Review
Always the greatest care and service. I love it.
Immediate response
The care giver very thorough
Quick and simple
I appreciate this app so much! I was recommended this app by my mother who frequently uses this app for my siblings symptoms.
SCAM
Scam do not use
Dr Marsha Dunkley does not care
My forms were messed up multiple times by Dr. Dunkley. My name was not even spelled right.
This service gave me my first requisition to confirm my pregnancy (Dr. Ola, she was great, I would give her 5 stars). They don’t let you have the same doctor though for some reason. She gave me my first ultrasound requisition too, for 7 weeks.
I then, after confirming the pregnancy, asked for an OBGYN referral. I was shifted to Dr. Marsha Dunkley’s office. This is where everything went wrong. I was originally told no as they don’t give referrals for specialists… but only the doctors office that confirmed the pregnancy will give me a referral for OBGYN, so if this was true then why give me a referral in the first place? Anyways, this turned out not to be true. They put their request in to get my the referral. I waited and waited and at 13 weeks I had enough and I asked for another ultrasound requisition and NIPT testing, as the OBGYN referral was “pending” still and I needed antenatal care. They actually reached out even telling me I needed to see an OBGYN but didn’t complete my referral so that was frustrating. Then DR DUNKLEY declined an ultrasound requisition at 14 weeks pregnant, citing it as unnecessary and that I need to see an OBGYN …. Still waiting on the referral. Then finally I got the referral days later, my name was spelled incorrectly and none of the ultrasounds or lab reports were attached … so the OBGYN office declined the referral.
Oh also I’ve been waiting on my NIPT requisition forms I was approved for, for a couple weeks now. I was supposed to get this test done by 14 weeks. I’m over 15 weeks pregnant now. Still waiting. The level of incompetence is astounding.
There is a patient care advisor Abdullah Madni that has been very kind and helpful. I would give him 5 stars. It’s not his fault and he keeps expediting my requests.
The issue is the doctor. The audacity to decline my ultrasound requisition because I need to see an OBGYN but then not provide a referral and then finally when the referral is provided, weeks later, it’s not done properly and my name is spelled wrong. I would not recommend this service, and definitely not Dr. Dunkley.
Also whoever works the support desk, not helpful. I’ve asked for a supervisor to deal with this and nothing. They keep sending me cookie cutter copy paste answers.
Literally the most frustrating service.
This service gave me my first requisition to confirm my pregnancy (Dr. Ola, she was great, I would give her 5 stars). They don’t let you have the same doctor though for some reason. She gave me my first ultrasound requisition too, for 7 weeks.
I then, after confirming the pregnancy, asked for an OBGYN referral. I was shifted to Dr. Marsha Dunkley’s office. This is where everything went wrong. I was originally told no as they don’t give referrals for specialists… but only the doctors office that confirmed the pregnancy will give me a referral for OBGYN, so if this was true then why give me a referral in the first place? Anyways, this turned out not to be true. They put their request in to get my the referral. I waited and waited and at 13 weeks I had enough and I asked for another ultrasound requisition and NIPT testing, as the OBGYN referral was “pending” still and I needed antenatal care. They actually reached out even telling me I needed to see an OBGYN but didn’t complete my referral so that was frustrating. Then DR DUNKLEY declined an ultrasound requisition at 14 weeks pregnant, citing it as unnecessary and that I need to see an OBGYN …. Still waiting on the referral. Then finally I got the referral days later, my name was spelled incorrectly and none of the ultrasounds or lab reports were attached … so the OBGYN office declined the referral.
Oh also I’ve been waiting on my NIPT requisition forms I was approved for, for a couple weeks now. I was supposed to get this test done by 14 weeks. I’m over 15 weeks pregnant now. Still waiting. The level of incompetence is astounding.
There is a patient care advisor Abdullah Madni that has been very kind and helpful. I would give him 5 stars. It’s not his fault and he keeps expediting my requests.
The issue is the doctor. The audacity to decline my ultrasound requisition because I need to see an OBGYN but then not provide a referral and then finally when the referral is provided, weeks later, it’s not done properly and my name is spelled wrong. I would not recommend this service, and definitely not Dr. Dunkley.
Also whoever works the support desk, not helpful. I’ve asked for a supervisor to deal with this and nothing. They keep sending me cookie cutter copy paste answers.
Literally the most frustrating service.
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Always great service!
I’ve never had a bad experience. Always fast, friendly and easy. I love this service.Ive skipped having to go to the doctor many times.
Cost
I selected one month for $20 and you ou took $240 from my credit card
Great experience so far
Sarah Sumbal has been a real help for me so far. I look forward to touching base again with our next online appointment.
I also love the availability of this app and the quick response times as well as chat history in case I forget something
I also love the availability of this app and the quick response times as well as chat history in case I forget something
Great Service
I have used twice so far. I have a backlog of health issues that are finally being addressed.
Friendly and easy
Found their service friendly and very easy to use.
Great
Great service Such a help when you feel to sick to leave your house. Highly recommend
Thankful
I am so thankful to have received the empathetic and prompt care you give . Thank you so much.
Very fast and professional
The membership price is totally worth it
Buyer beware $$ Money Money
Hello! One night I was looking for my prescription my doctor wrote me and realized it was soaked from the heavy rain and unrecognizable. I told my pharmacist (it was late at night) and she said to go to this app it $20 and I can talk to a real Canadian Doctor.
Anyways I downloaded the app for $19.99 and they billed for the whole year. $240!
Wholly molly!
I tried to reach out to customer service but no refund has been given yet.
Waiting to see how this pans out.
Anyways I downloaded the app for $19.99 and they billed for the whole year. $240!
Wholly molly!
I tried to reach out to customer service but no refund has been given yet.
Waiting to see how this pans out.
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Great people who really care
These people do a great job of being personable and really making health care feel like a casual conversation that is both helpful and informative
Dr online
Very good dr communication, app little hard to connect to but after connecting all went well
Quick, easy, and kind
The doctors are very easy to talk to. They are very kind. They even let me just text because I have loud kids and make it hard to do phone calls. Would definitely recommend.
Hidden charges
Charged 240 buck off the hop when it should have only been 20 a month not a years bill all at once tho the service was fast and reliable I do not like the billing of this app
Amazing service
They are super helpful
39 fever
I’m so happy that I can see a doctor from home - thank-you so much.
