App of no use
This app is supposed to carry out two basic functions: recharge and complaint registration & redressal. It cannot even handle that. You do a recharge, it takes hours or a day to get the balance reflected. Why? Server issue. You raise a complaint, it takes hours to even get forwarded to the sub-division. And then hours or a day to rectify the power problem. So, people tend to call directly at 1912 for any complaints, and you get waiting numbers ranging from 100 to 250 while expecting the rep to pick up your call. App was supposed to tackle that problem, but, instead it fails to help in anything. Simply having a good looking UI is of no use.
Show more
Bugs in payment
Hello developer, in my ios
when i try to pay and clear my postpaid bill, i am getting black screen, it’s not redirecting to payment page.
I tried many ways also uninstalled, and installed again still not working
when i try to pay and clear my postpaid bill, i am getting black screen, it’s not redirecting to payment page.
I tried many ways also uninstalled, and installed again still not working
Excellent UI & User Experience After the New Update
I’m really impressed with the new update of the myBijulee app. The new interface looks modern, clean, and user-friendly. The UI design feels much better and more polished than before, making the app easier and more enjoyable to use. Great work by the team! Keep bringing such amazing updates.
Worst user experience, worst app
While making an govt app the basic should be the loading speed which is terrible, secondly the user experience could have been far better. There are lot of issues such as there is a call button and when you call it’s a fire brigade number. You need to mention that more clearly. Contact us along with twitter, fb and rest you’ll added a call button. That’s such wrong placement. Consider getting a proper UIUX done and get a better server. App crashes multiple times and is slow.
Show more
Not working outside India
I have been trying to access the account outside of India. Was working fine in 2025. Stopped working from 2026 onwards.
Unable to register complaints.
The app doesn’t let anyone register complaint now. It just keeps loading. I don’t know if it is a directive from the government to stop users from complaining so that they have a clean record where no new complaints are registered. A cunning move.
Basic app gets the work done
Not much of a complaint but more of a suggestion. Please add “Auto-payment” system because it’s annoying to recharge every time for a prepaid customer.
Say the balance gets below 150, it automatically gets credited from Credit Card or Bank Account.
Also, add “UPI QR” payment option in addition to UPI ID & UPI App.
Say the balance gets below 150, it automatically gets credited from Credit Card or Bank Account.
Also, add “UPI QR” payment option in addition to UPI ID & UPI App.
Show more
Anamika sarkar
I have been using it for few years , and its genuine by the settings , no problems at all,infact it made the payments easier, great initiative by assam government . Ghar bethe bethe payment karo ,
What a relief! Thank you
What a relief! Thank you
Address Update Should Be Available via Self-Service KYC
The APDCL app should introduce a self-service option for address updation using KYC document verification. Currently, the process is not user-friendly and takes more time. If users are allowed to update their address by uploading valid KYC documents (like Aadhaar, electricity bill, etc.), it will make the system faster, more transparent, and convenient for everyone. Kindly consider adding this feature in future updates.
Show more
Payment recharge screen still not working
The “Make Payment” button is not working as of now. All fields are entered but when the button is clicked, ro response is happening on the screen and the button doesn’t do any action. Please resolve it asap.
Unable to do prepaid recharge
When I click prepaid recharge, it asks for linking holding number with apdcl consumer number. Even after it has been successfully done.. the same error pops up. Unable to recharge
Abysmal at best
Usage pattern graphs are not detailed, it lacks information as well was interacting with it is a pain.
The user should be able to download a csv or excel with all the unit and price per unit data. These has no clear details.
Even if later on surcharge is introduced no way user can calculate or properly dispute. Please add necessary features now that you have forced prepaid measures, I need to be able to calculate/predict my usage with reliable data
The user should be able to download a csv or excel with all the unit and price per unit data. These has no clear details.
Even if later on surcharge is introduced no way user can calculate or properly dispute. Please add necessary features now that you have forced prepaid measures, I need to be able to calculate/predict my usage with reliable data
Show more
Balance amount hidden behind the dashboard
In iPhone xs or other models I don’t know the balance amount shows behind the dashboard which is very inconvenient please do something about it and fix it.
Typical app from a monopoly service provider
1. Smart meter diagnostic info (basic at least) not available to consumers
2. Sometime meter GSM network don’t work, and then proprietary hand held communicator requires to communicate with meter. Such communicator not available to consumers in read only mode also.
3. Never provided with calibration certificate of meter
4. No declaration about validity of calibration after continuous use
5. Data sheet of meter never made public.
6. No declaration about life of the meter
This meter and app only helping APDCL in revenue collection. No pass on of benefits to consumers.
2. Sometime meter GSM network don’t work, and then proprietary hand held communicator requires to communicate with meter. Such communicator not available to consumers in read only mode also.
3. Never provided with calibration certificate of meter
4. No declaration about validity of calibration after continuous use
5. Data sheet of meter never made public.
6. No declaration about life of the meter
This meter and app only helping APDCL in revenue collection. No pass on of benefits to consumers.
Show more
Decent
While there is definitely room for improvement, my experience with this app is far smoother than some of the other users who have reviewed the app. My payments were always successful without any hiccups. The only gripe that I have with the app is that sometimes I am logged out automatically. This has happened more than once and since I don’t check the app daily there’s no way of knowing whether my balance is low.
Show more
Payment Not Reflected, But No Call Connection at All
I made a payment, and the amount got deducted from my account, but it didn’t reflect on the app. This is not the first time I’ve faced this problem. What’s even worse is that my call didn’t even get connected to customer service. It’s really frustrating when money is deducted, but there’s no confirmation, no proper complaint system that works smoothly, and no one to talk to for help. What are we supposed to do in such situations? Just forget about the money? This app is supposed to make things easier, but it feels like a recurring headache. Please fix these core issues .
Show more
Worst
One of the worst app ever, i recharged an amount but it is yet not shown on my app and it has been almost 3 hours yet no result. If you can’t run a app just close it and their customer support is the worst out their, i’ve been trying to call them from hours yet they are busy. Worst worst worst
Version 3.4.5 - Worst Update
After this 3.4.5 update, app is not opening, after lot of struggle even if app opens up and recharge is done, balance is showing negative. Who is the brain child behind this update? Send his/her Name & Location, I want to sue you.
Worst app ever
I have done recharge but app is still in minus and we are not getting our current yet. Please update your system.
Recharge not reflecting in the app
Hi i have recently recharged twice but the amount is not reflecting in the app. Even the helpline number is not working. Never seen a payment gateway with so many bugs. At least do proper testing before deploying something to production.
Please help me in getting the amount updated.
Please help me in getting the amount updated.
