MyHealth Alberta User Reviews

Customer Experience

Positive experience3.5% of reviews
Neutral2.3% of reviews
Negative experience94.2% of reviews

~ Based on 259 written reviews from the US App Store.

What users say

Is MyHealth Alberta Safe?

Not enough ratings yet to assess MyHealth Alberta.

Is MyHealth Alberta Legit?

MyHealth Alberta appears to be a legitimate app. AppsHunter Legitimacy Score for MyHealth Alberta is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

My health

Activities

For a government app wtf

This app is just appalling, my grand son could make a better one, Have to sign in three times, it uses google in it self does not protect your privacy as wall as shares with telus. Information is not accurate or up to date, doctors don’t respond to msgs , what is the app good for not to help us , more like just sharing your personal information,banking,health,address, and much more . Do better should ban all third parties.
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Not good

When I login it constantly tells me there is an error and to call the number to ask why.

Difficult to navigate

App is counter intuitive, difficult to navigate, challenge to find information I need. Login loops and loops. Downright useless.

Only in Alberta.

Only in Alberta would you find such quality work as this. Doesn’t do anything beyond booting up, and I’m sure it was brought to you massively over budget and only slightly past its expected due date.

Are you people sure you’re ready to be your own country just yet? Are you absolutely sure you can handle that kind of responsibility?

Because I dunno… Seems like it could be a mess.
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Bad app

Why is it we pay people from our tax’s to turn out garbage ??
I need to access health records, and I can’t ,shameful.

Why release it?

This app hasn’t worked AT ALL since I created the new account.

I’m now getting an error that reads:
“You are currently in production mode. Enable development mode if you wish to use this debug page.”

Thought the AB Gov was the developer?!

Alberta is a joke

Never worked.

Doesn’t work even after reinstalling.

Flicks open and then immediately closes even after reinstalling

Typical government app

Fix this app, it constantly errors when I try to log in on my phone, works from my pc sometimes.

App

No good

The Worst

The Alberta Government has really made a mess of all these apps. You can not enter your Alberta Health Care number even if you have it. The app demands verification prior to information entry. The phone help line has wait times over an hour. The first menu choice on the help line is asking about difficulties using the app, obviously because it is frustrating many people with dis functionality . The ID app needs this app to work yet is a separate app. What an expensive mess they have created.
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App crashes

I can’t even open the app. Just immediately crashes.

Just spins, does not work

Login in with creds and 2fa and it just spins

Brutal

Have to login multiple times and then still may not be able to access health records (error messages). Can’t seem to access child records at all. Very, very painful.

App Crashes

I updated the app and then every time I click on it it crashes to the Home Screen. Please fix this.

App does not work

App does not work

Useless

Just leads me around in circles asking me to verify my ID (which already shows as verified)

Does This App Ever Work?

The App never works, logging in using a browser never works, neither Safari nor Chrome. The login for MyAlbertaHealth,or whatever it’s branded this week, just dumps me back to my devices home page. On the rare occasion I can actually login there appears no way to navigate to my records, just a banner telling me what the latest features are, none of which can be located.
This used to work a few years back but the idea of accessing my lab results is now just that, an idea, this has gone from bad to worse!
I can access them via a PC and on my iPhone (occasionally) but not on my iPad, which is supposed to be compatible, pro 10.5” running iOS 17. This sort of service needs to be extremely backwards compatible.
On a separate, but probably related, note it is the same disaster trying to log in to pay car registration each year. I go to the AMA for the car and wait for a call from my Dr. Whatever Alberta pay for this garbage it’s too much!
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This app sucks

Never cook again