MyFerrari User Reviews

Customer Experience

Positive experience49.5% of reviews
Neutral3.7% of reviews
Negative experience46.8% of reviews

~ Based on 218 written reviews from the US App Store.

What users say

Is MyFerrari Safe?

MyFerrari - for owners only appears mostly safe based on user ratings. AppsHunter Safety Score for MyFerrari is 74/100.

This assessment is based on 187 user ratings, with an App Store average of 3.7/5.

Safety Analysis

67.9% of ratings point to a safe experience
1.6% of ratings suggest some concerns
30.5% of ratings point to a risky experience

~ Based on 187 App Store ratings for MyFerrari.

Is MyFerrari Legit?

MyFerrari - for owners only appears to be a legitimate app. AppsHunter Legitimacy Score for MyFerrari is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Feature Suggestion

Need to fix the issue that user couldn't close the alerts such as maintenance/warranty expired by themselves. Besides, some sold cars alerts will still stay there and can't close them.

送我一台

送给我

拉法车主

法拉利而已

主要问题是响应慢

你是法拉利啊,app和网页怎么能这么卡,加载时闪烁的车标还是很好看的,还有网页上车辆信息各项选配都很清楚,但是没有选配价格显示,要是这些内容能在app里查看就更好了

Eh

App is decent but I have 18 Ferraris and when I try to start one it’s starts another one of them and my neighborhood “Beverly hills” keeps complaining about the cars starting up randomly. My Bugatti or Lamborghinis don’t do this it’s really a struggle to have this many cars I just hope Ferrari can fix this for me. Thanks
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My cars production pictures disappeared 🤌

The app is ok, renews warranty uploaded docs, still shows as not done even after a few months. Yesterday I checked app after updated version and my cars production photos disappeared… that’s not cool because I loved those photos. Please fix, I see many threads on ferrarichat and Reddit with other customers who say the same and are unhappy
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Very useful

I’ve found the app to the be very useful both in terms of keeping an eye on the car’s vitals (especially the hybrid battery on my 296) and also from a fun aspect of seeing photos of the car in production.
I’ve not yet tried the Stories functionality but just browsing through it, it looks fun.

Terrible

The app is really poorly designed and does not really do anything. Worse than that every update seems to lead to really basic problems such as not showing service and next inspection date details correctly.

Honestly speaking Ferrari are so far behind so many others when it comes to software design and quality. It’s really disappointing and appears like they have no quality control over their software.

Disappointing for such a brand and not reflective of it…
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Response from developer

Dear Ferrarista, We sincerely regret to hear about your experience with the MyFerrari app. We would like to learn more about the issues you've encountered and ensure they are addressed promptly. Please contact our Customer Care team customerservice@owners.ferrari.com to support you further. Warm regards, The MyFerrari Support Team

Great app for Ferrari clients

You can view your whole collection in one place, monitor the health of the battery on newer cars like the 296, and much more. Overall great experience.

Disappointed with app

From all the luxury brands I am disappointed with what the app shows on the web and actually does 296gts. I would think using app for gps coordination or simple lock and unlock would be available. However these simple features are nonexistent.

It’s safer faster easier for those that drive cars to enjoy would have those basic features?
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MyFerrari App just got even better

We all do it. We wait for the perfect car to show up…and then the day finally arrives that we get to take it home. Dream come true? Absolutely. But what about the service after the sale? Much of that….begins right here in the app and Ferrari has done an excellent job allowing photos of your car when it was built and you can even place your own photos of the car as you use it (just to show your friends). It has all the information you would expect and even more. It’s easy to use and even easier to fall in love with. Thanks Ferrari!
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Owner

Love this app

Rubbish

Like everything associated with Ferrari tech, nothing works properly.
Don’t know how the company degenerated into such a second rate car maker.
Too concerned about where the share price is going and not focused on there clients.
I can help them with the share price issue. It’s going down !!!

Ottima app

Funziona bene

Great experience!

Love the app, especially the car production updates.

Best app ever

I love using this app I feel privileged and connected to the brand

Impossible de charger les données

Depuis la dernière mise à jour
L’appli ne fonctionne plus
Plus d accès aux données ni au statistics

Attorney

I love the my Ferrari connect Ap! Lots of great features to it!

Excellent Resource

Useful for managing all my vehicles especially newer “connected “ models and build status for upcoming orders. Actually shows useful real time specs on status and condition of vehicles

Love the app

Love watching my 296 GTS. Love reading the news about Ferrari.