App not working
Tried several times to login - says cannot find policy. Emailed Howden who said will notify their IT dept- no response as yet. Disappointed.
Response from developer
We’re sorry to hear you’re having issues with the app. If you get in touch with your branch, they’ll be able to help you further. You can find your local branch's contact details here: https://www.howdeninsurance.co.uk/branch-finder/
A good example of when an App is counterproductive
Well it works, I can get my policy documents - but of course they are far too small to read on a phone and so I need to be able to transfer them to a PC or print them to be able to read them.
The user interface does not adapt properly to smaller screens and so some parts are not visible, rotate is disabled and so the full interface width cannot be seen.
It would be much quicker and easier for the customer just to email all the documents.
The user interface does not adapt properly to smaller screens and so some parts are not visible, rotate is disabled and so the full interface width cannot be seen.
It would be much quicker and easier for the customer just to email all the documents.
Show more
Response from developer
Hi Pete, We’re sorry to hear you’re having issues with the app. If you get in touch with your branch, they’ll be able to help you further. You can find your local branch's contact details here: https://www.howdeninsurance.co.uk/branch-finder/
Great app
Love it!