MyFision

MyFision

Hub for everything Hotwire!

95 ratings
10 reviews
Free

Details

Released
February 26, 2026
Updated
October 29, 2026

Features

MyFision screenshot #1 for iPhone
MyFision screenshot #2 for iPhone
MyFision screenshot #3 for iPhone
MyFision screenshot #4 for iPhone
MyFision screenshot #5 for iPhone
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About

Manage your home, account, and services from anywhere. Monitor Wi-Fi, run speed tests, and track appointments. Access support and billing information easily.

✓Manage Hotwire services
✓Monitor home Wi-Fi
✓Run speed tests
✓Reboot router remotely
✓Track appointments
✓View outage updates
✓Access support
✓View and pay bills
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+1

What's New in MyFision

26.10.0

October 29, 2026

Smart Home redesign: Fision Smart Home has a new look. Your devices are now grouped by type, and each camera shows the last image it recorded so you can tell them apart at a glance. Recorded video playback: Watch recorded clips from your cameras and doorbell right in MyFision. Clips are saved on your Smart Home hub. Experience enhancements: Full screen video now turns to landscape, plus a handful of bug fixes.

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User reviews

Great app

Great improvement on the app

iPad version still not full screen.

I can’t believe this new updated app doesn’t support full screen mode like the old version does on the IPad.

Response from developer

Hello, thank you for reaching out. We’re sorry to learn your experience did not meet expectations. We take feedback seriously and would welcome the opportunity to resolve this matter for you. Kindly email myfision@hotwiremail.com with your Hotwire account name, community name, and the phone number where you would prefer to be reached. Our Customer Care team will follow up with you as soon as possible.

Amazing app

App is very easy to use and I can do most of the self service

Login issues

What password characters aren’t allowed? Same password works on website so I assume it should work for the app. Maybe not? Even as of version 26.3.1, I still get invalid username or password. The same username and 40 character password work fine on gethotwired.com. If there’s certain characters that aren’t allowed in the app, the app doesn’t seem to indicate what is needed.

Previous review:
Just got notified of the new version of the app. First problem happened at login. For security, I use a password manager and keep very long passwords. The app won’t let me sign due to, “Password must not exceed 20 characters” so I changed my password on the website to 20 characters and it works fine on the website, but the app now says invalid username or password. I’ll assume it doesn’t like one of the special characters. Odd that in the year 2026 that this is still a restriction. The longer the password, the longer/harder it is for an account to be breached. I’ll do without the app for now. Not worth the hassle of trying to figure out what characters it will accept.
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Response from developer

Hello, thank you for reaching out. We’re sorry to learn your experience did not meet expectations. We take feedback seriously and would welcome the opportunity to resolve this matter for you. Kindly email myfision@hotwiremail.com with your Hotwire account name, community name, and the phone number where you would prefer to be reached. Our Customer Care team will follow up with you as soon as possible.

Login issues

Even as of version 26.3.0, I still get invalid username or password. The same username and 40 character password work fine on gethotwired.com. If there’s certain characters that aren’t allowed in the app, the app doesn’t seem to indicate what is needed.

Previous review:
Just got notified of the new version of the app. First problem happened at login. For security, I use a password manager and keep very long passwords. The app won’t let me sign due to, “Password must not exceed 20 characters” so I changed my password on the website to 20 characters and it works fine on the website, but the app now says invalid username or password. I’ll assume it doesn’t like one of the special characters. Odd that in the year 2026 that this is still a restriction. The longer the password, the longer/harder it is for an account to be breached. I’ll do without the app for now. Not worth the hassle of trying to figure out what characters it will accept.
Show more

Response from developer

Hello, thank you for reaching out. We’re sorry to learn your experience did not meet expectations. We take feedback seriously and would welcome the opportunity to resolve this matter for you. Kindly email myfision@hotwiremail.com with your Hotwire account name, community name, and the phone number where you would prefer to be reached. Our Customer Care team will follow up with you as soon as possible.

Developer apps

FAQ

What can I do with MyFision?

MyFision allows you to manage all your Hotwire services, monitor your home Wi-Fi performance, run speed tests, reboot your router, track technician appointments, view outage updates, access support, and manage your billing.

Is MyFision free to use?

Yes, MyFision is available for free download and use. It is offered by Hotwire Communications, Ltd.

What devices does MyFision support?

MyFision is currently supported on iPhone devices.

How often is MyFision updated?

The latest version of MyFision is 26.10.0, and it was last updated on October 29, 2026. Updates typically include performance improvements and new features.

What is the age rating for MyFision?

MyFision has an age rating of 4+, making it suitable for a wide range of users.

Can I pay my bill through MyFision?

Yes, you can view and pay your bill, enroll in AutoPay, and access your billing history directly within the MyFision app.

Does MyFision offer customer support?

Yes, MyFision provides quick access to support through chat and other contact options, allowing you to get help faster.

What kind of performance data can I see in MyFision?

You can monitor your home Wi-Fi, view connected devices, and check your Internet performance. The app also allows you to run speed tests.