Scammers
Avoid this app. I hired a trader through MyBuilder, and they took a £400 advance payment before disappearing and never returning to do the work.
When I reported the issue to MyBuilder, I was told they couldn’t do anything to help. I also contacted the police, who advised me to raise the matter with MyBuilder.
Based on my experience, I would not recommend using this app. Be very careful before paying any upfront deposits.
When I reported the issue to MyBuilder, I was told they couldn’t do anything to help. I also contacted the police, who advised me to raise the matter with MyBuilder.
Based on my experience, I would not recommend using this app. Be very careful before paying any upfront deposits.
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Avoid
I hired a tradesman using this app and had a fantastic job done. I left a review that was removed, when I questioned why I was basically called a liar leaving a fake review. I sent proof of the job, video evidence of the tradesperson in my garden doing the job and was still called a liar. There are much better apps out there who treat people with respect.
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MyCowboy for Homeowners
It states that professionals are screened but it put me in touch with a builder who turned up drunk and was not able to do the work properly yet wanted paid in full.
Seriously avoid this and look elsewhere.
Seriously avoid this and look elsewhere.
Recommend
I’ve used Mybuilder for multiple trades. Excellent for getting in touch with local tradesmen.
I only choose the ones that have lots of reviews and i have always had great experiences and quality of work.
I only choose the ones that have lots of reviews and i have always had great experiences and quality of work.
Worst app ever!!!!
Hired DC property solution through this app, what a nightmare! Worst company I ever hired in my entire life! End up paying lots of £ and the job not done properly! When I’ve asked for help from the app at least to leave it a bad review they seem like to don’t care about customers!!
I will delete this app and never use it again and tell to everyone I know about it!!! Disgraceful service!!!
I will delete this app and never use it again and tell to everyone I know about it!!! Disgraceful service!!!
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Constructive Feedback: Enhancing Trust and Safety on the Platform
I find this application partially useful; however, there are significant gaps, particularly regarding trust and the difficulty of finding reliable professionals. Currently, the platform lacks adequate security measures to protect both parties.
I believe the following features are essential to improve the user experience and safety:
Formalized Agreements: Once two parties agree on a job, all details should be documented within the app.
Written Proposals: The service provider should submit a formal, written proposal detailing the scope of work and the total cost through the app, which the client must then formally accept.
Milestone Tracking & Evidence: As the work progresses, the provider should be required to upload photo evidence of their progress.
In-App Payment Requests: Payment requests should be initiated through the platform.
I believe users would be more than happy to pay a small commission (e.g., 1%) if it ensures that their payments are secure and the job is completed to the promised standard.
My personal experience highlights why this is critical: I recently hired a professional who ruined £450 worth of wallpaper. Despite failing to do the job correctly, he repeatedly demanded payment and even resorted to threats. The lack of a secure payment and dispute resolution system in this app allows unskilled or unprofessional individuals to operate without accountability. I hope you will consider these suggestions to make the platform safer for everyone.
I believe the following features are essential to improve the user experience and safety:
Formalized Agreements: Once two parties agree on a job, all details should be documented within the app.
Written Proposals: The service provider should submit a formal, written proposal detailing the scope of work and the total cost through the app, which the client must then formally accept.
Milestone Tracking & Evidence: As the work progresses, the provider should be required to upload photo evidence of their progress.
In-App Payment Requests: Payment requests should be initiated through the platform.
I believe users would be more than happy to pay a small commission (e.g., 1%) if it ensures that their payments are secure and the job is completed to the promised standard.
My personal experience highlights why this is critical: I recently hired a professional who ruined £450 worth of wallpaper. Despite failing to do the job correctly, he repeatedly demanded payment and even resorted to threats. The lack of a secure payment and dispute resolution system in this app allows unskilled or unprofessional individuals to operate without accountability. I hope you will consider these suggestions to make the platform safer for everyone.
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Hard to use and to get builders
I find it a bit hard to have to choose a category when 1) I know nothing about construction and 2) the job I have fits under 3 or 4 of them. If I need a small job for each category then builders never reply back because it s too small.
Useless app
Have posted job requested code via sms and email several times times absolutely nothing
Bedroom
Jamie came and done a marvellous job 👍so tidy and very friendly 😍
They hide negative reviews
I have used this app several times and always added positive feedback where appropriate. However most recently I have had absolutely shoddy service. And been left travelling several hours for no purpose. When I reviewed the company that did this, the app developers replied saying they were removing my review as, at that stage I hadn’t commenced to work.
Quite clearly all they want to do is make all the reviews look good. I will be going to a completely different app from this moment forward.
Quite clearly all they want to do is make all the reviews look good. I will be going to a completely different app from this moment forward.
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MyCowboy
This app doesn’t vet traders like other platforms or remove scammers when they are reported with evidence. ***Do not use***
Hired someone for a small job through MyBuilder who turned out to be have a profile of fake reviews, and giving people a false name and fake address. The work they carried out was beyond amateurish and I was threatened with violence for not paying a fairly trivial amount of money within hours of the work being completed - despite being sent an invoice with terms and before I had seen the work.
These threats and poor workmanship were reported to MyBuilder with extensive evidence, however this ‘tradesman’ is still operating on this app months later.
Hired someone for a small job through MyBuilder who turned out to be have a profile of fake reviews, and giving people a false name and fake address. The work they carried out was beyond amateurish and I was threatened with violence for not paying a fairly trivial amount of money within hours of the work being completed - despite being sent an invoice with terms and before I had seen the work.
These threats and poor workmanship were reported to MyBuilder with extensive evidence, however this ‘tradesman’ is still operating on this app months later.
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Right choice surfacing
I recommend right choice surfacing they are very professional and tidy they completed their job in time would definitely have them top job thanks guys
Terrible service
The app is terrible, the people are dishonest and will base their prices, work on appearances. I have been scammed 3 times and I still have a whole house to do. The app asked for update and refused to reload for a week so I lost all my contacts. Just poor service
Very poor app :(
I cannot even login
Looting money
I have hired a tiler from this app CJM tiling service. He took money in advance and never showed his face. I want my money back.
Hedge trimming
I used Julian to come and do my hedges, very pleased with the results. He done a great job cleaned up afterwards and was very reasonable price . Julian was very polite and professional.would definitely use him again and would recommend him.
Full of scammers
I hired a few builders with great reviews. All their work was terrible quality. I lost time, money, and my house was trashed. From now on I’ll never hire based on internet reviews again, I will only go through referrals.
Small job
I would like to recommend Gary Handyman. Was very helpful. Job done. It’s so good to find a handyman who is reliable helpful and happy to do small jobs
Refit a damaged integrated kitchen door
Used RM joinery. Kept me up to date with his availability phoned to discuss job and then gave me a date to complete job. I got a call saying he could come sooner. Very pleasant polite and I felt comfortable with him in my home. Did a great job price was reasonable would recommend without hesitation. Thank you
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Terrible customer service and untruthful app
Met a fraud case through the app. They just deleted all the conversation history when argument appears. Untraceable and just kick u out.