Worst user experience, worst app
While making an govt app the basic should be the loading speed which is terrible, secondly the user experience could have been far better. There are lot of issues such as there is a call button and when you call it’s a fire brigade number. You need to mention that more clearly. Contact us along with twitter, fb and rest you’ll added a call button. That’s such wrong placement. Consider getting a proper UIUX done and get a better server. App crashes multiple times and is slow.
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Not working outside India
I have been trying to access the account outside of India. Was working fine in 2025. Stopped working from 2026 onwards.
Unable to register complaints.
The app doesn’t let anyone register complaint now. It just keeps loading. I don’t know if it is a directive from the government to stop users from complaining so that they have a clean record where no new complaints are registered. A cunning move.
Basic app gets the work done
Not much of a complaint but more of a suggestion. Please add “Auto-payment” system because it’s annoying to recharge every time for a prepaid customer.
Say the balance gets below 150, it automatically gets credited from Credit Card or Bank Account.
Also, add “UPI QR” payment option in addition to UPI ID & UPI App.
Say the balance gets below 150, it automatically gets credited from Credit Card or Bank Account.
Also, add “UPI QR” payment option in addition to UPI ID & UPI App.
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Anamika sarkar
I have been using it for few years , and its genuine by the settings , no problems at all,infact it made the payments easier, great initiative by assam government . Ghar bethe bethe payment karo ,
What a relief! Thank you
What a relief! Thank you
