MyBuilder for Homeowners User Reviews

Name: MyBuilder for Homeowners
Rating: 2.78 (50 reviews)

MyBuilder for Homeowners

Werkspot BV

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Hard to use and to get builders

I find it a bit hard to have to choose a category when 1) I know nothing about construction and 2) the job I have fits under 3 or 4 of them. If I need a small job for each category then builders never reply back because it s too small.

r.amar

2 months ago

Response from developer

Hi r.amar, Thank you for your feedback. We appreciate that choosing the right category can be difficult. We also understand your concern about splitting smaller jobs across categories and not receiving responses from tradespeople. Please do get in touch with our support team so we can help you post your job in the most suitable way and improve your chances of receiving interest from tradespeople. Have a great day, Carol.

Useless app

Have posted job requested code via sms and email several times times absolutely nothing

Gucci and prada

5 months ago

Bedroom

Jamie came and done a marvellous job 👍so tidy and very friendly 😍

missbarmy

6 months ago

Response from developer

Hi missbarmy, we are pleased to hear you have had a great experience! Have a great day, Carol!

They hide negative reviews

I have used this app several times and always added positive feedback where appropriate. However most recently I have had absolutely shoddy service. And been left travelling several hours for no purpose. When I reviewed the company that did this, the app developers replied saying they were removing my review as, at that stage I hadn’t commenced to work.

Quite clearly all they want to do is make all the reviews look good. I will be going to a completely different app from this moment forward.

MarkDevon

7 months ago

Response from developer

Hi Mark, We are sorry you feel this way. If a review has been left that does not fall in line with our reviews policy, we would need to remove this. You can see our reviews policy here; https://www.mybuilder.com/reviews-policy - if you feel it was removed outside of our policy please reach out for us to review this further. Have a great day, Carol!

MyCowboy

This app doesn’t vet traders like other platforms or remove scammers when they are reported with evidence. ***Do not use***

Hired someone for a small job through MyBuilder who turned out to be have a profile of fake reviews, and giving people a false name and fake address. The work they carried out was beyond amateurish and I was threatened with violence for not paying a fairly trivial amount of money within hours of the work being completed - despite being sent an invoice with terms and before I had seen the work.

These threats and poor workmanship were reported to MyBuilder with extensive evidence, however this ‘tradesman’ is still operating on this app months later.

John Bitumen

7 months ago

Response from developer

Hi John, We'd like to look into your experience further, please reach out to us here so we can help: https://support.mybuilder.com/s/contactsupport. Have a great day, Carol!

Right choice surfacing

I recommend right choice surfacing they are very professional and tidy they completed their job in time would definitely have them top job thanks guys

M mulryan

8 months ago

Response from developer

Hi M, We are pleased to hear you found the right tradesperson using our platform! Have a great day, Carol

Terrible service

The app is terrible, the people are dishonest and will base their prices, work on appearances. I have been scammed 3 times and I still have a whole house to do. The app asked for update and refused to reload for a week so I lost all my contacts. Just poor service

*char-char*

9 months ago

Response from developer

Hi Char Char, we are deeply sorry to hear about your experience. If there is anything we can help further with, please reach out using our contact form https://support.mybuilder.com/s/contactsupport. We have a friendly customer service team on hand to assist with any account queries or issues. Have a great day, Carol

Very poor app :(

I cannot even login

Tick tok tic

9 months ago

Looting money

I have hired a tiler from this app CJM tiling service. He took money in advance and never showed his face. I want my money back.

Highbbjfjj hi kvd

a year ago

Hedge trimming

I used Julian to come and do my hedges, very pleased with the results. He done a great job cleaned up afterwards and was very reasonable price . Julian was very polite and professional.would definitely use him again and would recommend him.

chezzy s

a year ago

Full of scammers

I hired a few builders with great reviews. All their work was terrible quality. I lost time, money, and my house was trashed. From now on I’ll never hire based on internet reviews again, I will only go through referrals.

Dean Wrn

a year ago

Small job

I would like to recommend Gary Handyman. Was very helpful. Job done. It’s so good to find a handyman who is reliable helpful and happy to do small jobs

Batisse

a year ago

Refit a damaged integrated kitchen door

Used RM joinery. Kept me up to date with his availability phoned to discuss job and then gave me a date to complete job. I got a call saying he could come sooner. Very pleasant polite and I felt comfortable with him in my home. Did a great job price was reasonable would recommend without hesitation. Thank you

Liz n Wayne

a year ago

Terrible customer service and untruthful app

Met a fraud case through the app. They just deleted all the conversation history when argument appears. Untraceable and just kick u out.

HKGSunny

a year ago

Don’t post job if you don’t read this

MyBuilder scams people pretty way and charges tradespeople only for sharing your contact details, meaning: you, as a potential client post a job, tradesperson sends you interest and then you choose either shortlist them or not (you can shortlist couple of them) but please don’t do that if you’re not planning to pay a reasonable price (check prices for your job in google before posting) because everyone you shortlist will be charged £6 to £35 even if you don’t hire them Thanks for understanding

Vendeta83749

2 years ago

PUVC DOOR LOCK Non functional

RG locksmiths , Dan,
responded very promptly, fixed problem, very reasonable cost . One satisfied customer.

Half price.

2 years ago

Do not use this app!

Builder was unprofessional and rude when we didn’t take him for the (high) quite he gave us. App didn’t work, repeatedly trying to close account and it’s not working!

Susie6547

2 years ago

Scams

Seem to be lots of illegitimate “trades people” on here. Unfortunately I fell for a scam, don’t be me.

Sigmund1822

2 years ago

Best App for new homeowners

I think this was the best I was able to find on App Store. I could manage to get so many jobs easily done. It’s free, no fee charged. I think to make more popular they have to change its name and look of it App icon. I am sure it will be very popular soon. I was able to download it just by chance as its icon was not appealing to me.

Drzameerkhan

2 years ago

Buggy app

I can’t even access the app today ( it just times out and errors when I try and open it)

Highly frustrating and time wasting when you want to contact contractors quickly
Sorry but please fix your application

Steve w we

2 years ago