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MyCHELCO

MyCHELCO

by Choctawhatchee Electric Cooperative, Inc.

20 ratings
10 reviews
💼 Business
🔧 Utilities
Free

Details

Released
August 18, 2017
Updated
October 28, 2026

Features

Developer

Choctawhatchee Electric Cooperative, Inc.
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About

Manage your utility services conveniently from your mobile device. Pay bills, check account details, report outages, and contact support easily.

✓Pay bills
✓Check account information
✓Report outages
✓Contact support
✓Get office directions
✓Sign up for notifications
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What's New in MyCHELCO

26.02.10

October 28, 2026

-Temperature data can now be viewed alongside your energy usage. -Improved accessibility on the Make Payment screen. -More accurate outage status for inactive/pending accounts. -General security and reliability improvements.

More

User reviews

Most RecentHighest RatedLowest Rated

App Issue

Is this a joke? Neither the app or website loads or works. Someone from the dial up era built this system. It doesn’t work and you all need to do something about it when you are encouraging people to go paperless. Non- Profit institutions doesn’t mean you have no accountability to your customers!
RRyananeo

Useless app

You can’t open the app it keeps crashing. Please fix!
MMiffsa

Purposeless

Outages cannot be submitted from the app when the power goes out
CCoreySomers

Please fix!

App Crashes.
MMiffsa

Please fix!

App Crashes.
Kkkhaliq
See 5 more reviews

FAQ

What can I do with MyCHELCO?

MyCHELCO allows you to pay your bill, check your account information, report an outage, contact the cooperative via call or email, get directions to offices, and sign up for notifications.

Is MyCHELCO free to use?

Yes, MyCHELCO is available for free download and use. It does not have any in-app purchases or advertisements.

What devices does MyCHELCO support?

MyCHELCO is supported on iPhone, iPad, and iPod devices.

How often is MyCHELCO updated?

The latest version is 26.01.10, and the app was last updated on March 19, 2026, indicating regular updates to ensure functionality and security.

What is the age rating for MyCHELCO?

MyCHELCO has an age rating of 4+, making it suitable for a wide range of users.

How can I report an outage using MyCHELCO?

You can easily report an outage by selecting the 'Report an outage' option within the MyCHELCO app.

Can I contact customer support through MyCHELCO?

Yes, the app provides options to call or send an email to customer support directly from within the application.

What is the user feedback on MyCHELCO?

MyCHELCO has an average rating of 2.4 stars from 17 ratings, suggesting there may be areas for improvement based on user experiences.