Useless App
See title
User interface is terrible
Booking anything with this app is not user friendly at all
Eid
Where are the eid events?
Sauna at al Munirah
Been closed for a about a month now for a simple plywood fix. Unbelievable and unacceptable.
Not user friendly
Can’t easily add dependents.
Missed Opportunities
The app could be so much better. This is a powerful tool to really engage with the community and address the really poor communication across the camps.
An example is Bran Bakery, now closed for two weeks, showing as open on the app and not a single communication to the residents as to why?
In the cafes, why can’t you upload menus? Wife wanted pizza, but isn’t going to go there to find out in this heat, so we resort to off camp.
In shops, Korean Store closed months ago!! Still listed.
Najmah library - only shows surf house, doesn’t mention other by Art Studio.
Why can’t you publish bus times on here, as there are no updated timetables posted and those that are around are incorrect. The bus app never worked.
Notifications should be camp specific, I don’t care about what’s happening with road closures, or power outages in other camps.
Some facility times, in the past have been incorrect as our daughter found out with the gym.
Lastly, special events are no good communicated on the day and often an hour before. Example is special meals, we get an email 2 hours prior to Aramcons only, and never to our dependents. This is a wasted opportunity.
Everything feels last minute and events seem targeted to those renting at weekends rather than residents who live here.
An example is Bran Bakery, now closed for two weeks, showing as open on the app and not a single communication to the residents as to why?
In the cafes, why can’t you upload menus? Wife wanted pizza, but isn’t going to go there to find out in this heat, so we resort to off camp.
In shops, Korean Store closed months ago!! Still listed.
Najmah library - only shows surf house, doesn’t mention other by Art Studio.
Why can’t you publish bus times on here, as there are no updated timetables posted and those that are around are incorrect. The bus app never worked.
Notifications should be camp specific, I don’t care about what’s happening with road closures, or power outages in other camps.
Some facility times, in the past have been incorrect as our daughter found out with the gym.
Lastly, special events are no good communicated on the day and often an hour before. Example is special meals, we get an email 2 hours prior to Aramcons only, and never to our dependents. This is a wasted opportunity.
Everything feels last minute and events seem targeted to those renting at weekends rather than residents who live here.
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Additional features
It would be great to include a provision for employees to add community improvement ideas. The one with the most likes gets considered for implementation
myCommunity SA
This is a lousy & inoperable Application. Aramco Services Company did not link it to Aramco Systems. What a Shame!!!
Disappointed with Gym Services
I am writing this review out of growing frustration with the services at this gym. Each time I visit, I face the recurring issue of having to ask for paper towels. Incredibly, I'm informed they have run out or I'm begrudgingly given just one as they need to save the few they have left for others. It's perplexing, considering not every member requests a paper towel. There should be a surplus available for those who do.
I generally use one towel to wipe the sweat off my brow and another as a headband. When I request two, I am met with reluctance from the staff. This is unacceptable. Surely, with digital entry logs, management could anticipate demand and avoid this shortage, allowing for at least an extra towel upon request.
Additionally, the sauna service is substandard. It tends to trip during the later hours about two to three times a week. This is exceedingly frustrating, and although I am informed that it's due to a circuit breaker issue, as a regular gym user, I expect fully operational facilities. Proper monitoring and maintenance of the sauna are essential to avoid such outages and customer disappointment.
I strongly believe that a partnership with Aramco's facility management could prevent these issues. A tailored survey addressing such concerns could be useful to gather member feedback and improve the overall customer experience.
Today, during an evening visit, when fewer members were present due to maintenance, I naively anticipated adequate paper towel supply. However, the supervisor could only offer one due to a complete shortage. A proper stock management system should be in place to ensure excellent customer service, which is severely lacking.
I have repeatedly raised these issues with the Reception Supervisor during my visits, yet the situation appears to be worsening. I wish for my feedback to remain anonymous but would appreciate a response outlining how these concerns will be addressed and services improved.
I generally use one towel to wipe the sweat off my brow and another as a headband. When I request two, I am met with reluctance from the staff. This is unacceptable. Surely, with digital entry logs, management could anticipate demand and avoid this shortage, allowing for at least an extra towel upon request.
Additionally, the sauna service is substandard. It tends to trip during the later hours about two to three times a week. This is exceedingly frustrating, and although I am informed that it's due to a circuit breaker issue, as a regular gym user, I expect fully operational facilities. Proper monitoring and maintenance of the sauna are essential to avoid such outages and customer disappointment.
I strongly believe that a partnership with Aramco's facility management could prevent these issues. A tailored survey addressing such concerns could be useful to gather member feedback and improve the overall customer experience.
Today, during an evening visit, when fewer members were present due to maintenance, I naively anticipated adequate paper towel supply. However, the supervisor could only offer one due to a complete shortage. A proper stock management system should be in place to ensure excellent customer service, which is severely lacking.
I have repeatedly raised these issues with the Reception Supervisor during my visits, yet the situation appears to be worsening. I wish for my feedback to remain anonymous but would appreciate a response outlining how these concerns will be addressed and services improved.
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Really bad
Very frustrating app to use. Terrible design.
Buggy, unresponsive etc
Useless app that fails to work properly or sync, randomly logs out or forces an unnecessary update. Harvests personal info despite climbing not to…
Cannot access
Error says my id is invalid.
Not working
I keep getting the message “Invalid national id or iqama” and I can’t access to the app.
<null> error code
Yet to be able to login. I use my iqama and the last six of my number and get the “null” message every time I attempt to login. Each call to results in a problem solved or wait 2-3 days. Still no resolution. Would love to actually speak with a technical person.
Invalid ID error
Hi. Your app has an error
I can’t restore my password
The error Invalid ID
I can’t restore my password
The error Invalid ID
Useless
The app doesn’t work, didn’t allow me to login with a message says (invalid national id or Iqama number) which is definitely not true No easy way to report an issue or contact technical assistance team Simply don’t install
My ID is not expected ?
My ID is not expected ?
The best app in Aramco
I like booking paddle courts 😆👍🏻
Unable to create account
My start date was March 14, 2022. I have been unable to create an account since then. I continue to get the "unknown ID number" error messages.
Please help
Please help
Invalid ID
I have tried several time to access the app. However, it shows “ invalid ID or Iqama”.
