.

App went modal to announce arrival

The app went modal for me requiring me to announce that I have arrived for my appointment (which is in a couple of hours) and I could not exit the modality in order to complete the “paperwork” and submit the questionnaires before I arrive. The app also wanted me to grant location services all the time, not only when I had the app open. That is an invasion of privacy. My husband who has 46 years of computer experience says it was a poorly designed and written application.
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Some things great, others frustrating

The site gives me access to a lot of my information and in that way is very helpful.
But the “medications list” feature is very frustrating. (I take a LOT of different medications.)
-the medications are not listed alphabetically so it’s easy to inadvertently omit one.
-there is no obvious way to change dosage information, so I have to “remove” with a note reporting the new dosage (not intending to remove, but to edit).
-and each time I “edit” the list, the system starts the list over again so I have to scroll down the whole list to find where I left off.
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Good and friendly app

Only downside of the app is that all the notifications are borderline harassment. I’m new to the BCH app and had to turn off all the notifications 2 days from downloading. It’s too much

Mark Sperry

Questionnaire requires info already on file with BMC primary provider. Isn’t info completed shared with all BMC docs/offices? Loading pictures of insurance cards into the Questionnaire requires new log-in each time.