Never connects anymore
As per the title, it literally never connects anymore so I can’t defrost the car remotely which is really inconvenient.
Fabulous car
My first EV, and I love it.
Features like the climate warm up before entering, lots of data available, easy to control settings.
One problem was the possible conflict with the charger software confusing the start times for charging could be clarified but AI helped overcome this.
It seems I had to change the Hypervolt charger app from scheduled charging to plug and go.
Features like the climate warm up before entering, lots of data available, easy to control settings.
One problem was the possible conflict with the charger software confusing the start times for charging could be clarified but AI helped overcome this.
It seems I had to change the Hypervolt charger app from scheduled charging to plug and go.
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Fantastic
Simply put, it’s brilliant—cleverly designed, driver-friendly, and classy. I’m a very satisfied customer.
Many errors
My app no longer shows the various service items I have had done; it shows the mileage when I bought it as over 27000 km - in fact it was about 4000 miles; it tells me it has been over a month since the car was last charged when in fact it is charged at least weekly; it takes several hours before it shows the correct location of the car after the car has been moved.
I do have the latest software version installed and have updated the app but still have the problem of not showing the correct location for several hours after the car has been moved.
I do have the latest software version installed and have updated the app but still have the problem of not showing the correct location for several hours after the car has been moved.
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Verbesserungspotential vorhanden
An sich schon mal besser, als die Bluelink App. Jedoch verstehe ich nicht, wieso so einfache Dinge, wie Einstellung von Ladezeiten (ohne umständlich mit nächster Abfahrtszeit und Nebentarifen herumzudocktern) oder geplantes Einschalten der Klimatisierung nicht möglich sind. Unser Auto wird zu Hause über Wallbox und wenn möglich über Solar geladen. Würde also gerne eine Standardzeit einstellen von wann bis wann er laden soll. Geht nicht oder nur eben sehr versteckt und umständlich. Wenn ich den Ladevorgang per App beende, jedoch nicht extra den Stecker ziehen gehe, weil ich den nächsten Morgen zum Beispiel weiter laden möchte, fängt nach 4h die Ladung einfach von alleine wieder an. Echt nervig, wenn man sich nicht darauf verlassen kann, dass ausgeschaltet, auch ausgeschaltet bedeutet und so bleibt. Ein weitere Punkt, der mich stört: Wieso kann ich keine Startzeit für die Aktivierung der Klima einstellen. Ich fahre jeden Morgen (außer am Wochenende) um die gleiche Zeit los und würde es gut finden, nicht jedes Mal kurz vorher dran denken zu müssen, die Klima anzustellen, damit es vorgewärmt wird. Andere Apps von anderen Fahrzeugherstellern, kriegen das auch hin… sollte also kein Hexenwerk sein.
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Response from developer
Hallo, wir verstehen Ihre Bedenken zu Lade- und Klimaplänen. Schließen Sie den AC-Lader an und richten Sie unter Remote > EV > Scheduled Charging bis zu zwei Zeitpläne ein. Eine Klimatisierungsvorwahl ist dort je nach Modell ebenfalls möglich. Startet der Ladevorgang nach dem Stoppen erneut, senden Sie bitte VIN oder Konto-E-Mail, Zeitpunkt, Screenshot/Video, Handymodell sowie OS- und App-Version an bluelink.care@hyundai-europe.com, damit wir den Fall prüfen können. Vielen Dank.
Besser als BlueLink-App
Die myHyundai-App funktioniert deutlich zuverlässiger und stabiler als die Bluelink-App. Optisch könnte sie noch etwas mehr übersichtlicher und kontrastreicher werden. Ich finde die Darstellung und das Design etwas einfallslos und tendenziell langweilig. Des Weiteren wäre eine deutliche optische Darstellung für die aktive Klimatisierung sehr hilfreich, sowohl im Home-Bildschirm in der App als auch direkt im Widget und in der AppleWatch-App. Dieser blaue pulsierende Schweif um das Fahrzeugpiktogramm unter der Rubrik „Remote“ ist nicht eindeutig genug und das umständliche Hinmanöfrieren in diese Rubrik, um zu überprüfen, ob die Klimatisierung aktiviert ist, ist unpraktisch und unnötig. Es wäre auch super, wenn man auch die Sitzheizung über die Klimatisierung, wie auch die Lenkradheizung, aktivieren lassen könnte. Auch das Dach würde ich gerne mit den Fenstern zusammen oder auch separat über die Fernsteuerung öffnen und schließen können.
