YourDoctors User Reviews

YourDoctors - Online Doctor
YourDoctors - Online Doctor
HealthATech Solutions Inc.

Customer Experience

Positive experience83.2% of reviews
Neutral1.0% of reviews
Negative experience15.8% of reviews

~ Based on 1,049 written reviews from the US App Store.

What users say

Is YourDoctors Safe?

YourDoctors - Online Doctor appears safe based on user ratings. AppsHunter Safety Score for YourDoctors is 90/100.

This assessment is based on 4,997 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.2% of ratings point to a safe experience
1.4% of ratings suggest some concerns
10.4% of ratings point to a risky experience

~ Based on 4,997 App Store ratings for YourDoctors.

Is YourDoctors Legit?

YourDoctors - Online Doctor appears to be a legitimate app. AppsHunter Legitimacy Score for YourDoctors is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Migraine consult

Amazing service, excellent patient care . She was aware I am sensitive to light and sound and continued the consult on text for me . Tysm

Samir Qasim

My dr was Samir Qasim & they took great care of me. Was very thorough & asked a lot of questions & answered all my questions & concerns. I definitely would recommend this doctor & the service. She did not make me feel like I was bothering her & gave me great solutions. She was very informative & treated me like she cared.
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Hands down #1 virtual doctors!!!!!

Best virtual doctors I have ever had! They responded very quickly and were EXTREMELY thorough. They double and triple checked all the information and were in constant communication.

Excellent service and great value.

Have used them many times for months and zero complaints. Fast, friendly, highly qualified medical services 24/7. Everything from minor illnesses to organising labs and connecting with specialists.

Fast and Efficient

My go to when I need a quick check up and getting result faster than any urgent care.

Refused to refund after not providing service as advertised

I was unable to get an appointment with my regular doctor for an extended period and urgently needed a specialist referral. I signed up with your online service because your advertising stated that you provide specialist referrals and that the cost is $20/month. Instead, I was charged $240, and my referral request was denied with the explanation that you ‘don’t do that’—despite your advertising suggesting otherwise.
When I requested a refund, since the referral was the only reason I joined, my request was denied. After I disputed this and pointed out that referrals were advertised, your team eventually responded by stating that you had ‘referred me to my own doctor,’ which did not meet my need for a specialist referral and did not resolve the issue I paid for.”
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T-roy

My daughter has juvenile arthritis, and my son has had his appendix removed, on top of all the usual illnesses and fevers that come with raising kids.

Like any parent knows, healthcare isn’t always available exactly when you need it—and when it’s your child who’s sick, even something as simple as a fever in the middle of the night can be incredibly stressful.

Your Doctor Online is worth every dollar just for the peace of mind of knowing you can get help when your kids need it. Having access to a medical professional without having to wait hours or wonder what to do next is invaluable as a parent.

I would highly recommend this service to any parent. Absolutely amazing experience, and I’m genuinely grateful to have this option available when my family needs it.

Thank you so much! ❤️
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Dr.abeer is very reassuring and calming

Very smooth and easy person to deal with

Alright

Good if you have no major health concerns, useless if you need referrals to specialists as they don’t do that. I live in a small rural community in northern BC, no family doctor, no walk in clinic, and an ER that is so busy you had better be dying before you go in. You need a sick note or have a UTI this app will be more than sufficient, however if things progress past basic needs you’re on your own.
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Highly recommend

I would highly recommend this service the nurses and doctors are so understanding and genuinely care about your well-being and the app is very simple to use

Helpful

The Support advisors and dr. Are really really helpful. They are for you immediately, and will support you thoroughly. I had queries for my toddler and the doc and support advisor guided me through my anxiety for my little one. I am thankful and very much in gratitude towards all the doctors and support advisors who connected with me the moment i asked for help through the app. THANK YOU SO MUCH.
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it is a scam

it doesn't display $240 annual payment on the Website but 20 dollar a month

This App is a Need

Love this app! So handy!

Great service

Very caring doctors with good knowledge and great advice

Great dr

However this i don't like the privatization model.

This is a SCAM

They advertise a cost of $20/month and then ask for your credit card details immediately. As soon as you enter your details, without any sort of confirmation screen, they immediately charge you $240 and claim you’re on an annual plan. What makes it worse is I was never even able to connect with a doctor as they advertise. It was just some AI bot that was going in circles with me offering no help whatsoever. This is 100% a scam!!
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Had issue with app not loading anything but it’s now fixed

Convenient healthcare option but a little pricey if you don’t use it often

Always there to help

Great advice for what can be the middle of the night often.

Highly Recommend This service

Fantastic Service and very knowledgeable and compassionate. I highly r recommend YourDoctors-Online Doctor. Thank you

amazing so easy!

So quick and easy, super lovely doctors.