MyDStv User Reviews

MyDStv
MyDStv
Multichoice Support Services (Pty) Ltd

Customer Experience

Positive experience22.6% of reviews
Neutral4.8% of reviews
Negative experience72.6% of reviews

~ Based on 62 written reviews from the US App Store.

Is MyDStv Safe?

MyDStv appears mostly safe based on user ratings. AppsHunter Safety Score for MyDStv is 79/100.

This assessment is based on 249 user ratings, with an App Store average of 4/5.

Safety Analysis

74.7% of ratings point to a safe experience
6.8% of ratings suggest some concerns
18.5% of ratings point to a risky experience

~ Based on 249 App Store ratings for MyDStv.

Is MyDStv Legit?

MyDStv appears to be a legitimate app. AppsHunter Legitimacy Score for MyDStv is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Poor

Why can’t someone monitor his/her subscription days left anymore?? Also I just recharged 2 days ago and now I’m getting a message saying 4 viewing days left 🤬 ….. I blame myself for wanting to give Dstv another try …. Nothing makes sense on the app and even the decoder has been from one issue to another
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Response from developer

Hi Desmond. We'd like to see you get the best viewing experience, please select more on the app, select settings and select live chat to start chatting. We look forward to hearing from you.

Worst

Honestly, this app is frustrating, you guys need to do better. Your live chat is whack, no functioning customer service number, and payment via the app is always headache. This is the most terrible app I've ever seen. I wish I could leave zero stars.

Response from developer

Hi there, we are sorry we could not meet your expectations with our app. Please speak to one of our friendly LiveChat agents- https://chat.dstv.com so we can be able to help you further.

This is worst ever app

You need to go back to the other app this is worse and it makes you lost all your customers I’m tired of this app I swear I’m really angry now I have made a payment on my dstv app and the app don’t load my payment is in pending upgrade since

Response from developer

Hi there, we apologise for the issues you are experiencing on theMy DStv App. Please speak to one of our friendly LiveChat agents- https://now.dstv.com so we can be able to help you further.

Worse app I have ever seen

Worse , so so bad .. after using it for payments, I am not even getting the view .. worse app I have come across , you guys should get rid of it ..

Response from developer

Hi there, we apologise for the issues you are experiencing on the DStv Stream App. Kindly share errors you are getting on our live chat platform - https://chat.dstv.com/

Very bad

I can’t even see my due date have called customer service they told me to uninstall n install the app again but still not working….verybad …

Response from developer

​Hi there, that does not seem right:(. Please sign out, restart your devices, reset your Internet connection, sign back in and try watching, if you are still experiencing the issue please try reinstalling the App. You can chat with us here https://chat.dstv.com/

Give us the old app this is useless

This app is useless give us the old application back , it’s been so frustrating

Response from developer

Hi there, we are sorry we could not meet your expectations with our app. Please speak to one of our friendly LiveChat agents- https://chat.dstv.com so we can be able to help you further.

Disappointing

The old Dstv app was perfect, I really don’t understand why they had to change it. Once I’m logged in, I didn’t have to bother logging in again whenever I needed to fix an error or pay my subscription. With this new app, after logging in and enabling Face ID. After a few days, if I try logging in again it will say Face ID failed and I need to start looking for my smart card number again. This is poor. Dstv fix up
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Response from developer

Thank you for reaching out. We do apologize for the experience. Please chat to our team https://now.dstv.com so that we can get your details and assist further.

Useless App

This app is useless. Works when it wants and not when you want it to work. The only thing that doesn’t fail to work is Payment 🚮🚮🚮

Response from developer

Hi there, we apologise for the issues you are experiencing on the DStv Stream App. Kindly share errors you are getting on our live chat platform - https://chat.dstv.com/

Scam service

I paid for the subscription, when i needed to cancel, they decided my account didn’t exist anymore. They kept charging me. Typical south Africa. Now i have to dispute the charges with my bank.

Response from developer

Hi there, we apologise for the issues you are experiencing. Please speak to one of our friendly LiveChat agents- https://now.dstv.com so we can be able to help you further.

White

Excellent and very easy

Response from developer

Hi there, we appreciate your review. Happy watching!

Amaka

Easy and excellent!

Response from developer

Hi there, we appreciate your review. Happy watching!

Can’t login my account

I can’t even login into the app anymore it keeps saying an error occurred

Response from developer

Hi there, we are sorry you have not had the best experience. Please uninstall the App and install it again, if the issue persists you may chat to us here https://chat.dstv.com/

Good

Perfect

Useless app

This app is full of errors

Response from developer

Thank you for reaching out. We do apologize for the experience. Please chat to our team https://now.dstv.com so that we can get your details and assist further.

Dee

I have to continuously enter password every time on my iOS device.

Response from developer

Hi Yemolenko, we are sorry you have not had the best experience. Please uninstall the App and install it again, if the issue persists you may chat to us here https://chat.dstv.com/

Great

Awesomely amazing and versatile

Response from developer

Hi Boyo, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our app! Happy Streaming!

Super sports

Good for Football only

Response from developer

Thank you for your review, Mitch! We're so glad to hear that you love our app. We’re always looking for ways to improve user experience, but it’s great to know that we are on the right track.

Nice an easy

The app is easy to use and allows the user to get what he needs with a simplified UX.

Response from developer

Hi Alex, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our app! Happy Streaming!

You guys should recommend my account I never miss a sub I must get discounts and bonuses

By then I’m gonna be happy I was with you guys since 2019

Terrible App

This is one of the worst apps I have used in recent times. It’s always buffering…this is 2026 Dstv, a company of your standard shouldn’t be having an app that is Start- up standard. No matter what I try to do, it keeps loading and loading. It feels like an app from 2014.

Response from developer

Thank you for reaching out. We do apologize for the experience. Please chat to our team https://now.dstv.com so that we can get your details and assist further.