Very complicated navigation
Too complicated to navigate and not user friendly.
It is not clear what subscription is active-
How to link up DSTV to show max
It is not clear what subscription is active-
How to link up DSTV to show max
Repeat
Too many repeats over and over again
Unable to log in
If these reviews were taken serious we wouldb’t be in this situation of not being able to log in and going through inefficuent chats. Disgusting
Terrible user experience
I have spent over an hour jumping between DSTV and Showmax trying to link the accounts. Things are constantly timing out and showing errors. This is what monopoly does. When you don’t have the voice of another service, they can give shoddy service and still stay in business. Very sad
The App is pants
9 out of 10 times, trying to log in, you have to delete the App and re-download it. You either get an add for a program you will never watch covering the page or 1, w or 3 magical dots, that cannot be bypassed
There is a link to watch now, that either takes you to the web browser or another App, both of which have the magical 3-dots
There seems to be zero testing done.
There is a link to watch now, that either takes you to the web browser or another App, both of which have the magical 3-dots
There seems to be zero testing done.
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Most confusing sign up ever
I signed up for DStv yesterday. Premium package. Thatt took 11 days! Finally found an agent/call centre operator who was prepared to help. 1,5 hours on the phone.
Concluded I would pay R737 pro rata for the month. Paid.
Tried to log into DStv - now have a message I owe a further R396 from last month - before I signed up for DStv!
Here comes more hours on the line with an agent/call centre person who has no clue!
I haven’t even seen one minute of DStv and already I hate them!
Concluded I would pay R737 pro rata for the month. Paid.
Tried to log into DStv - now have a message I owe a further R396 from last month - before I signed up for DStv!
Here comes more hours on the line with an agent/call centre person who has no clue!
I haven’t even seen one minute of DStv and already I hate them!
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Nzama-Moon
We paid on the 18 January 2023 today the DSTV is off that is wrong we do not supposed to pay until February 18, 2023.
Things Frustrating
I can’t vote from Ghana or so cos I’ve tried a lot but I don’t know why I am not been passed on the registration.
And I can’t watch the bbtitans shows on my phone app, I don’t know why.
And I can’t watch the bbtitans shows on my phone app, I don’t know why.
Load shedding channel.
Why don’t you show sporting events twice, so we can actually see them ffs!!!
DSTV App useless
the Error "May be related to reaching your limit of one concurrent stream"🤣🤣🤣🤦♂️persists despite me only using one device, fire your IT programmers and appoint people who can do the job.
DSTV online
I live in a sensitive environment where the last thing you want is a dish on your roof. The online Wifii option is a great alternative. Works very well.
Not easy at all
Difficult to change package, have 3 decoders and can’t find option to cancel one of them
Joy
I have enjoyed your service for many with my premium package with internet it’s even better. As soon as my notice to pay come, I enthusiastically do it I don’t like interruptions ohh!! Shame as per Somizi.
My dstv
A very unreliable app. Sometimes unable to log in even when using the SA app version whilst in South Africa.
BILLING
The app is not giving access to billing ie not able to check amount owing or payments. Is there a problem?
Mr.
Can DStv do anything right? From in-person visit to their help center to a call to their call center.
Not worth it
I saw this app advertised on tv and sounded brilliant so I installed it. Well, I was wrong with my assumption. It is a ‘messy’ app, things all over the place, when it lists the days line up of viewing you can’t see everything at once - you have to scroll onto one item to light it up (which is so frustrating) and as far as I could see there was no where for me to search for a particular program that I wanted to watch. Nothing is laid out very well and I was consistently hit with a Standard Bank advert literally four seconds apart. Deleted this app faster then you can say DSTV.
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App crashes
Useless app as it crashes on Apple devices!
Unusable on iPad, appalling
What’s even the point of developing an app if you’re going to make it so terribly. I recommend everyone just request desktop site on their favourite browser instead
Claiming rewards crashes this app
This app used to work quite well. But recently, most of the rewards crashes the app before you can even claim them. Really poor performance at the moment. Hoping for an update to fix this soon.
Response from developer
Hi there Kesigan, thank you for your feedback and sorry to hear that you are experiencing issues claiming your Rewards. Please check if you are still experiencing this issue and if the problem persists, please send us an email at Mydstvappsafeedback@multichoice.co.za with your customer number and we will help you solve the issue. The MyDStv App Team.
