MyDStv User Reviews

MyDStv
MyDStv
Multichoice Support Services (Pty) Ltd

Customer Experience

Positive experience24.6% of reviews
Neutral5.3% of reviews
Negative experience70.2% of reviews

~ Based on 57 written reviews from the US App Store.

Is MyDStv Safe?

MyDStv appears mostly safe based on user ratings. AppsHunter Safety Score for MyDStv is 81/100.

This assessment is based on 237 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.2% of ratings point to a safe experience
7.6% of ratings suggest some concerns
15.2% of ratings point to a risky experience

~ Based on 237 App Store ratings for MyDStv.

Is MyDStv Legit?

MyDStv appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MyDStv is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Give us the old app this is useless

This app is useless give us the old application back , it’s been so frustrating

Response from developer

Hi there, we are sorry we could not meet your expectations with our app. Please speak to one of our friendly LiveChat agents- https://chat.dstv.com so we can be able to help you further.

Disappointing

The old Dstv app was perfect, I really don’t understand why they had to change it. Once I’m logged in, I didn’t have to bother logging in again whenever I needed to fix an error or pay my subscription. With this new app, after logging in and enabling Face ID. After a few days, if I try logging in again it will say Face ID failed and I need to start looking for my smart card number again. This is poor. Dstv fix up
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Response from developer

Thank you for reaching out. We do apologize for the experience. Please chat to our team https://now.dstv.com so that we can get your details and assist further.

Useless App

This app is useless. Works when it wants and not when you want it to work. The only thing that doesn’t fail to work is Payment 🚮🚮🚮

Response from developer

Hi there, we apologise for the issues you are experiencing on the DStv Stream App. Kindly share errors you are getting on our live chat platform - https://chat.dstv.com/

Scam service

I paid for the subscription, when i needed to cancel, they decided my account didn’t exist anymore. They kept charging me. Typical south Africa. Now i have to dispute the charges with my bank.

Response from developer

Hi there, we apologise for the issues you are experiencing. Please speak to one of our friendly LiveChat agents- https://now.dstv.com so we can be able to help you further.

White

Excellent and very easy

Response from developer

Hi there, we appreciate your review. Happy watching!

Amaka

Easy and excellent!

Response from developer

Hi there, we appreciate your review. Happy watching!

Can’t login my account

I can’t even login into the app anymore it keeps saying an error occurred

Response from developer

Hi there, we are sorry you have not had the best experience. Please uninstall the App and install it again, if the issue persists you may chat to us here https://chat.dstv.com/

Good

Perfect

Useless app

This app is full of errors

Response from developer

Thank you for reaching out. We do apologize for the experience. Please chat to our team https://now.dstv.com so that we can get your details and assist further.

Dee

I have to continuously enter password every time on my iOS device.

Response from developer

Hi Yemolenko, we are sorry you have not had the best experience. Please uninstall the App and install it again, if the issue persists you may chat to us here https://chat.dstv.com/

Great

Awesomely amazing and versatile

Response from developer

Hi Boyo, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our app! Happy Streaming!

Super sports

Good for Football only

Response from developer

Thank you for your review, Mitch! We're so glad to hear that you love our app. We’re always looking for ways to improve user experience, but it’s great to know that we are on the right track.

Nice an easy

The app is easy to use and allows the user to get what he needs with a simplified UX.

Response from developer

Hi Alex, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our app! Happy Streaming!

You guys should recommend my account I never miss a sub I must get discounts and bonuses

By then I’m gonna be happy I was with you guys since 2019

Terrible App

This is one of the worst apps I have used in recent times. It’s always buffering…this is 2026 Dstv, a company of your standard shouldn’t be having an app that is Start- up standard. No matter what I try to do, it keeps loading and loading. It feels like an app from 2014.

Response from developer

Thank you for reaching out. We do apologize for the experience. Please chat to our team https://now.dstv.com so that we can get your details and assist further.

Experience

Always logs me out. I have to log in every single time I wanna use the app

Response from developer

Hi there, we are sorry you have not had the best experience. Please try uninstall the App and install it again to try again. If the issue persists you may chat to us here https://chat.dstv.com/

Truly so much more

Smooth transaction

Response from developer

Hi there, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our app! Happy Streaming!

The app has been a total failure,

It’s not showing balance nor the package am on

Response from developer

Hi Matthesco, We're sorry to hear about your sign-in experience. Please share more details via our live chat; https://chat.dstv.com/, and we'll help you further and check the root cause.

Better Response time

Better than the previous app. in terms of response to queries

Response from developer

Thank you for the wonderful feedback and rating us 5 stars. We appreciate your valued support.

Good for the most part

All good other than the option to set up recurring payments does not seem to work for me, it would be good to have this to make the process more seamless

Response from developer

Thank you for the feedback, we're always looking for ways to improve our app. We will definitely send this to our developers.