Misleading payments
It clearly said I’m purchasing a monthly plan of 20$ . No where did it said that the full year is billed upfront . Also you billed me twice 240$ . So 480$ in total .
I sent you and email but you haven’t replied .
I opened a dispute with my credit card company .
It was almost impossible to understand the “doctors “ English . Also after stating my needs they said a prescription needs to be approved by another supervisor which takes up to 6 hours . Very deceiving and non transparent unprofessional service ! I don’t recommend using these guys.
Update : I did email the address you posted . You never replied .
Also my double charge has never been refunded .
I have no other choice than a dispute resolution.
I will also report you to the consumer protection branch .
Also it does NOT state that you bill annually, it says monthly plan for 20$ . Very deceiving sales tactics .
Also a supervisor approval for migraine medication like sumatriptan is ridiculous!
On “Maple “ I got the prescription right away .
I sent you and email but you haven’t replied .
I opened a dispute with my credit card company .
It was almost impossible to understand the “doctors “ English . Also after stating my needs they said a prescription needs to be approved by another supervisor which takes up to 6 hours . Very deceiving and non transparent unprofessional service ! I don’t recommend using these guys.
Update : I did email the address you posted . You never replied .
Also my double charge has never been refunded .
I have no other choice than a dispute resolution.
I will also report you to the consumer protection branch .
Also it does NOT state that you bill annually, it says monthly plan for 20$ . Very deceiving sales tactics .
Also a supervisor approval for migraine medication like sumatriptan is ridiculous!
On “Maple “ I got the prescription right away .
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Great app!
Pros: This makes a lot of sense! The app is easy to use and provides medical relief when we need it most!
CONS: The amount you will be charged is $240 immediately for the full year with no refund option, please read the terms closely and understand them before paying.
The bullet point for annual charge is baked in the $20/month info, this is not a callout message when you select your package. I suggested the app team make a change to this and call this right at the top (first bullet point) for clearer transparency of the plan so that customers can make an informed decision!
CONS: The amount you will be charged is $240 immediately for the full year with no refund option, please read the terms closely and understand them before paying.
The bullet point for annual charge is baked in the $20/month info, this is not a callout message when you select your package. I suggested the app team make a change to this and call this right at the top (first bullet point) for clearer transparency of the plan so that customers can make an informed decision!
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Farkaleet Shah
PA Farkaleet Shah was quick, inquisitive and thorough. It’s worth the $20 a month and the response time has always been immediate.
Helpful in a pinch
Canadian here and our healthcare system is garbage at the moment. This app really came in handy for medical care and doctor’s notes. I’m located in Ontario and not only did they connect me with a doctor based in my province, but when I checked his license number in the database it came back as legitimate. Alveena S. was the most lovely person ever and I’m so thankful for this app.
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Misleading payments
It clearly said I’m purchasing a monthly plan of 20$ . No where did it said that the full year is billed upfront . Also you billed me twice 240$ . So 480$ in total .
I sent you and email but you haven’t replied .
I opened a dispute with my credit card company .
It was almost impossible to understand the “doctors “ English . Also after stating my needs they said a prescription needs to be approved by another supervisor which takes up to 6 hours . Very deceiving and non transparent unprofessional service ! I don’t recommend using these guys
I sent you and email but you haven’t replied .
I opened a dispute with my credit card company .
It was almost impossible to understand the “doctors “ English . Also after stating my needs they said a prescription needs to be approved by another supervisor which takes up to 6 hours . Very deceiving and non transparent unprofessional service ! I don’t recommend using these guys
Show more
