Can’t log in even with a paid subscription
The app is fantastic when it works but I paid $40 for an annual subscription but can’t log in to my account. When I log in I get a notice that says “no premium subscription” and it won’t log in. It’s infuriating. I tried emailing the app designer but get no response.
****UPDATE****
After a few more days I did hear back from the developer and they fixed my login issue and I am once again able to access the app.
****UPDATE****
After a few more days I did hear back from the developer and they fixed my login issue and I am once again able to access the app.
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Can’t log in even with a paid subscription
The app is fantastic when it works but I paid $40 for an annual subscription but can’t log in to my account. When I log in I get a notice that says “no premium subscription” and it won’t log in. It’s infuriating. I tried emailing the app designer but get no response.
Five star customer service
Title says it all, my issue was addressed promptly and effectively - I greatly appreciate it
Can’t get past login screen
3 stars because their web version is great, but this app has some major usability issues. This app would be way more popular if they improve their onboarding process and allow free tier like on their website.
Extremely Poor App Design. Most Annoyance I have ever experienced in my entire life
One of the most annoying apps for the sole reason that it is so difficult to navigate. You can only navigate the map with a subscription, but it is so difficult to log in because it keeps glitching out, then once you get past that you cant even get a subscription in the app you need to do it online. This is such a waste of time I rather anything else than to ever open this application again. Fix the App or your people will Revolutionize!
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