Sigh
My app not opening been trying over a hour now sigh
Selecting packages
It would be good to select the packages you come to collect from the app once you scan the QR code or register, so when you go to the counter you get what you are there for… which is beneficial to both the employees and we, the customers.
Glitchy/Bug
App getting worst. it says the update when you go to update it. It just says open no update and it won’t allow you to sign in. Says password is wrong when it’s correct.
time n price bad
they take a. week to get items. after delivered in florida n then 2-3 days to over price u for clearing items i dont. recommend
The worse courier
No one tells you but if you’re mce number is incorrect/missing they will charge you a jmd $850 to “manually add it” and to had injury to insult you have to wait an additional 5 business days to get your package added to your account not even the time to consider collecting it is in that. Then they say that’s what they told all customers, I would like to know when I was made aware of this and by who lol then there is no point in using the missing package feature on their app because no one checks that are gets back to you and when you call no one can simple pull up the information. You have to start all over again so no I won’t be using that these clowns.
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Excellent service
I have use my cart for over a year now and I’ve had no problems at all. They are very polite in the Customer Service area and I have no problem uploading invoices or picking up my packages. my pick up location is the Brunswick village very courteous and excellent service always will continue to use them👍🏽👏for all my overseas shopping experience Thank you My Cart ☺️
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Updates is not good
I don’t like the latest updates as of March 1st 2025. The shipping calculator is a headache it slides around too much I think they should add back the feature where you are able to enter the amount. The address and the openings hours are a bit too fine i rather when are a bit bolder
Reliable
Very fast and accurate .
Best app in Jamaica to ship from the USA especially from Amazon
I give this app a 100/10 best app out there
Great app
Easy to use, the best shipping app!
Maintenance Problem
This makes no sense when ever the app update that is the time it give problem can’t go in to upload any invoice
app crashes
the fkin app crashes as soon as i open it, which dvmb ahh person or group made this ?
App issue
My app isn’t working rn
Can’t view anything
I have packages being delivered in Florida from July 2 and it’s now the 15th and no updates as to where my packages are.
Maintenance Problem
From ever since I update this app it’s giving me so many problem
App and website doesn’t work
when i go to the website it comes up with error and displays html/ c++ code and the app takes forever to load actually it doesn’t work every-time i want to use it i have to uninstall and download again and i mean every-time please get a new dev team or something because the company is good just not their technology
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Service
Unparalleled service
Shamoy
Packages deliver on time love my cart.
Code red
Package taking too long to be available stupid people
Horrible
The only time your sure to have a great experience with this company is if you cover all your bases as the customer. There’s nothing in place to protect you as the customer while your a client.
If you send the correct shipping address to your supplier and they make the error of leaving details off you have to pay, and pay in full for their mistake.
If your package needs an invoice and they end up applying a “research” value. They can’t change it on the spot, you have to leave the package, upload the invoice then wait another week before it’s adjusted to the correct price - if it’s even adjusted.
Don’t bother calling customer care, they can’t do anything - what I was literally told - other than to “explain” the process to you and WHY it’s being done (doesn’t make it make anymore sense).
Oh and their ticketing system, they’ll not respond to your issue then send prompts to close the unresolved ticket. Did you call customer care expecting that they’ll at least flag the package relating to the ticket, nope they will not, you’ll go to pick up the package and it would be as if it never happened.
But be sure to know they have everything in place to collect your money and to ensure they do just that.
If you send the correct shipping address to your supplier and they make the error of leaving details off you have to pay, and pay in full for their mistake.
If your package needs an invoice and they end up applying a “research” value. They can’t change it on the spot, you have to leave the package, upload the invoice then wait another week before it’s adjusted to the correct price - if it’s even adjusted.
Don’t bother calling customer care, they can’t do anything - what I was literally told - other than to “explain” the process to you and WHY it’s being done (doesn’t make it make anymore sense).
Oh and their ticketing system, they’ll not respond to your issue then send prompts to close the unresolved ticket. Did you call customer care expecting that they’ll at least flag the package relating to the ticket, nope they will not, you’ll go to pick up the package and it would be as if it never happened.
But be sure to know they have everything in place to collect your money and to ensure they do just that.
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