Worst App Ever
I have different accounts at different banks and BTR is the worst I have ever had the misfortune of having to use. I like the people of BTR but this app has discouraged me from moving my other accounts to them. It’s so bad that we are actually considering moving the BTR accounts to a competitor bank. More often than not, my business manager is locked out and cannot access the necessary information to pay bills or transfer money. This would be a zero star review of that was an option.
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RREI462
Cumbersome
The old version was much more streamlined and easier to navigate. Amounts for checking account is somewhat misleading.
JJalsip
Hard to navigate
The update was not a success. The running balance is no longer available. Finding the “deposit” selection was harder to find. Very disappointed with the “update” that seems like a downgrade.
AAOB-
Update
I absolutely hate the new format after the update ! 😩 Why can’t you just leave things alone instead of forcing CHANGES to people ?!?ALSO, I hate that you have limits on pirchases on my Debit Card 😩 I have money in my account and it’s my money and I get rejected decline for purchases because it’s over the limit that you put on my card! That is so wrong. I feel so embarrassed to be declined for a purchase that is covered with thousands of dollars more than what I’m trying to purchase! That is absolutely disgustingly WRONG 😡 you want me to call with a code that I get when I get declined to get it straightened out, but that doesn’t work because once I get declined on that card, the vendor that I’m trying to purchase from won’t accept that card again, so there’s nothing I can do to make it work, I just don’t get it🤔😡
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GGables2323
Terrible app
The previous app was great. This one is very finicky and the bank technical department has no idea how to correct what it is doing.
MMstish1325