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Response from developer
Danke für Ihr ausführliches Feedback und Lob zur myHyundai-Stabilität! Ihren Wunsch nach mehr Kontrast und klarem Klimastatus auf Home, Widget und Apple Watch leiten wir ans Team weiter. Sitz-/Lenkradheizung und Fenster/Schiebedach sind modellabhängig; fehlen sie im Klimamenü, wird dies nicht unterstützt. Danke, wir verbessern uns weiter!
Many errors
My app no longer shows the various service items I have had done; it shows the mileage when I bought it as over 27000 km - in fact it was about 4000 miles; it tells me it has been over a month since the car was last charged when in fact it is charged at least weekly; it takes several hours before it shows the correct location of the car after the car has been moved.
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Glad it’s worth the money now
The fact Hyundai has reduced price now , makes it worth getting this £2.99 so much better than £9.99 per month .
App improving
This app is almost 900MB. Which explains why it takes ages for the app to boot up.
It’s a shame the app that goes with my £40k+ car does not have decent investment into a well made app.
My main disappointment is now just with Hyundai the manufacturer, not giving me control of my own car. 2022-2023 Ioniq 5’s cannot initiate manual battery preconditioning. It’s such a joke and put me off buying another Hyundai in future, because they have demonstrated an unwillingness to fix and update the car’s firmware (but happy to charge you for connectivity)
Edit: bumped my review up 1 star. Updates are happening, UI is changing. More features being introduced. Very happy to see the trajectory.
It’s a shame the app that goes with my £40k+ car does not have decent investment into a well made app.
My main disappointment is now just with Hyundai the manufacturer, not giving me control of my own car. 2022-2023 Ioniq 5’s cannot initiate manual battery preconditioning. It’s such a joke and put me off buying another Hyundai in future, because they have demonstrated an unwillingness to fix and update the car’s firmware (but happy to charge you for connectivity)
Edit: bumped my review up 1 star. Updates are happening, UI is changing. More features being introduced. Very happy to see the trajectory.
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Doesn’t update
When I review my EV status it says “last update 3 hours ago” but still shows the battery status from 10 hours ago of 23%… the car has been home charging for 7 hours and a manual refresh shows 91% … so what does “last update” mean?
And why do I have to do so many clicks to get to the EV screen… surely this is the first thing anyone needs to know?
The old version was better from this perspective
And why do I have to do so many clicks to get to the EV screen… surely this is the first thing anyone needs to know?
The old version was better from this perspective
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Too big and slow
This app is now far too big so i have to offload it every time I update iOS. It takes nearly 1gb of storage which is ridiculous. All i want to do is use the remote control features and see what the battery charge is. Everything else is unnecessary. The app now takes ages to load and then the battery status is wrong and requires a refresh.
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Doesn’t tell me battery status
I find it frustrating that since downloading this new app, it no longer tells me how much battery life i have left unless I start charging. This is annoying as it’s the only function I want. When I am charging it doesn’t update the battery status so for example tells me it’s on 70% so I get up early to charge and when I start charging it tells me I’m on 80%. Over complicated but getting the basics wrong, like many apps these days
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Still Hopeless
Forced to use this useless app, it makes me less likely to buy another Hyundai. Problems come out of nowhere - the latest is having to refresh the control setting 3 times to get an accurate record of the level of charge whilst the car is charging.
Suggest you scrap the app and start again
EDIT: multiple refreshes required to get an accurate picture of status, charging and charging schedule. Does not inspire confidence. Why is locking status not shown on the opening page?
Suggest you scrap the app and start again
EDIT: multiple refreshes required to get an accurate picture of status, charging and charging schedule. Does not inspire confidence. Why is locking status not shown on the opening page?
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Blue link app
Still lots of work to be done to get even near the app used on Tesla’s
Clunky
Not an intuitive app.
Setting charge timings requires a bit of a frig, without which the vehicle doesn’t charge.
