Beyond basic- laughable
This app is so basic it is almost not worth using. The search function gives 4 options for provider type: hospital, lab, pharmacy and other. You can’t search for dentists or by medical specialists. I can’t wait to see what submitting a claim is like😱. My guess is that customer service will refer me to the app to do anything but the app does nothing. This is the ultimate in performative business practices: “we have an app” so we are modern and technologically advanced when in reality this is almost worse than nothing.
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SSamstermk
Excellent Service & Support
Great experience with this insurance company. The team is professional, supportive, and always helpful whenever needed. Their service is smooth and reliable, and I’m very satisfied with the overall experience. Highly recommended!
FF.B.M89





