myIDgo User Reviews

myIDgo
myIDgo
Lufthansa Industry Solutions AS GmbH

Customer Experience

Positive experience10.5% of reviews
Neutral2.9% of reviews
Negative experience86.7% of reviews

~ Based on 105 written reviews from the US App Store.

Is myIDgo Safe?

myIDgo does not appear safe based on available data. AppsHunter Safety Score for myIDgo is 47/100.

This assessment is based on 61 user ratings, with an App Store average of 2/5.

Safety Analysis

19.7% of ratings point to a safe experience
6.6% of ratings suggest some concerns
73.8% of ratings point to a risky experience

~ Based on 61 App Store ratings for myIDgo.

Is myIDgo Legit?

myIDgo appears to be a legitimate app. AppsHunter Legitimacy Score for myIDgo is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App Needs Work

Has loads of potential what I’m confused about is if you allow us to link our myIDTravel profile through our airline to the app why can’t I use the app to reserve other airline travel? I like that I can see the reservations I made through the “other airlines travel” page through my airline but I should be able to book it through the app as well?

I will update review once I try other features, but for now it needs work.
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Car Rental Error

Car Rental tab is not working properly. Pick up and drop off to other location is not working. Contacted customer service, told me it’s not working also in their end. CHANGE YOUR I.T. GUY!!! Lots of smart I.T.s there.

Crashing

Keeps crashing on the car rental page …

Traurig- eine App zum Löschen

Habe selten so eine unnütze und schlecht gemachte App gesehen. Hier funktioniert gar nichts. Zimmereingabe, Filtern, Daten- es kommt nie was brauchbares raus.
Das einzige, was zu funktionieren scheint, dass jemand „tut uns leid“ und „vielen Dank für dein detailliertes Feedback“ auf 1* Bewertungen postet. Die App fliegt raus…
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Good app

Good app, never had any problems with it so far. I’ve had this app downloaded for short of a year and its had many updates. Good app, deserves a higher rating.

App funktioniert

Schöne Hotelangebote wo man auch wirklich etwas Geld sparen kann. Kontaktaufnahme mit dem Support auch sehr schnell. 👍🏻

Mittlerweile funktioniert die App besser. Es gibt aber noch einiges zu verbessern: z.B.
1: wenn man den Zurück Button verwendet landet man oft auf der Hauptseite oder ist in der Liste nicht da wo man vorher war sondern wieder ganz oben in der Liste.
2: Hoteldetails könnten auch direkt angezeigt werden und nicht erst über nen extra Button.
3: bei der Datumsauswahl ist die Kalenderbedienung auch oft verbuggt.
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My work email is not working here

The app say that my work email address must be valid but I use it for the website but it’s not working for the app or telling me that the app is not working in Canada

Payment is impossible

Payment is impossible to rent a car.

Terrible app

This app doesn’t work

Instant crash

After updating to the newest version, it has stopped working. It instantly crashes when I try to open the app.

I’m on iOS 17.7.1

Terrible app performance

The app crashes constantly, so much that I’m unable to even use it for its intended purpose. Searching for hotels is incredibly difficult, and having to search by region is limiting.

Response from developer

Dear Sonia, Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you've encountered with myIDgo. Providing a seamless experience is our top priority, and we regret that we've fallen short in your case. Our team is already working on the analysis of the crashing problem, and your insights help us understand where we need to improve. Please reach out to our support team at support@myIDgo.com with further details in which situations the app is crashing. Please also include your device model and iOS version. We appreciate your patience and hope to hear back from you soon for being able to solve the issue. Thank you very much and warm regards, myIDgo Team

App nicht nutzbar

Ich kann die App leider nichtmal öffnen. Ich habe sie mehrfach neu runtergeladen aber habe keine Möglichkeit die App überhaupt zu öffnen. Wenn man drauf klickt, schließt sie sich einfach immer automatisch wieder

Worthless

This an absolutely worthless app. It really is no help and not convenient at all. What’s the point of taking up space on my phone if I can’t use it to book anything? I’m deleting it so I can continue using web based version that is just about as useless and worthless. Thanks for wasting my time!
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Can’t link to myIDTravel

Supposedly this is an updated app, but I’m unable to link to myIDTravel even though I have the correct login info. Makes this app unusable and unnecessary.

UI

Creating account fails with error message. Waste of time at this point, until issues are fixed. Overall 2.5* is not even telling the right story here.

Slow and not able to sync

This app have good potential like the website but look like unfinished product.Always something wrong like I am not able to link my account via token even if the token is correct also very basic but poorly written code

Fantastic App

Easy to use and great communication when booking.

Am iPad nicht nutzbar

Was ist das für eine Auflösung am iPad? Hat man das vorher nicht getestet? Am iPad ist die App Schrott.

Does not work

Does not work at all. I’m better off accessing MyID through my company website and get all the features.

Excellent App

Easy to use and great deals

Response from developer

Dear Love to Travel 145, Thank you so much for the fantastic five-star rating! 🌟 We're thrilled to hear that you find our app easy to use and that you appreciate the great deals. Your support means a lot to us and motivates us to keep delivering the best discounts possible. If you ever have any suggestions or need assistance, feel free to reach out. Happy travelling with myIDgo! Kind Regards, myIDgo Team