Maple on User Reviews

Customer Experience

Positive experience58.9% of reviews
Neutral2.3% of reviews
Negative experience38.7% of reviews

~ Based on 599 written reviews from the US App Store.

What users say

Is Maple on Safe?

Maple on-demand healthcare appears safe based on user ratings. AppsHunter Safety Score for Maple on is 93/100.

This assessment is based on 784 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.0% of ratings point to a safe experience
1.5% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 784 App Store ratings for Maple on.

Is Maple on Legit?

Maple on-demand healthcare appears to be a legitimate app. AppsHunter Legitimacy Score for Maple on is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use, fast one account for whole family and visiting parents too...

⭐⭐⭐⭐⭐
I had a great experience using Maple for my father’s medical care while he was visiting Canada. The app was very easy to use, and getting connected with a healthcare professional was quick and convenient.

I especially appreciated how fast the process was and how much more affordable it was compared with other options for medical care. It made the whole experience much less stressful, especially when taking care of a visiting family member.

I would definitely recommend Maple to anyone looking for convenient, fast, and affordable medical care in Canada.
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Great service

Really loved the service. Keep it up helping communities 👍

Doesn’t work

Cant even make an account. Cant event my last name on the registration page. Totally useless.

Frustrating

I would love to review this but the constant “your health card number is wrong” just caused me to give up. You can’t do anything without that and their system is clearly not working properly. I hope our government isn’t paying too much for this app.

Efficient care

I was able to speak to a doctor and get a prescription under five minutes. Save me a lot of time and inconvenience for a minor health topic.

Amazing, reliable, fast

This service is a life saver here in Nova Scotia as we don’t have a primary care doctor tor yet

DO NOT USE THIS APP!

I took the time to give a bad review previously. Then the company reached out, wanting to address the horrific “care” I received from a nurse practitioner. I then took the time to reach out and they did absolutely nothing to make it better. Absolutely horrible medical professionals. Horrible!

Good, not great

I needed a prescription and a note for work. Was granted both, however the note never showed up.

International visitors

Visiting from away, this has been invaluable!!!!

Dave

Wow! What a game changer for Canadians

Ms Lisa A

Good system, for someone travelling in Canada.

Excellent Care!

Merci!

Save your time and money!

I have used this app many times over the last year as our small town lost their doctors and I’m without a medical provider. I was fairly happy with the app. Until the last couple consults. They were HORRENDOUS! The “doctor” must have been doing 1000 other things. I finally ended the call after waiting for a reply for over 10 minutes. Then the next nurse practitioner I got, thought she knew more than all the other thyroid doctors I’ve had over the last 30 years. I have no thyroid and she was insisting I change meds. No! I will die without sufficient thyroid hormones. She insisted she was correct over my cancer doctor (which released me because I was finally NED!)! WORST experience and I no longer trust the professionals in this app.
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The New App Con

For a country that has “free” healthcare, at $85/month this is unbelievable, even in a fictional world. So to understand this, I pay a touch over $1000 a year to get a blood test to get a perception that’s in the tens of dollars. I do the admin work, you claim you’ve provided a service and actually done very little for that $1000. I’m pretty sure I still pay taxes that cover medical cost in that “free” part too. How do I claim back the tax dollars I’ve wasted on you creating this app. FOCUS ON PROVIDING MEDICAL SERVICES not mobile app services. Honestly. What are you doing?
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Appointment Canceled

They canceled the appointment after waiting for 2 hours

Avoid

Instead of a call with a doctor, a chat with you never know what. I haven’t seen a pfoof I talked to a human. Also useless advices and inability to issue a note

Super convenient

I have virtual care as a benefit to my insurance policy and it's been very handy - no need for ER visits and waiting for things that are not extreme but require a prescription or advise. The app works great!

Amazing service

This app is fantastic. Has saved me so much time and aggravation in regards to my medical care the online doctors are efficient and the speed in which you can conduct your treatment is fantastic. Highly recommend this app.

Doctors

I’ve tried using Maple twice for my children, both times they never saw a practitioner. We ended up going to emergency department which defeats the purpose of Maple.

Quick easy and professional

I can’t say enough about the good service I received
Thanks I would not have had my medical issue addressed otherwise as I don’t have a family Dr