App
Very useful
Difficult to use
Very difficult app to use. My Chart is way better and much more user friendly. I cannot find anything on this MyCHOC and I requested the pediatricians office to use MyChart instead of MyCHOC. Also My Chart is used by most large doctors offices and hospitals and I do not understand why Choc is using its own app vs MyChart. My Chart is a 5 star app. MyCHOC is a 1 star app.
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This app sucks
I can’t access progress notes, can’t access labs, not all information is available on this app unlike Epic. When will CHOC switch to Epic?
Can’t sign in
They push using this app on patients/parents but it’s not functional. I downloaded the app but every time I sign in I’m taken back to the blank sign in screen. My sign in info is correct and I’ve even tried changing my password but it still never works. I’ve tried using the website instead of the phone app but when I sign in on the website I’m taken to a screen that only has the word “wait” in the upper left corner and nothing ever loads.
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The worst app
Absolutely horrible app. Loading up takes forever and I can’t even sign in. You’d think a big hospital like CHOC would have the resources to make a usable and easily accessible app for its patients. I’d give 0 stars if possible
Bug fixes a week ago??
Still cannot log in!!!!
Login doesn’t work
Logging into the app is STILL broken, after entering credentials it loops back to the sign in page. What bug fixes and app improvements were done 13 hrs ago with the most recent update? This issue is a reoccurring problem for the past several months…..
Response from developer
Thank you for your feedback. We apologize for the login difficulties you encountered. Our team is aware of this issue, and account linking may be required to restore access. Please submit a support ticket at https://choc.org/forms/mychoc/submit-ticket/, and we will work with you to resolve the issue. Thank you for your patience as we continue improving the app.
App does not work
I have had this app for over a year and it has let me log in to my account 1 time. The rest of the time is me trying over and over again. Hard to believe that CHOC doesn’t have a good working app.
Can’t sign in
This app sucks. It never lets me sign in
Never works
App and website on safari never work. No matter how many times I log in.
Does not let me sign in
This app does not let me sign in, so I can't see my son's medical records. Not working
Unreliable & Non functioning
I too have been pushed towards using this app. However like others it does not work and the login is simply looped back to the login page after user info entry. I’ve troubleshot, I’ve erased and redownloaded, and always ultimately have to just call the hospital directly.
Doesn’t work
I have been trying to use this app for months. Keep thinking that MAYBE the bugs have been worked out but you can’t even login to your account. Web site also has lots of issues. Becoming frustrated with the lack of tech support.
Glitches
Glitches, kicks me off the app. Wish it was more clean like MyChart .
Loops to log in over and over
This is the worst app. you sign in over and over and over and it never takes you anywhere you can’t get help. I no longer have access to my child’s doctors, worst app ever.
Just No
ChoC is insisting I download this dang app for FAST check in, view patient status and reports, message the doctor and review notes or report any changes in patient health. HELLO!!! I cant even log in or create an account. I sent a ticket in for tech support over 72hrs ago and no word. I get emails and text about checking the app for new changes and messages and how if i cant log in.
THIS APP IS USELESS! Just No!
THIS APP IS USELESS! Just No!
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Doesn’t work
It’s always stuck on “Submitting…” when I try creating an account. How can a company actually create an app that’s so incredibly useless?
Doesn’t work
App doesn’t work. Tried logging in through safari and still no luck. Server just seems to be terrible compared to choc link
This app doesn’t work - trying past 4-5 months
Doctor’s at Choc keep reminding us to use the MyChoc app but it has never worked for me. The login screen is in loop and comes back to the same screen. I have called, mentioned it to doctors and their offices but it never worked. I don’t know how come such a big hospital is not able to manage a small app. Is there anyone out there using this app and guide me what is wrong I’m doing or how to use it?
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Log in issues
Can’t log in my children are underage so that’s not the issue.
