Superb Service
I have been a member of Financial Plus, formerly known as Westside Credit Union, since 1974! Over the years, I’ve watched this institution grow and change in so many ways, but one thing that has remained consistent is the outstanding service I’ve received. I can honestly say I’ve been nothing but satisfied throughout all these years.
When I was younger, I went through some financial challenges that required me to consolidate some debts. The companies I worked with encouraged me to close all my existing accounts. I did close them, with one exception… my accounts at Financial Plus! I just couldn’t bring myself to leave an institution that had always treated me so well. And after all these years, I can honestly say I’ve never regretted that decision.
Recently, I needed to move some money around and had the pleasure of working with Lorelei Gano at the Corunna and Dye location in Flint. What a wonderful experience! Lorelei went above and beyond to help me. She was professional, knowledgeable, personable, and genuinely cared about making sure everything went smoothly.
People like Lorelei are truly special. If more people took the same pride in their work and treated others with the same kindness, care, and professionalism she does, I think we’d all be living in a much better world!
Financial Plus, you have something special in employees like Lorelei. I hope you know what a wonderful reflection she is of your organization.
Thank you for taking care of me for all these years. After more than 50 years, I’m still a happy and grateful member, and people like Lorelei remind me exactly why I’ve stayed!
Thank you, Financial Plus, and a special thank-you to Lorelei!
When I was younger, I went through some financial challenges that required me to consolidate some debts. The companies I worked with encouraged me to close all my existing accounts. I did close them, with one exception… my accounts at Financial Plus! I just couldn’t bring myself to leave an institution that had always treated me so well. And after all these years, I can honestly say I’ve never regretted that decision.
Recently, I needed to move some money around and had the pleasure of working with Lorelei Gano at the Corunna and Dye location in Flint. What a wonderful experience! Lorelei went above and beyond to help me. She was professional, knowledgeable, personable, and genuinely cared about making sure everything went smoothly.
People like Lorelei are truly special. If more people took the same pride in their work and treated others with the same kindness, care, and professionalism she does, I think we’d all be living in a much better world!
Financial Plus, you have something special in employees like Lorelei. I hope you know what a wonderful reflection she is of your organization.
Thank you for taking care of me for all these years. After more than 50 years, I’m still a happy and grateful member, and people like Lorelei remind me exactly why I’ve stayed!
Thank you, Financial Plus, and a special thank-you to Lorelei!
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Terrible
Worst banking app I’ve ever used. App literally doesn’t work or process any data Friday-Monday. Who tf has an app that doesn’t work on weekends????? I process any sort of transaction on Friday at 12:01AM and I won’t see any updates until Tuesday. I’ve also been double charged 3 times and it’s always a nightmare getting my money back. They also won’t change my due date on my car loan.
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Great bank
Love their app
Mobile deposit
Omg it’s so quick and easy don’t have to go to bank or atm to deposit.
Very Satisfied
I have been with this Credit Union for over 30 years and very happy
Smile!!
Wonderful customer service, leaves the community smiling ear to ear!
Good App
Very convenient and smooth
Transfer
Easy to do
Friendly
We’ve been doing business with FPCU for a year. It’s been an easy company to work with. The personnel at the branch we bank on Lapeer in Davison are always pleasant and helpful. The app is easy to maneuver. Up to now I’ve had no problems moving through it.
App not working
The app says that it needs to be updated. Click on it to be updated, but it just says open, which means it already was updated but it’s not working.
Balance update with each transaction
This is the only bank app I have that doesn’t show you a balance with each transaction. My USAA, Community Choice, and GreenState all show the balance after each transaction. Not happy with the app at all and will most likely keep the other account I was going to close due to the app. I can’t handle something so simple not being on there
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20+ Years a Customer
I’ve been with FPCU for over 20 years. I wouldn’t choose another. They guard my spending and have protected me from fraud numerous times. The app is intuitive.
Great credit union and I plan to stay with them forever
I use the app on a weekly basis and I’ve never had an issue and find it very useful and easy to use. The bank has great rates and very helpful
Best Credit Union App!!
So simple and easy to use and no delay in updating!!!
Inoperable on iPad
This app used to function properly on my iPad. For several months it has not functioned at all even with app updates. I cannot access my account which is very inconvenient. A window pops up “Service unavailable at this time’ when I attempt to log in in any of the formats. Calling the credit union did not help. Please repair this app to function properly on iPad.
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Convenient
Best bank ever!
A+ Credit Union…
I have been with Financial Plus for over 30 years and I will never switch because they really have been so good for me…
Awesome app!
App runs super smooth! Allows me to check balances quickly and transfer money easily.
App fails to update
Lack of details for 5 months. Transactions won’t update. Communication platform to support doesn’t work.
Money
Money Money Money Money Money George Habesh Money Money Money Monday Shaheed Saif Al-Islam Gaddafi Money Money Money Money