Update: I realise that I can start the charge process with the ⚡️button. However, I need to schedule charging to occur overnight in order to access cheaper energy tariffs. It is this process that is complex. I have to apply values for both ‘Next Departure Time’ fields in order for it to work. I believe that the scheduled charging feature must be foremost in the design of the app. as it is the one most users will need most frequently. And the setting for scheduled charging can conflict with the ⚡️feature and prevent home charging from starting.
This is not about moving buttons around on the app. screen. It is about making the home charging processes - scheduled or ⚡️- simple to access and foolproof.
Thank you.
Setting charge timings requires a bit of a frig, without which the vehicle doesn’t charge.
Update: I realise that I can start the charge process with the ⚡️button. However, I need to schedule charging to occur overnight in order to access cheaper energy tariffs. It is this process that is complex. I have to apply values for both ‘Next Departure Time’ fields in order for it to work. I believe that the scheduled charging feature must be foremost in the design of the app. as it is the one most users will need most frequently. And the setting for scheduled charging can conflict with the ⚡️feature and prevent home charging from starting.
This is not about moving buttons around on the app. screen. It is about making the home charging processes - scheduled or ⚡️- simple to access and foolproof.
Thank you.
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Response from developer
Hello, we understand that setting up scheduled charging should be easier, especially when you want to use lower overnight tariffs. We’ll share your feedback with our team and ask them to review how to make scheduling simpler and quicker. Thank you for your helpful suggestion.
Amazing.
Maybe I’m late to technology, but locking my car from the living room on my phone, blew my mind! Shows me all sorts of details about my car, how many miles left etc! I love it, and my friends and relatives are jealous!
I still have to reset the charging schedule manually every time
I drive a 2022 Hyundai IONIQ Premium. I simply want my car to charge automatically every day between 23:00 and 05:30, when electricity rates are cheaper.
However, neither the previous Bluelink app nor the current myHyundai app has been able to provide this functionality reliably. I still have to reset the charging schedule manually every time before charging. Otherwise, the car starts charging immediately as soon as I plug it in, which is extremely inconvenient.
As a result of the app’s failure to meet my expectations, I have occasionally ended up paying five times more for electricity than necessary.
When this issue will be addressed and when a reliable solution will be available?
However, neither the previous Bluelink app nor the current myHyundai app has been able to provide this functionality reliably. I still have to reset the charging schedule manually every time before charging. Otherwise, the car starts charging immediately as soon as I plug it in, which is extremely inconvenient.
As a result of the app’s failure to meet my expectations, I have occasionally ended up paying five times more for electricity than necessary.
When this issue will be addressed and when a reliable solution will be available?
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Am I missing the point ?
It would be nice if you could Plan a route within the app that can then be sent to the car. I honestly don’t know what the app does for me or am I missing the point ?
I did have a paid for subscription but still then I could only set a destination, I couldn’t plan a route and enter starting points different to my actual location. I want to be able to set a destination point, set my own departure point and actually see the route/s that are suggested. I no longer have Bluelink simply because it didn’t or couldn’t do what I asked of it by way of route planning. If this is something that is new and now available then I would happily re subscribe and try it ?
Many thanks for your replies, I do appreciate your help. Does the route planner apply to to the Plus subscription or only the Pro ?
I did have a paid for subscription but still then I could only set a destination, I couldn’t plan a route and enter starting points different to my actual location. I want to be able to set a destination point, set my own departure point and actually see the route/s that are suggested. I no longer have Bluelink simply because it didn’t or couldn’t do what I asked of it by way of route planning. If this is something that is new and now available then I would happily re subscribe and try it ?
Many thanks for your replies, I do appreciate your help. Does the route planner apply to to the Plus subscription or only the Pro ?
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Response from developer
Hello, planning routes to a destination in Map is also available with Bluelink Plus. Please enable location permission and GPS in the app. To subscribe, go to Discover > Bluelink Store banner > Store; loading may take a moment. Please check this and leave another review if you have questions. Thank you.
Downgrade
Bluelink was able to tell me where my car is. Now the feature is no longer available. Come on Hyundai, your updates are supposed to add features not remove them.
Getting better
Finding app great.
Only complaint is I can stop charging ok but can not re start have to go to car unplug then plug back in. Frustrating!
Only complaint is I can stop charging ok but can not re start have to go to car unplug then plug back in. Frustrating!