myBigY User Reviews

Customer Experience

Positive experience4.6% of reviews
Neutral3.7% of reviews
Negative experience91.7% of reviews

~ Based on 241 written reviews from the US App Store.

What users say

Is myBigY Safe?

myBigY has mixed safety signals based on user ratings. AppsHunter Safety Score for myBigY is 50/100.

This assessment is based on 962 user ratings, with an App Store average of 2.5/5.

Safety Analysis

31.8% of ratings point to a safe experience
8.0% of ratings suggest some concerns
60.2% of ratings point to a risky experience

~ Based on 893 App Store ratings for myBigY.

Is myBigY Legit?

myBigY appears to be a legitimate app. AppsHunter Legitimacy Score for myBigY is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst app ever

I’ve used hundreds of apps and this is hands down the WORST app ever. Glitchy, bad redirects, and incorrect ad info.
Big Y, please do better.

App not helpful

Awful app. I have tried to log in many times times but when I try it says it doesn’t recognize me but when I attempt to create a new account it bounces me out stating an account is already in use

sale items

app doesn’t work

Time for a reboot

Concur with previous reviews - nonfunctional, poor synching, miserable experience.

Frustrated

Ridiculously difficult site! No one else needs id and pw EVERY time!! Difficult to maneuver once you’re in! Aside from internet being weak in guilford store so you can’t get to site anyway! I hate using this!!! Help please

I love this store!!

I really enjoy coming to this store, as the service is top notch! It is my favorite quality about Big Y❤️

Awful

The app is awful, it’s never working and it’s hard to navigate

Seafood

Recently the app was updated. Can no longer see the seafood dinner options. Along with that I was able to see weekly sales on these dinners prepared in the store. Very disappointed!

Terrible app!

The worst grocery app of all time!
Big Y needs an app developer!

Don’t bother loading savings.

Just lost 600 points trying to add savings to gas. Don’t bother with big y gas savings, just go to Costco or stop and shop cause the app steals your savings.

Still haven’t fixed the issues written about by snobunny on jan 9.

It’s May 18, 2026 and still having the same issues. Last week no problem using the app, this week no go. When I tried to login it doesn’t recognize my name as a name. Beyond tiresome.

Still Awful

Password is worse than for a Bank... The app still rarely works and rarely shows products. It's truly awful. Why can't they follow Stop & Shop, Shaws, Whole Foods, etc?

Pretty useless

The best feature of a store app is item location, but it doesn’t have that. The search function is extremely poor (seems to only search on “OR”) so it’s relatively useless too.

This is only good for making a shopping list, an it’s not good for that.

Do better, Big Y.

doenst work. Great when it does but hasn’t in months

Maybe only compatible with newest iPhone/iOS. Very annoying to have to use the desktop version.

Horrible

Awful app. Doesn’t tell you where food is. Coupons are glitchy and load weird. Horrible. Horrible. Horrible! What’s the point!

Please create an “Add All Coupons & Sales Promos” Button

Please create an “Add All Coupons & Sales Promos” Button. Having to go through each one. One by one. And now, it appears you have to select every flavor of a product.

We are overdue for an ADD ALL coupons and sales promos button in the app! Consumers don’t have time to go one by one.

fix. the. search

the search function is borderline unusable. if you search for peanuts the first pages of results are all candy, ice cream, peanut butter etc. no! i want peanuts! the nuts! by themselves! why is this so difficult for this app??? same thing with string cheese. I know they have it, I’ve seen it in stores, but according to the app this product doesn’t exist. please fix this stupid app
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Bad UX

Update: I’m not sure why adding items to a sorted list and keeping the scroll position is proving to be such an impossible task for your devs, but it’s probably time to cut them loose.

A lot of the issues this app has could be avoided if the developers actually tried to use it.

This is assuming they care, of course.
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White screen on 6s totally useless now

Cool upgraded to try fix pw issue now unusable. White screen nice. A new patch for 2026. Still not fixed white screen. Unusable.

The worst

This has to be one of the worst, if the worst app out there. Horrid app for horridly expensive place.
One star.