AWFUL UPGRADE
I download to my IPAD Blank screen comes up… UGH WHY DID BIG Y TRY to fix something that wasn’t broken?? I CANNOT EVEN DOWNLOAD IT ON MY IPAD WHICH I USE ALL THE TIME TO MAKE MY GROCERY LISTS….. WILL BE SHOPPING LESS AT BIG Y!!! I Called BIG Y and had to leave a message…….they would call me back…….never called me back… I download the app…then try to open it and all I get is a blank screen!!!
I called again and was told to buy a new iPad??? Really?
Will BY send me the $ for it?
Discrimination against people who cannot afford to always buying a new iPad!
I called again and was told to buy a new iPad??? Really?
Will BY send me the $ for it?
Discrimination against people who cannot afford to always buying a new iPad!
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Lacks Zoom Capability
Overall not bad app, however you cannot zoom into the weekly flyer to see product pictures and info closer. Other competitors apps have no issue. It’s like they are archaic.
More user friendly
Downloading every special offer then having to go through all the digital . coupons . My question? What ever happen to if you have a card ( membership) you instantly get all discount (sale prices). My mom who is 80 years old does not download digital coupons so basically pays full prices when items on sale. Shame , shame on big corporations for the stealing from the people who worked hard all their lives . Those few dollars saved on a fixed incomes mean a lot.you could do better!!
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Suggestions
Whoever updates this app needs to keep the customer in mind. When I create a second list for favorite items i should be able to see it. Nope. All items should have a heart button ( alot of grocery store apps have this) so that customers can easily find and buy their favorite items). All the developers have to do is look at other grocery store apps to see these simple yet effective ideas.
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Worst app ever
I’ve used hundreds of apps and this is hands down the WORST app ever. Glitchy, bad redirects, and incorrect ad info.
Big Y, please do better.
Big Y, please do better.
App not helpful
Awful app. I have tried to log in many times times but when I try it says it doesn’t recognize me but when I attempt to create a new account it bounces me out stating an account is already in use
sale items
app doesn’t work
Time for a reboot
Concur with previous reviews - nonfunctional, poor synching, miserable experience.
Frustrated
Ridiculously difficult site! No one else needs id and pw EVERY time!! Difficult to maneuver once you’re in! Aside from internet being weak in guilford store so you can’t get to site anyway! I hate using this!!! Help please
I love this store!!
I really enjoy coming to this store, as the service is top notch! It is my favorite quality about Big Y❤️
Awful
The app is awful, it’s never working and it’s hard to navigate
Seafood
Recently the app was updated. Can no longer see the seafood dinner options. Along with that I was able to see weekly sales on these dinners prepared in the store. Very disappointed!
Terrible app!
The worst grocery app of all time!
Big Y needs an app developer!
Big Y needs an app developer!
Don’t bother loading savings.
Just lost 600 points trying to add savings to gas. Don’t bother with big y gas savings, just go to Costco or stop and shop cause the app steals your savings.
Still haven’t fixed the issues written about by snobunny on jan 9.
It’s May 18, 2026 and still having the same issues. Last week no problem using the app, this week no go. When I tried to login it doesn’t recognize my name as a name. Beyond tiresome.
Still Awful
Password is worse than for a Bank... The app still rarely works and rarely shows products. It's truly awful. Why can't they follow Stop & Shop, Shaws, Whole Foods, etc?
Pretty useless
The best feature of a store app is item location, but it doesn’t have that. The search function is extremely poor (seems to only search on “OR”) so it’s relatively useless too.
This is only good for making a shopping list, an it’s not good for that.
Do better, Big Y.
This is only good for making a shopping list, an it’s not good for that.
Do better, Big Y.
doenst work. Great when it does but hasn’t in months
Maybe only compatible with newest iPhone/iOS. Very annoying to have to use the desktop version.
Horrible
Awful app. Doesn’t tell you where food is. Coupons are glitchy and load weird. Horrible. Horrible. Horrible! What’s the point!
Please create an “Add All Coupons & Sales Promos” Button
Please create an “Add All Coupons & Sales Promos” Button. Having to go through each one. One by one. And now, it appears you have to select every flavor of a product.
We are overdue for an ADD ALL coupons and sales promos button in the app! Consumers don’t have time to go one by one.
We are overdue for an ADD ALL coupons and sales promos button in the app! Consumers don’t have time to go one by one.
