New format 👎
The new format, too many extra clicks to do what you could before from the main screen. This is not a better design and seems it was meant to updated so now deposits/transfers made after 9 pm , will not show up until the next day. This is not a benefit, user friendly or 24 hour banking.
They changed the app and now it’s no good.
The new app is harder to navigate, doesn’t respond as well and is way more time consuming to use. The ease and convenience it use to have is no longer there. I dread everytime I have to use it now, which is a good bit for me. I would go back to the old one if I could. You truly don’t know what you have until it’s gone. Such a simple luxury I didn’t know I had.
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Just not as good as the old app
So many little things that were great about the old app. Still love the bank. The app not so much.
Best Bank in Greenville
I tried several banks for my business startup and was always having issues with check availability, purchase denials, and fees. Bank of TR is the easiest to work with and has made building my business so much easier not having to worry about the money. They’re not the easiest to get loans with but thats okay. Highly recommend for business owners in Greenville.
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New app is terrible
I have never had so many issues with a bank app before. Since the middle of the week it’s been flashing a message telling me I’ve entered an incorrect user name or password. No I am not. I called the 800 number because it’s now Saturday night and it asks for my card number and my SSN then tells me it cannot validate the information. Something needs to be done soon. I’ve had more issues in the past few weeks than I’ve had since I opened the account.
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