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Maple on-demand healthcare

Maple on-demand healthcare

Online doctors 24/7

796 ratings
635 reviews
🏥 Medical
Free

Details

Released
October 23, 2017
Updated
September 20, 2026

Features

Developer

Maple Corporation
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Maple on-demand healthcare screenshot #1 for iPhone
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Maple on-demand healthcare screenshot #5 for iPhone
Maple on-demand healthcare screenshot #6 for iPhone
Maple on-demand healthcare screenshot #7 for iPhone
Maple on-demand healthcare screenshot #8 for iPhone
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❓5 answered
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About

Access Canadian-licensed doctors and nurses 24/7 from your phone or computer. Get virtual care, prescription delivery, and specialist appointments without a referral. Care for your whole family across Canada.

✓24/7 virtual expert care
✓Convenient prescription delivery
✓Specialist care without referral
✓Family-friendly care
✓Care across Canada
✓Bilingual services
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What users say about Maple on

Reviews of Maple on are mixed: the Medical app is rated 4.7/5 from 796 App Store ratings. What users like most: quick and efficient, convenient and easy to use. Top complaints: restricted in what they can do, expensive monthly subscription. Summarized from real user reviews.

Positive things

  • 🚀Quick and efficient
  • 👍Convenient and easy to use
  • 🙌Saves time and avoids long wait times
  • 💯Excellent service and care
  • 🏥Helpful for those without a family doctor

Negative things

  • 🚫Restricted in what they can do
  • 💰Expensive monthly subscription
  • 🤖Impersonal and too reliant on AI
  • 🚫Requests often denied or cancelled
  • 📝Lack of follow-up and continuity of care
See all reviews

What's New in Maple on

5.15.4

September 20, 2026

Now including the Beyond ADHD program.

User reviews

Most RecentHighest RatedLowest Rated

Easy, fast, efficient

Wow! I don’t wanna another life. The price is spicy but the convenience is great
Lliviavalpassos

Awesome

Quick, easy & knowledgeable
FFerffhjdrr

Won’t let me register

Completely useless. I wouldn’t even give it 1 star. Tried to register because I don’t have a family doctor but the app kept telling me I had an error with my healthcare number, I was literally at the hospital today and it worked. Tried to contact support multiple times for hours and no one answered me. Ai chatbot was useless and infuriating, felt very helpless in this situation. 0/10 would not recommend. Contact support is also useless.
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Bbellaisabellaandrea

Terrible service

What kind of service charges you 85 dollars just to talk to a doctor, just for them to tell you they can’t help you or prescribe you anything ? Massive scam.
AAsking668

Lackluster service and not worth the cost

Not to be trusted. Customer service doesn’t acknowledge poor service or experiences and refuses refunds even for long-time subscribers. Please look for an alternative app because Maple is not reliable or trustworthy whatsoever.
Kkyl95
See 630 more reviews

Developer apps

Maple Provider
Maple Provider

by Maple Corporation

🏥 Medical
Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Buggy and unreliable app experience

Bug

Difficulty booking and managing appointments

Bug

Issues with prescription fulfillment and communication

Bug
✨

Requested Features

4 requests

Ability to speak with a doctor over video

Feature

More transparency on pricing and services

Feature

Improved integration with provincial healthcare systems

Feature

Expanded scope of services beyond just prescriptions

Feature

FAQ

What is Maple?

Maple is a virtual healthcare service that connects Canadians with licensed doctors and nurse practitioners 24/7. You can receive medical diagnoses, prescriptions, and specialist consultations from the comfort of your home via your phone or computer.

How does Maple work?

To use Maple, you sign in and describe your health concern. You can then connect with a doctor or nurse practitioner within minutes for virtual care. If medication is needed, prescriptions can be sent to a local pharmacy or delivered to your door.

Is Maple free to use?

The app itself is free to download and register for. However, you will incur costs for consultations with healthcare providers and any associated prescription services, which are handled through in-app purchases.

Who can use Maple?

Maple is available to Canadians seeking medical care. It can be used for yourself and eligible dependents under one account. Providers can support patients who are in Canada during their consultation or Canadian residents who are temporarily outside Canada.

Can Maple be used for emergencies?

No, Maple is not intended for emergency healthcare. If you believe you are experiencing a medical emergency, please call 911 immediately or go to the nearest emergency room.