Poorly designed app
Why would you not have the ability to save your bank details for claims, and why would you regularly reset the token so you have to manually login every three months? And why would you have backend services that often crash? Terrible, terrible app and the products are no longer competitive either.
Horrible app
Uploading is extremely slow. App is not responding at all.
App
Everytime I login and only received system error and return back to login page. I have tried more than 10 times and never had once successful login!!!
Useless Filter
Searching for a doctor is very difficult as there is no option to search for one that is open (despite that information being part of the details - in at least one of the often duplicate entries), so in an 'emergency', you are confronted with hundreds (if not thousands) of useless records...
Which I guess entails calling Cigna: another usually fruitless endeavour as they use the same search method and give you a random list of numbers for doctors who are closed!
Don't get ill with a Cigna policy (though I guess that could be their intention all along?)!
Which I guess entails calling Cigna: another usually fruitless endeavour as they use the same search method and give you a random list of numbers for doctors who are closed!
Don't get ill with a Cigna policy (though I guess that could be their intention all along?)!
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Please improve
Loading and loading. Every action takes time to load. I don't believe who would really rate this app 5 stars. To your IT staff - stop putting fake review here to pretend that you have delivered the work.
